Developed and published content to Web pages for events, RFPs, and individual programs. Managed production of print collateral including white papers, brochures, and booklets and coordinated content review and approval. Organized and edited text and image content for 8 Quarterly Report newsletters emailed to Microsoft Research stakeholders worldwide.Edited content and contributed to graphic and UI design for Microsoft Research DVDs.Designed layout, produced text and graphic content, and managed style guide for Academic Engagement Reports highlighting joint collaborations with various universities.Edited and produced five sets of briefing and roundtable documents used by Bill Gates and his staff during the spring 2008 College Tour.Produced reliable results in an ambiguous environment with fluid ownership and changing resources, tools, and processes.

Contributed to new project scoping, process improvement, and cross-group problem-solving.Drafted, edited, and updated bid details, statements of work, tech estimates, schedules, and functional specs.Managed and updated Web content for Catalysis-hosted Microsoft product sites.Developed and edited content for Catalysis email blasts forms, letters and reports, and a variety of go-to-market materials, applying Microsoft Manual of Style and Chicago style guidelines.Conducted HR interviews, background checks, and assisted with hiring process for eight positions.

Created CICD program materials, managed style guide focused on adherence to legal and U.S. Department of State (DOS) guidelines.Provided business requirements for client management database. Coordinated staff feedback on beta.Hired and trained CICD staff. Developed training manual, checklists, style guide, and flowcharts for internal use.Streamlined processes and data management, and improved partner and client communications, reducing application processing time by one third.Developed program budget and tracked growth of CICD market share.Coordinated with international partners and developed new partnerships.Developed over 150 pages of content for a second CICD program including client and partner program information and marketing materials, FAQ, process information and flowcharts, internal training materials, and proposed budget and staffing.Revised new program materials with CICD management, incorporating legal and DOS feedback to obtain DOS approval and designation.