Susanna N. Email and Phone Number
Susanna N. personal email
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As a Client Satisfcation Manager,I am responsible for ensuring that our clients have a positive experience with a Atidan's services. This involves a combination of customer enrichement, relationship management, and strategic planning to improve overall client satisfaction.
Atidan Technologies
View- Website:
- atidantech.com
- Employees:
- 197
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Atidan TechnologiesMumbai, Mh, In -
Client Satifaction ManagerAtidan Technologies Jul 2020 - PresentMumbai, Maharashtra, InKey role and responsibilities:Target Geographies: -USA & UK• Key skills being mapping & analyzing companies' manpower needs (current & future) and accordingly advising the team on the same & implementing it.• Designate, coordinate & negotiate with head hunting & recruiting agencies.• Strategic Consulting, including business plan & sales strategy development.• Advising new businesses on the formation of corporations and business structures, and drafting privacy policies.• Generating new business deals for the company and market analysis.• Comprehensive database management and Account Mining.• Strong Search Skills and updates on the Staffing industry.• To lead and manage the business development team, provide training, and continuous enhancements.• Generate sales plan and sales strategies to execute among team members.• Attending exhibitions and seminars as and when required.• Identify development programs and training needs in coordination with department heads.• Organizing Training internal & external.• Work proactively with department heads to minimize employee problems, employer-employee relations, opportunities for enhancement, performance issues, compensation Surveys, and complaints.• Managing the Business Development team.• Mapping employee grafts and subsequently organizing employee performance reviews and career development maps thus minimizing attrition. -
Business Development & Client Servicing ManagerVirtual Recruiters Jul 2017 - Jul 2020Mumbai, InKey role and responsibilities: Business Development & Client Servicing: • Key skills being mapping & analyzing companies manpower needs (current & future) and accordingly advising the team on the same & implementing it.• Designate, coordinate & negotiate with head hunting & recruiting agencies.• Strategic Consulting, including business plan & sales strategy development.• Advising new businesses on formation of corporations and business structures, drafting privacy policies.• Generating new business deals for the company and market analysis.• Comprehensive database management and Account Mining.• Strong Search Skills and update on the RPO industry.• To lead and manage the business development team, provide trainings and continuous enhancements.• Generate sales plan and sales strategies to execute among team members.• Attending exhibitions and seminars as and when required.• Identify development program’s and training needs in coordination with department heads.• Organizing Training internal & external.• Work proactively with department heads to minimize employee problems, employer-employee relations, opportunities for enhancement, performance issues, compensation Surveys, complaints.• Mapping employee grafts and subsequently organizes employee performance review and career development maps thus minimizing attrition.• Recruiting for internal staff (India & USA) from various job boards Naukri, Monster, Career Builder, Monster USA & passive from LinkedIn and Google.• Interviewing candidates and realizing offers, continuous follow-ups until candidate is on board. -
Business Head RpoRadford Global Ltd Mar 2017 - Jul 2017Mumbai, Maharashtra, InKey role and responsibilities:Recruitment: ➢Head hunting for all the levels in the Hierarchy. ➢Posting of vacancies and sourcing resumes through job sites. ➢Screening, short listing & conducting preliminary rounds of interviews. ➢Conducting reference checks & salary negotiations. ➢Maintaining recruitment data base. Business Development & Client Servicing:• A brief synopsis of my role includes understanding the company’s strength (financially and other wise).• Key skills being mapping & analyzing companies manpower needs (current & future) and accordingly advising the team on the same & implementing it.• Designate, coordinate & negotiate with head hunting & recruiting agencies.Strategic Consulting, including business plan & sales strategy development.• Advising new businesses on formation of corporations and business structures, drafting privacy policies.• Generating new business deals for the company and market analysis.• Comprehensive database management and Account Mining.• Strong Search Skills and update on the RPO industry.• To lead and manage the business development team, provide trainings and continuous enhancements.• Generate sales plan and sales strategies to execute among team members.• Attending exhibitions and seminars as and when required.• Identify development program and training needs in coordination with department heads.• Organizing Training• Work proactively with department heads to minimize employee problems, employer-employee relations, opportunities for enhancement, performance issues, compensation Surveys, complaints. • Managing the Business Development team.• Mapping employee grafts and subsequently organizes employee performance review and career development maps thus minimizing attrition.• Recruiting for internal staff (India & USA) from various job boards Naukri, Monster, Career• Builder, Monster USA & passive from LinkedIn and Google. -
Project Manager - Brand ServicingFranchise India Brands Limited Jul 2016 - Jan 2017New Delhi, New Delhi, InKey role and responsibilities• Connecting Investors to Brands• Interacting with client/brands and Business Owners to analyze their business model and develop the Franchise route.• Developing business plan and sales strategy for the market that ensures attainment of company revenue goals and profitability.• Getting the right investors for the brands• Drafting Proposals & Agreements by analyzing the brand with the investor/functional requirements and presenting business proposals to targeted brands on face-to-face meetings.• Price Negotiations and closing the deals.• Preparing action plans by individuals as well as by team for effective search of servicing leads and prospects• Providing input to the Department Head on effectiveness of various advertising strategies, seminar locations, brochures, videos, etc.• Participating in marketing meetings regarding changing attitudes of prospects and how to best reach them.• Attending trade shows Pan India and professionally representing Franchise India. -
Health And Well-BeingCareer Break Feb 2016 - Jun 2016
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Assistant Manager Business DevelopmentGlobal Associa May 2013 - Jan 2016New York, Ny, UsKey role and responsibilities• Key skills being mapping & analyzing companies manpower needs (current & future) and accordingly advising the team on the same & implementing it.• Recruiting internal staff (recruiters, sales, business development, accounting, finance)• Designate, coordinate & negotiate with head hunting & recruiting agencies.• Strategic Consulting, including business plan & sales strategy development.• Advising new businesses on formation of corporations and business structures, drafting privacy policies.• Generating new business deals for the company and market analysis.• Comprehensive database management and Account Mining.• Strong Search Skills and update on the RPO industry.• To lead and manage the business development team, provide trainings and continuous enhancements.• Generate sales plan and sales strategies to execute among team members.• Attending exhibitions and seminars as and when required.• Identify development program’s and training needs in coordination with department heads.• Organizing Training internal & external.• Work proactively with department heads to minimize employee problems, employer-employee relations, opportunities for enhancement, performance issues, compensation surveys, complaints. • Work proactively with department heads to understand the needs of their departments in L & D.• Creating training programs for employees by utilizing internal & external resources.• Managing the Business Development team.• Mapping employee grafts and subsequently organizes employee performance review and career development maps thus minimizing attrition.• Recruiting for internal staff from various job boards Naukri, Monster, Career Builder, Monster USA & passive from LinkedIn and Google.• Interviewing candidates and realizing offers, continuous follow-ups until candidate is on board. -
Assistant Manager Business DevelopmentKush Recruitment Private Limited Jun 2012 - Apr 2013
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Sr Business Development ExecutiveMint Rpo Services Privatre Limited Jun 2011 - Apr 2012Key role and responsibilities • Lead Generation• Research analysis• Promoting the company to the right path• Client and Customer Profiling• Reporting, Client Interaction• Organizing client and Vendor appointments.• Supporting and assisting Clients using our offshore recruitment services to advance their businesses.• Developing and marketing business strategies.
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Business Development ExecutiveZenith Infotech Dec 2010 - Apr 2011Singapore, Singapore, SgKey role and responsibilities • Lead Generation activities• Research data from Social media e.g. LinkedIn, Hoovers. Zoom Info• Day-to-day liaison with internal team members on Campaign developments.• Marketing and promoting the company.• Organizing client appointments.• Supporting and assisting Clients using our products to advance their businesses.• Developing advertising and marketing strategies.• Sales and Business Development using Live Demo sessions. Making daily, weekly, and monthly reports for the team.• Taking team briefs when required.• Interacting with CEO’s, VP, CFO s, and Director of IT for consultative selling of Telepresence.• Direct business interaction with CXO’s Major Achievements: • Achievement of targets on monthly basis.• Fulfilling the responsibilities given from time to time.• Interacting with clients and help the team fulfills their duties.• Giving Demo’s and presentation to clients when requested through VC.• Key deals closed in the VC and Cloud Based services.• Ensuring the email campaigns go as scheduled on the marketing calendar.• Providing the detailed result of the marketing campaign.
Susanna N. Skills
Susanna N. Education Details
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Calorx Teachers’ UniversityCommerce -
Calorx Teachers UniversityCommerce
Frequently Asked Questions about Susanna N.
What company does Susanna N. work for?
Susanna N. works for Atidan Technologies
What is Susanna N.'s role at the current company?
Susanna N.'s current role is I am obsessed with the success of our Customers.
What is Susanna N.'s email address?
Susanna N.'s email address is su****@****ail.com
What schools did Susanna N. attend?
Susanna N. attended Calorx Teachers’ University, Calorx Teachers University.
What are some of Susanna N.'s interests?
Susanna N. has interest in Traveling, Listening To Music, Reading.
What skills is Susanna N. known for?
Susanna N. has skills like Development, Team Building, Sales Process, Consulting, Strategic Partnerships, International Business Development, Screening, Client Engagement, Human Resources, Online Marketing, B2b, Staffing Services.
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