Susanna Wills-Johnson

Susanna Wills-Johnson Email and Phone Number

Communications and Engagement Specialist @ Financial Counsellors' Association WA (FCAWA)
Perth, WA, AU
Susanna Wills-Johnson's Location
Perth, Western Australia, Australia, Australia
Susanna Wills-Johnson's Contact Details

Susanna Wills-Johnson work email

Susanna Wills-Johnson personal email

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About Susanna Wills-Johnson

I bring over 20 years of strategic communications experience in for-purpose organisations, guided by my core values of wellbeing, thoughtfulness, and resilience. My career began in the education sector, driven by a strong values alignment, which remains a foundational part of my professional journey. I thrive in environments where I can combine my commitment to these values with impactful work that benefits both the organisation and the community it serves.Passionate about fostering meaningful engagement, I excel in navigating complex organisational dynamics, enhancing internal performance, and supporting change management and leadership development. My approach centres on aligning deeply held values with professional goals, which I believe is essential to drive motivation, satisfaction, and sustainable success.I continue to seek roles and projects that allow me to apply my expertise in problem-solving, ethics, communications, and cultural diversity to real-world challenges. I am at my best—and happiest—when working in purpose-driven environments that challenge me to solve complex problems, launch new initiatives, and make a positive impact.

Susanna Wills-Johnson's Current Company Details
Financial Counsellors' Association WA (FCAWA)

Financial Counsellors' Association Wa (Fcawa)

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Communications and Engagement Specialist
Perth, WA, AU
Website:
fcawa.org
Employees:
14
Susanna Wills-Johnson Work Experience Details
  • Financial Counsellors' Association Wa (Fcawa)
    Communications And Engagement Specialist
    Financial Counsellors' Association Wa (Fcawa)
    Perth, Wa, Au
  • Geist Consulting Australia
    Director
    Geist Consulting Australia May 2022 - Present
    Western Australia, Australia
    I developed Geist Consulting with a specific purpose: to partner with values-matched organisations and work with them on projects of strategic importance. Combining a strategic approach, with significant on-tools experience, I can assist with facilitating planning sessions, developing roadmaps for project success, campaign planning and capacity building. My current client list includes organisations from the education, health and for-purpose sectors.
  • Moira Clay Consulting
    Business Strategy And Communications Consultant
    Moira Clay Consulting Jun 2022 - Present
    Perth, Western Australia, Australia
    Working together with a dedicated, experienced team of consultants on multi-stakeholder projects in the health and medical research context, I provide strategic oversight of communications priorities and tangible services that assist with communications objectives.
  • Western Australian Council Of State School Organisations
    Marketing And Communications Specialist
    Western Australian Council Of State School Organisations Jul 2022 - Present
    Perth, Western Australia, Australia
    WACSSO is the peak governing body representing parents of children in State schools, influencing the direction of public education for the benefit of students. For over a century, WACSSO has worked passionately with school organisations across the State to improve the public education system - all the while never losing sight of a simple principle: that we are stronger together.In this marketing, communications and policy role, I shape the WACSSO brand and reputation, oversee media and public relations activities, ensure streamlined communications with our range of stakeholders, including the Department of Education, and interpret new policies affecting State schools, providing advice to the WACSSO President.
  • Carmel School Perth Western Australia
    Head Of Marketing, Communications And Development
    Carmel School Perth Western Australia Jan 2017 - May 2022
    Dianella
    Carmel School is consistently ranked as one of WA's leading independent schools. It is Perth's only Jewish school and offers a rich and vibrant learning environment that aides in the development of committed young people who go on to contribute significantly to the wider community.This position includes a focus on overarching brand, marketing and communications strategies, tactical recruitment and retention campaigns, traditional and social media management, leadership of admissions and student administration, fundraising and community engagement and events management. As a member of the school leadership team, I work collaboratively to manage change and encourage innovation, with the goal of positioning Carmel as the school of choice.
  • The University Of Western Australia
    Associate Director, Student Communications And Engagement
    The University Of Western Australia Sep 2016 - Jan 2017
    This role directs, develops and implements student communications and online engagement initiatives that deliver on the vision of the UWA student experience. Stakeholders include senior staff, current students, UWA Guild and external agencies. Goals of the role include developing strategic relationships across campus, initiating and progressing broad-scale projects and, importantly, building a sense of community within the student population on campus.In this role, I provide professional leadership to the functions of student engagement, online communities and internal communications at UWA.
  • The University Of Western Australia
    University Marketing Manager
    The University Of Western Australia Dec 2008 - Aug 2016
    This leadership role is responsible for coordinating a consistent, strategic marketing and communications approach across the University by maintaining and implementing policies and plans which identify marketing strategies and opportunities. Key responsibilities include creating, implementing and maintaining the University’s central marketing and communications strategy (including the development of key marketing themes and messages), providing leadership and support to the Faculty marketing staff and liaising with external marketing and advertising professionals to facilitate a co-ordinated and consistent approach to the marketing and promotion of the University. I also have the additional responsibility of ensuring the University’s visual image is properly applied internally and externally. Key priorities include the protection, development and management of the University’s brand, supporting the activities of nine faculties in their communications with external stakeholder groups and providing advice on internal communications opportunities.
  • The University Of Western Australia
    Acting Associate Director, Marketing And Communications
    The University Of Western Australia Jul 2013 - Sep 2014
    Marketing And Communications
    Under broad direction, I lead the central University marketing, media, public relations, and events teams within Public Affairs at UWA. This role makes me one of the most senior communications professionals at UWA, an institution with over 3,000 staff and approximately 25,000 students. My teams are collectively responsible for communications and events that support and enhance the University’s brand and reputation. I am also responsible for the strategic oversight of our creative agency relationship and the partnership with our market research provider, as well as maintaining several partnership/sponsorship agreements, including the relationship between UWA and the Perth International Arts Festival. Together with the team, I provide advice and support for marketing, communications and public relations strategies for audiences as broad as prospective students, alumni, business and industry and the local community. Key priorities and responsibilities include: - the protection, development and management of the University’s brand and visual identity to support the development of the University’s reputation in local, national and international markets; - annual strategic planning activities; including brand strategy, social media strategy, and advertising strategy, in conjunction with staff in academic and administrative centres; - an internal communications project, with a focus on change management; - relationships management (internal and external); - budget control; - providing strategic advice to internal clients, such as faculty deans and marketing staff to facilitate a coordinated and consistent approach to marketing across the University; and, - team management and development.I am successful in this role due to my ability to work in partnership with staff at all levels of the University; from the Vice-Chancellor through to the Deans and other academic staff and professional staff at management and assistant level.
  • University Of Sydney
    Undergraduate Marketing Manager
    University Of Sydney May 2008 - Dec 2008
    My key responsibility at the University of Sydney was to develop strategies and implement plans to market the University’s courses to potential undergraduate students. I worked at the central-marketing level, meaning I provided diplomatic direction and leadership across the sixteen faculties regarding their student recruitment activities. My key activities included; - developing the overall undergraduate marketing strategy for the University; - providing tactical support and advice to faculties that incorporated the integration of corporate and faculty undergraduate marketing strategies; - strategically managing the University’s links with high schools and their students (our key stakeholder groups);- managing a team of staff and a substantial budget; - involvement in a number of market research projects designed to assess the University’s success in various market places and to investigate the possible changing influences on prospective students.
  • The University Of Notre Dame Australia
    Registrar, Sydney Campus
    The University Of Notre Dame Australia Mar 2003 - May 2008
    The position of Registrar within a University is a senior-management level appointment and one that is reserved for talented staff who have superior skills in the areas of management, systems analysis, policy and procedure creation and assessment and stakeholder relations. In my role, the skills above were essential, but I was also required to be creative, agile and responsive as the University campus was being established. Much of my role was concerned with establishing and testing systems, at the same time successfully introducing a new tertiary education provider to the complex and competitive stakeholder market in NSW/ACT. I greatly enjoyed the challenge of setting up a new enterprise and introducing the University to a new consumer market. Operationally, my position involved the management of five main areas: 1. Admissions Office 2. Prospective Students Office 3. International Education Office (including admission, recruitment and reporting) 4. Student Administration and Fees Office 5. Timetabling and Course Management Office (including collection of data for reporting to DEEWR and other government agencies) Within these areas I was involved in: - strategic planning to build an enrolment base in-line with budget projections; - brand management and profiling; - strategic stakeholder relations; - solving complex organisational problems (either with systems, strategic direction, internal communications or in a more-hands on way through the development of the campus timetable);- a feedback process to executive staff on the impact of federal government legislation and proposals; - the development of systems and policies associated with records management that were in-line with regulations and legislation, and regularly audited; and - management of a team of staff and a substantial budget.

Susanna Wills-Johnson Skills

Leadership Marketing Management Social Media Student Recruiting Stakeholder Engagement Stakeholder Management Public Speaking Communications Event Planning Market Research Corporate Communications Community Engagement Team Management Higher Education Photography Team Leadership Advertising Strategic Planning Strategy Internal Communications Marketing Proposal Writing Leadership Development Event Management Change Management Editing Time Management Strategic Thinking Budgets Non Profits Management Project Management Strategic Communications Marketing Communications Public Relations Staff Development Marketing Strategy Brand Management Recruiting Analysis Marketing Research Brand Architecture

Susanna Wills-Johnson Education Details

Frequently Asked Questions about Susanna Wills-Johnson

What company does Susanna Wills-Johnson work for?

Susanna Wills-Johnson works for Financial Counsellors' Association Wa (Fcawa)

What is Susanna Wills-Johnson's role at the current company?

Susanna Wills-Johnson's current role is Communications and Engagement Specialist.

What is Susanna Wills-Johnson's email address?

Susanna Wills-Johnson's email address is su****@****.edu.au

What schools did Susanna Wills-Johnson attend?

Susanna Wills-Johnson attended Curtin University, The University Of Western Australia, St George's College.

What are some of Susanna Wills-Johnson's interests?

Susanna Wills-Johnson has interest in Accessible Education, Social Media, Management Of Young People, Cultural Engagement, Mentoring, Change Management, Theatre, Cycling, Books, Music.

What skills is Susanna Wills-Johnson known for?

Susanna Wills-Johnson has skills like Leadership, Marketing Management, Social Media, Student Recruiting, Stakeholder Engagement, Stakeholder Management, Public Speaking, Communications, Event Planning, Market Research, Corporate Communications, Community Engagement.

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