Susannah Stern Email & Phone Number

• Coordinated a range of projects, including exhibitions and programs, by maintaining up-to-date task lists and records, communicating with constituents, keeping teams informed and writing project plans. Ensured.
• Served as principal Project Management Information System manager by designing new project plans, analyzing existing information systems and data needs, building more effective information and communication systems and.
• Collaborated with project teams to create and manage reasonable and actionable project timelines, ensuring deliverables were generated and reviews were conducted in a timely manner to keep projects moving forward.
• Scheduled and coordinated meetings and communications with project teams to ensure deadlines were met and concerns were addressed.
• Assisted senior management in quickly locating and resolving issues, and developing solutions to improve overall project execution. Identified opportunities for cost-savings and efficient use of resources.

• Operations:
• Executed daily operations of the FUTURES exhibition for over 650k visitors, coordinating all necessary teams in opening, running and closing the museum, and addressing logistical and technology-based issues with the.
• Delivered quality customer service by answering questions, conducting demonstrations, providing installation information and facilitating dialogue with visitors.
• Participated in the execution of public educational programs, tours and events, including initial planning, day-of logistics, facilitating communication between teams, assisting talent and crowd control.
• Assisted in developing daily operations plans including checklists and logs.Project management:
• Served as the project manager for a key digital project for online visitors titled Your Future Guide, used by over 7.5k people and winner of the Webby Award for Best Narrative Experience; and a comprehensive visitor.

• Managed projects for numerous curatorial endeavors, from the research phase to final production to internal and external education. Monitored and produced deliverables for 8+ exhibitions/installations and a variety of.
• Wrote and compiled exhibition-related text, including exhibition descriptions, artist information, installation label copy and staff materials.
• Served as the point person for all department projects, assisting in the creation, tracking and execution of curatorial initiatives.
• Handled communication and scheduling on behalf of the Chief Creative Officer, and between the curatorial team and other departments, partners, outside collaborators and artists.
• Researched artists, locations and events to support exhibitions, programming and projects.
• Liaised with all departments regarding curatorial activities and worked to coordinate accurate positioning, exchange and collaboration, maintaining positive relationships across departments and with outside constituents.

• Promoted in order to focus solely on building the Visitor Experience programs and the organization's education offerings.
• Shared the ARTECHOUSE mission of inspiring, educating and empowering all visitors as they experience digital art.
• Continued to independently manage the Visitor Experience Volunteer program, including recruiting, training and maintaining the related benefit program.
• Continued to manage the Visitor Experience Intern program, including oversight of interns' final deliverable and general management of 1-3 interns.
• Responsible for writing, designing and editing materials for staff and visitors across all locations, including education information, training documents, artist and exhibit documents, organization-wide newsletter, etc.
• Engaged with visitors at ARTECHOUSE on a number of platforms across all locations to ensure their enjoyment of the space and the exhibits, acting as a point of contact for any problems; monitored and responded to.

• Balanced needs of the on-site Visitor Experience team, visitors and daily operations with project management, content creation and reaching overall goals for the Visitors Experience department across three locations.
• Worked to create a welcoming environment where each visitor could become inspired, educated and empowered as they explored the field of digital art.
• Independently started, managed and grew the Visitor Experience Volunteer program, including recruiting, training and maintaining the related benefit program.
• Managed the Visitor Experience Intern program, including general management of 1-3 interns and oversight of their final projects.
• Supervised staff to ensure proper procedures were followed and that all visitors were receiving great service.
• Handled technical troubleshooting of installations as necessary and assisted in the installation and de-installation of exhibits.

Completed a fellowship-long project examining the approachability and equitability of immersive, experiential art, independently identifying and engaging experts in the field and leading a public roundtable discussion.ArtTable is the foremost professional organization dedicated to advancing the leadership of women in the visual arts. The Fellowship Program.

• Planned and executed summer programs for adults and children while researching events for future seasons.
• Took the lead on administering teen and children’s Fine Art Camps, overseeing about 75 campers, and aided with the Ukulele & Guitar Summit, serving nearly 100 musicians.
• Organized materials and acted as the main point of contact for all camp and Ukulele & Guitar Summit participants.
• Assisted in editing the Fall 2016 newsletter.
• Utilized Tessitura to pull relevant lists and information for upcoming events.

• Took the lead on the development of a comprehensive list of arts and humanities organizations in the DC area, to be used by a number of groups throughout the city to further the goal of equity, access and open dialogue.
• Compiled information about DC, Virginia and Maryland schools to determine how we could better serve students.
• Edited and redesigned the annual teaching artist packet to be sent to all partner schools.

• Assessed the educational programs funded by the NEH, from conception to implementation, helping to decide which to pursue and how to best aid program leaders.
• Compiled and edited major division-wide reports.
• Conducted outreach to promote and evaluate various programs.