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Susannah Benjamin Email & Phone Number

Multifaceted & Strategic Program and Project Management Leader | Delivery | Communicator | Customer Experience Champion | Team Empowerment | Aviation | Inspirational Speaker | Product Creation PM | International PM at Faith Group, LLC
Location: Lawrenceville, Georgia, United States 10 work roles 2 schools
1 work email found @sita.aero LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Multifaceted & Strategic Program and Project Management Leader | Delivery | Communicator | Customer Experience Champion | Team Empowerment | Aviation | Inspirational Speaker | Product Creation PM | International PM
Location
Lawrenceville, Georgia, United States
Company size

Who is Susannah Benjamin? Overview

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Quick answer

Susannah Benjamin is listed as Multifaceted & Strategic Program and Project Management Leader | Delivery | Communicator | Customer Experience Champion | Team Empowerment | Aviation | Inspirational Speaker | Product Creation PM | International PM at Faith Group, LLC, a company with 84 employees, based in Lawrenceville, Georgia, United States. AeroLeads shows a work email signal at sita.aero and a matched LinkedIn profile for Susannah Benjamin.

Susannah Benjamin previously worked as Sr. Project Manager at Faith Group, Llc and Senior Program/Project Manager (SITA LAB) at Sita. Susannah Benjamin holds Bachelor’S Degree, Sociology, Distinction from Stella Maris College.

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Email format at Faith Group, LLC

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{first}.{last}@sita.aero
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Profile bio

About Susannah Benjamin

A highly accomplished and versatile senior project leader with extensive experience in process improvements, project management, and leadership. Proven ability to drive complex projects from inception to execution while managing budgets and delivery timetables. Adept at analyzing procedures and business needs, and implementing process improvements that enhance efficiency, streamline operations, and achieve organizational goals. Known for taking on extreme challenges, navigating through organizational dynamics, and effectively dismantling roadblocks to achieve success.Here are some of my big aha moments as Program/Project Leader and Location Leader.Managed the Digital Travel Credentials proof of concept with Government of Aruba and oversaw and actively participated in requirement gathering, development, managing the vendors, innovation partner expectation, stakeholders, while keeping the project within budget and on time. Managed resources in different continents and time zones to enable on time and successful delivery. This POC is a trendsetter in the aviation industry and is one of the first attempts by the industry for digital identity.Managed successful migration of Air Fare Insight product from SITA to ATPCO managing internal and external stakeholders expectations, staff and customer morale, budget, timelines, and helping HR teams for employee onboarding and being employee spokesperson. The program was a success beyond expectation saving the company 1M in datacenter fees.Oversaw the building and delivering of Merchandizing Product from inception to delivery managing accurate requirement gathering, scope, development and delivery to a tier 3 airline.Managed and represented 200+ employees at the Atlanta and satellite locations and orchestrated a whole day event for employee engagement and growth.

Listed skills include Requirements Analysis, Airlines, Management, Quality Assurance, and 18 others.

Current workplace

Susannah Benjamin's current company

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Faith Group, LLC
Faith Group, Llc
Multifaceted & Strategic Program and Project Management Leader | Delivery | Communicator | Customer Experience Champion | Team Empowerment | Aviation | Inspirational Speaker | Product Creation PM | International PM
saint louis, missouri, united states
Employees
84
AeroLeads page
10 roles

Susannah Benjamin work experience

A career timeline built from the work history available for this profile.

Senior Program/Project Manager (Sita Lab)

Atlanta, Georgia, United States

  • Planned, executed, and managed Digital Travel Credentials POC with Government of Aruba, collaborating with the innovation partner, vendors, and other stakeholders. Managed media, press reports and releases.
  • Planned and managed Computer vision projects for our innovation partner Massport.
  • Planned, and managed Totalis (a total airport management) solution for GTAA.
  • Prepared and presented budget status, and request for further funding for innovation projects.
  • … Show more
  • Actively communicated with senior leadership and other stakeholders about progress of programs and projects.
Apr 2022 - Dec 2023

Program Manager

Greater Atlanta Area

Planned, executed and managed the transition of SITA Air Fare Insight customers to ATPCO cloud environment. Held cross-workstream meetings across the two organizations, worked with HR teams for successful onboarding of employees from SITA to ATPCO, conducted Governance Board meetings to update program progress to the leadership team of both organizations.

Jan 2021 - Apr 2022

Project Manager

Coordinated all project inputs with several functional/technical directors, manager, project core teams over two organizations to formulate appropriate project tools, processes and methodologies.Provided accurate reporting on project status through its lifecycles, ensuring standardized quality and customer satisfaction.Provided strategic direction.

Aug 2014 - Dec 2020

Associate Project Manager - Delivery Implementation Services

Atlanta, GA-30339

  • Provided project management and support for assigned projects.
  • Facilitated communication, address mid-level questions and concerns.
  • Assisted the team in adhering to PMO process.
  • Acted as both the Project Manager and Business Analyst contributing to design, test and implementation of enhanced Ticketing software.
  • Setup host airline electronic ticket database.
  • Perform programmer to-programmer testing, analyze and solve issues related to reservations… Show more
Dec 2009 - Jul 2014

Training And Documentation Specialist

Datalex Usa (Inc)

· Standardizing company ­ wide user guides creating procedures, language usage, format and creating product knowledge newsletters. · Company nominated IATA tax, fare and Amadeus (GDS) expert.

Aug 2007 - Oct 2009

Talent Acquisition / Project Manager

Special Achievement: Created, and managed offshore and onsite programmers for E-global church.com,­ a website for churches to provide services online to members.

Apr 2001 - Jun 2002

Manager Customer Support - Southern India & Srilanka

Training in-charge for entire region comprising of 1500 travel agencies.Conducted refresher courses and Q&A sessions for a large travel agent audience (approximating between 75 and 150 participants).Set up and started Amadeus Branch office in Sri Lanka and secured clients in foreign markets. Successfully completed Amadeus' Train-the-trainer course and.

Apr 1996 - Sep 1998

Ticketing, Reservation, Counter Agent

May 1994 - Apr 1996
Team & coworkers

Colleagues at Faith Group, LLC

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2 education records

Susannah Benjamin education

Bachelor’S Degree, Sociology, Distinction

Activities and Societies: Drama & Theater, Music & Arts, Debate Club, Creative writing

Post Graduate Diploma, Air Travel & Tourism, Distinction

Cultural Academy
FAQ

Frequently asked questions about Susannah Benjamin

Quick answers generated from the profile data available on this page.

What company does Susannah Benjamin work for?

Susannah Benjamin works for Faith Group, LLC.

What is Susannah Benjamin's role at Faith Group, LLC?

Susannah Benjamin is listed as Multifaceted & Strategic Program and Project Management Leader | Delivery | Communicator | Customer Experience Champion | Team Empowerment | Aviation | Inspirational Speaker | Product Creation PM | International PM at Faith Group, LLC.

What is Susannah Benjamin's email address?

AeroLeads has found 1 work email signal at @sita.aero for Susannah Benjamin at Faith Group, LLC.

Where is Susannah Benjamin based?

Susannah Benjamin is based in Lawrenceville, Georgia, United States while working with Faith Group, LLC.

What companies has Susannah Benjamin worked for?

Susannah Benjamin has worked for Faith Group, Llc, Sita, Datalex Usa (Inc), Delta Global Staffing, A Wholly Owned Subsidiary Of Delta Air Lines, and Celltech Systems, Inc..

Who are Susannah Benjamin's colleagues at Faith Group, LLC?

Susannah Benjamin's colleagues at Faith Group, LLC include Isaac Temeng Afa, Mipa, Linda Gedemer, Phd, Robin Singh, Elizabeth Greff, and Terry France.

How can I contact Susannah Benjamin?

You can use AeroLeads to view verified contact signals for Susannah Benjamin at Faith Group, LLC, including work email, phone, and LinkedIn data when available.

What schools did Susannah Benjamin attend?

Susannah Benjamin holds Bachelor’S Degree, Sociology, Distinction from Stella Maris College.

What skills is Susannah Benjamin known for?

Susannah Benjamin is listed with skills including Requirements Analysis, Airlines, Management, Quality Assurance, Training, Project Delivery, Product Delivery, and Systems Analyst.

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