Susanna Irjala work email
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Susanna Irjala personal email
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I enjoy working with IT tools, especially so that I can configure them and help my customers to fit the applications to their needs.Key areas I have been working with development role • Application development• Process development• Service Management• Leadership• Good organizing skills and team leading capabilities• Customer relationship, building trust between partiesBy nature I am initiative in my daily work, active in meetings, and adaptive according to the changing demands of different phases in projects. I am used to work independently, although I enjoy team work. Team work suits best to my character as I am an active member of team, and able to build a good working relationship with other members of the team.One of my key skills has been demonstrated in building a new application starting from my own idea and developing to a commonly used tool for tens of users. It is used as management system tool to support our internal business operations and daily operative work with customer portfolio.
Enfo Oy
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Development Manager, Business SupportEnfo Oy Oct 2024 - Present
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Quality ManagerEnfo Oct 2021 - Oct 2024Espoo, Kuopio, Tampere, FiQuality mgmt system work relating especially to ISO 9001. Ensuring that quality is in focus in our daily work in all levels.I am also involved in developing internal systems and processes to support business management. -
CioEnfo Jan 2019 - Nov 2020Espoo, Kuopio, Tampere, FiAs CIO my primary responsibility is to manage and develop ICT services for Enfo's personnel together with CIO Office team and partners. -
It ManagerEnfo Feb 2018 - Dec 2018Espoo, Kuopio, Tampere, FiIT Manager in CIO Office, responsible for providing Internal IT services in Finland at Enfo Group for Enfo Employees. -
Head Of Digital WorkplaceEnfo Jun 2016 - Feb 2018Espoo, Kuopio, Tampere, FiMy responsibility area is the end user services Enfo Oyj is providing to its employees. It covers devices with related services and also processes relating to end users including Service desk and user support services. -
Process Development SpecialistEnfo May 2015 - May 2016Espoo, Kuopio, Tampere, FiProcess development team in Business Development unit, at Corporate Group level. My main process was the invoicing process to which we implemented new tool to cover automated capacity based invoicing. -
Senior SpecialistEnfo Oct 2014 - Apr 2015Espoo, Kuopio, Tampere, FiDevelopment duties in Tools, Processes, Security and Quality -team in Business Area (Managed Services/ITT). I mainly worked with our Service Now tool in development role. -
Development Manager & Service ManagerEnfo Sep 2011 - Sep 2014Espoo, Kuopio, Tampere, FiMy responsibilities included service manager duties of a specific Customer & internal development duties. Internal development concentrated on customer facing activities, like invoicing and reporting. Also internal/external processes and tools are close to my heart and I had epossibilities to work with them with other team members. -
Business Operations Manager, So, GtsIbm Apr 2009 - Aug 2011Armonk, New York, Ny, Us -
Program Office ManagerIbm Jan 2009 - Mar 2009Armonk, New York, Ny, UsContract Business Office role -
Service Delivery ManagerIbm Aug 2006 - Dec 2008Armonk, New York, Ny, Us -
Project ManagerIbm Aug 2005 - Jun 2006Armonk, New York, Ny, Us -
Support Delivery ManagerIbm Finland Aug 2004 - Jun 2005Armonk, New York, Ny, UsApplication Management Services for spesific Customer -
Portfolio Mgr, Project ManagerIbm Finland Sep 2003 - Jul 2004Armonk, New York, Ny, Us -
It ManagerM-Real Kirkniemi Jun 2002 - Aug 2003
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Technical Customer Service ManagerMetsä-Serla Kirkniemi Mill May 1992 - May 2002Espoo, Fi -
Research EngineerMetsä-Serla Kirkniemi Mill Jan 1990 - May 1992Espoo, FiResearch engineer at R&D department, focusing in paper as printing platform.
Susanna Irjala Skills
Susanna Irjala Education Details
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Teknillinen Korkeakoulu-Tekniska HögskolanPaper Making
Frequently Asked Questions about Susanna Irjala
What company does Susanna Irjala work for?
Susanna Irjala works for Enfo Oy
What is Susanna Irjala's role at the current company?
Susanna Irjala's current role is Development Manager at Enfo Oyj.
What is Susanna Irjala's email address?
Susanna Irjala's email address is su****@****ail.com
What schools did Susanna Irjala attend?
Susanna Irjala attended Teknillinen Korkeakoulu-Tekniska Högskolan.
What skills is Susanna Irjala known for?
Susanna Irjala has skills like It Service Management, Service Delivery, Service Management, It Management, It Outsourcing, Itil, Pmo, Project Portfolio Management, Outsourcing, It Strategy, Change Management, Business Intelligence.
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