Susannah Thomas Email & Phone Number

Victoria, Australia

Operating camera equipmentFilm editing, Conducting interviewsShooting B-Roll, Drone FootageMaking content based on briefs supplied by clientsFollowing company regulations and guidelines

Melbourne, Victoria, Australia

• Supporting workshops for children and young • Supporting artists and workshop facilitators• Operating ticketing and administration duties• Following council regulations and guidelines

Macedon Ranges, Victoria, Australia

•Operating camera equipment•Film editing•Conducting interviews•Shooting B-Roll•Making content based on briefs supplied by the council•Following council regulations and guidelines

Melbourne, Victoria, Australia

VU English, Victoria University• Supporting students with a warm end-to-end customer service approach that supports them to be active and engaged learners• Communicating clearly and carefully to ensure a diverse range of students receive clear and relevant information to support them in their enrolment and studies• Complex and detailed administration of the VU English program, including enrolments, filing, data entry and more• Liaising with internal stakeholders and partners from other university departments across phone and email, building and maintaining strong partnerships and collaborating to support students• Identify gaps in service provision to students and recommend improvements to systems and processes in place• Engage in a process of constant improvement of service provision through independent and facilitated reflection.

Melbourne, Victoria, Australia

•Supporting students undertaking tests whilst maintaining a high level of security and monitoring on behalf of the University•Creating a welcoming and supportive environment for test taking•Maintaining student confidentiality and tactfully engaging with the student body during stressful and challenging times.

Melbourne, Victoria, Australia

•Supporting students with a warm end-to-end customer service approach that supports them to be active and engaged learners•Complex and detailed administration, including enrolments, filing, data entry and more•Promoting the University’s courses and programs to future and potential students•Representing the Victoria University brand to the public