Office Manager
Norlas Oy
Who is Susanna Pelli? Overview
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Quick answer
Susanna Pelli is listed as Office Manager at Norlas Oy, based in Helsinki, Uusimaa, Finland. AeroLeads shows a work email signal at iwgplc.com and a matched LinkedIn profile for Susanna Pelli.
Susanna Pelli previously worked as Human Resources Coordinator at Sick Sensor Intelligence and Community Sales Manager at Signature Erottaja at Iwg Plc. Susanna Pelli holds Moderni Henkilöstöjohtaminen / Modern Hr Management, Human Resources Management from Laurea University Of Applied Sciences - Avoin Amk / Open Uas.
Company email context
Email format at Norlas Oy
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{first}.{last}@iwgplc.com
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Profile bio
About Susanna Pelli
Passionate People & Culture Professional With a successful track record in business operations, I bring confidence, resourcefulness, and a people-oriented mindset to the table. Years of experience have seen me thrive in team environments, excel in onboarding new talent, and effectively manage operations at various levels. I firmly believe that taking care of the people behind the service or product is paramount to success. The key to happy customers lies in ensuring the happiness of employees. My goal is to contribute to overall employee experience, strategically linking people functions to organisational goals.My foundation in managing facilities, people, projects, and business operations has equipped me with a unique skill set. I am known for being a decisive person of action, adept at making sound decisions in critical situations. Personable and likeable, I proactively build connections to better understand the details of the business.In my spare time, I am a Mothers in Business volunteer. Most recently, for the second year running, I had the privilege of contributing as a Project Manager. My team and I, successfully organised local branch's autumn seminar in September 2024. This experience allowed me to further develop my project management skills.Balancing a busy professional life, I understand the importance of "me time." I find joy in singing as part of a choir (although my ability to read sheet music is limited). This not only allows me to relax but also reinforces the significance of teamwork and collaboration outside the professional context.
Listed skills include Customer Service, Hotels, Operations Management, English, and 22 others.
Current workplace
Susanna Pelli's current company
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12 roles
Susanna Pelli work experience
A career timeline built from the work history available for this profile.
Human Resources Coordinator
Current- SICK Sensor Intelligence is one of the world's leading producers sensors and sensor solutions for industrial automation applications- Working closely with HR Manager- Supporting over 40 employees in Finland- Carrying out Great Place to Work survey 2023 independently. Facilitating follow up workshop based on the results in January 2024- Supporting.
Jun 2023 - Present
Community Sales Manager At Signature Erottaja
CurrentI was part of the international team launching new IWG brand Signature in Finland in spring 2021. I was involved in the project from few months prior to opening and had very hands on role in opening a new and prestigious office and event space. The role requires working under pressure, making quick decisions, being the eyes and ears of the design and.
Feb 2021 - Present
Community Manager
May 2018 - Feb 2021
Office Manager
Strategic Analytics
Working as an Office Manager in an international consulting company of 25 employees in Soho, London. As the only employee not being a consultant, my role was very versatile, everything from answering to the phone to travel arrangements and account reconciliations was under my responsibility.Key to success in this role was to ensure the management team and.
Jul 2017 - May 2018
Community Manager
Thanks to internal transfer, I got to achieve my goal and move from Leeds to London. Regus in Covent Garden needed an experienced manager's touch and together with the team we managed to improve customer satisfaction and the look and feel of the business centre. I used a lot of time getting to know the customers, arranging them social events to make them.
Jan 2017 - Jul 2017
Community Manager
- Operational management: Overseeing the day-to-day operations of business centre with 200 workstations.- Leadership and team management: Managing a team of Customer Service Representatives, providing training and coaching regularly to maintain optimum service delivery to clients and enable a strong team to emerge. Additional responsibility for coaching.
Jun 2015 - Jan 2017
Community Manager
- Identifying outstanding problems and queries within the Sheffield centre and prioritising issues. - Implementing systems and processes to ensure the Sheffield operated efficiently to support the needs of business users now and on a long-term basis. - Meeting in person with all customers to re-build trust and relationships within the centre.
Feb 2015 - Jun 2015
Community Manager
- Business development: On opening the new business centre in Alberga, developed the business to achieve 100% occupancy within only 10 months. - Leadership and team management: Managing a team of five CSR’s located onsite and offsite, ensuring the team operated efficiently and with excellent customer service at the forefront of their actions. Communicated.
Apr 2014 - Jan 2015
Customer Service Representative
- Operational duties: ongoing account management, handling busy reception switchboard, quality control, invoice handling, administrative work and meeting arrangements.- The Bulevardi Regus Centre was situated within an affluent area and accommodated an Embassy, and several global brands – this level of discerning clientele called for the upmost efficiency.
Feb 2012 - Mar 2014
Receptionist / Guest Experience Champion
Holiday Inn Helsinki West Ruoholahti
Hotel front desk duties: customer service, handling bookings and inquiries, bartender at hotel lobby bar, Guest relations/Guest experience responsibilities, new employees introduction, night auditing,
Oct 2007 - Jan 2012
Travel Agent
Helsinki Expert
Travel agency focused on tourists, located inside Helsinki Tourist Information. My duties were: customer service, bookings (hotel/airline/ferry/cruise/car rental/package tours), visa arrangements, tourist information, end of the day accounting,
Jun 2006 - Feb 2008
6 education records
Susanna Pelli education
Moderni Henkilöstöjohtaminen / Modern Hr Management, Human Resources Management
Laurea University Of Applied Sciences - Avoin Amk / Open Uas
Master’S Degree, Hospitality Management, 4/5
Haaga-Helia Ammattikorkeakoulu / Haaga-Helia University Of Applied Sciences
Bachelor Of Hospitality Management, Destination Management And Mice (Meetings, Incentives, Conferences And Events)
Haaga-Helia Ammattikorkeakoulu / Haaga-Helia University Of Applied Sciences
Erasmus Student Exchange, Tourism
Matriculation Examination
Lumon Lukio / Lumo High School
Linguistics
Liceo Scientifico Di G. Fracastoro, Verona, Italy
FAQ
Frequently asked questions about Susanna Pelli
Quick answers generated from the profile data available on this page.
What company does Susanna Pelli work for?
Susanna Pelli works for Norlas Oy.
What is Susanna Pelli's role at Norlas Oy?
Susanna Pelli is listed as Office Manager at Norlas Oy.
What is Susanna Pelli's email address?
AeroLeads has found 1 work email signal at @iwgplc.com for Susanna Pelli at Norlas Oy.
Where is Susanna Pelli based?
Susanna Pelli is based in Helsinki, Uusimaa, Finland while working with Norlas Oy.
What companies has Susanna Pelli worked for?
Susanna Pelli has worked for Norlas Oy, Sick Sensor Intelligence, Iwg Plc, Strategic Analytics, and Regus.
How can I contact Susanna Pelli?
You can use AeroLeads to view verified contact signals for Susanna Pelli at Norlas Oy, including work email, phone, and LinkedIn data when available.
What schools did Susanna Pelli attend?
Susanna Pelli holds Moderni Henkilöstöjohtaminen / Modern Hr Management, Human Resources Management from Laurea University Of Applied Sciences - Avoin Amk / Open Uas.
What skills is Susanna Pelli known for?
Susanna Pelli is listed with skills including Customer Service, Hotels, Operations Management, English, B2B, People Oriented, Tourism Management, and Spanish.
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