Susanne Buch Email & Phone Number

Denver, CO, US

Aurora, CO

Responsible for handling all customer service related issues from pre-sale to post-sale. Responsibilities include addressing the customer’s phone and e-mail requests, quote and order entry, price negotiations, management of the order through the production and shipping process, addressing post sales issues, technical support, etc. while maintaining.

Aurora CO

• Responsible for managing cabinet and installation sales to new construction home builders for the Colorado territory. Responsibilities:
• Direct sales responsibility for cabinetry and installation services.
• Coordinates quote/bid and kitchen design activities.
• Trains customer purchasing agents, designers, and sales staff on Elkay’s products and services.
• Coordinates design, ordering, and installation of model homes and displays
• Coordinates kitchen orders… Show more Responsible for managing cabinet and installation sales to new construction home builders for the Colorado territory. Responsibilities:

Denver, CO

• Install Coordinator Responsible for handling all installer and customer related issues from install to warranty. Help installers obtain material for jobs, and enter process payroll for in house installers and.
• Complete understanding of all products, and installation processes and… Show more Install Coordinator Responsible for handling all installer and customer related issues from install to warranty. Help installers obtain.
• Complete understanding of all products, and installation processes and requirements.
• Assisted with entry of orders. Admin Assist / Production Scheduler / Purchasing & Receiving Enter customer orders in a timely and accurate manner so the product could be delivered to meet necessary internal and.

Accepted a temporary assignment that included the additional responsibilities of overseeing the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Assisted on completion and maintenance of general ledgers. Responsible for negotiating past due accounts.Able to obtain 95% of available.

Timely collection of accounts receivables while maintaining monthly goals. Created and distributed daily, weekly, and monthly reporting of AR status and sales numbers. Responsible for writing detailed procedures on various functions throughout the company. Monitor accounts for credit holds and communicate status to customer and within company. Assisted.

Responsible for the timely collection of accounts receivables while maintaining monthly goals. Created and distributed weekly aging reports, various sales, CO-OP, and commission reports within one day of close. Responsible for writing detailed procedures on various functions throughout the company

Enter customer orders in a timely and accurate manner so the product could be delivered to meet necessary internal and external schedules and requirements. Assist office manager in account collection, invoicing, submitting invoices per customer requests, posting payments, and reconciling customer accounts. Scheduled production on a daily basis based on.

Maintained over 90 day balance under 3.1%, 60 day under 2.1%, 30 day under 10% of the total due by working with customers on creative payment plans.Work with customers and sales to analyze/recommend sales terms for new and existing customers to avoid collections.Interpreted contracts for distribution of invoices in accordance with.

Responsible for handling all customer service related issues from original order to warranty. Addressed the customer’s phone and e-mail requests, quote and order entry, price negotiations, management of the order through the production, shipping and installation process.Complete understanding of all products, including nomenclature for replacement parts..

Responsible for billing and invoicing, and submitted per customer requirements. Researched discrepancies/short pays. Completed cash application. Coordinated payroll functions weekly and bimonthly payments of 200+ employees. Processed sales tax reports for payment and submission by monthly deadline.

Associate Degree, Business

all courses on-line,graduated with 3.22 GPA

Associate Of Arts, Business/Commerce, General