Susanne Hansen

Susanne Hansen Email and Phone Number

Driving Digital Change for the City of Copenhagen @ Koncernservice
denmark
Susanne Hansen's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Susanne Hansen's Contact Details

Susanne Hansen work email

Susanne Hansen personal email

n/a
About Susanne Hansen

With significant expertise in digitalization, development, and optimization in the public sector, I take part in leading the digital transformation of administrative tasks at The City of Copenhagen using various tools including process optimization, RPA, UX, Machine Learning and ServiceNow HR. I believe in empowering employees and emphasize local ownership and strategic considerations for effective business change. Curious to hear more? Feel free to reach out.

Susanne Hansen's Current Company Details
Koncernservice

Koncernservice

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Driving Digital Change for the City of Copenhagen
denmark
Employees:
162
Susanne Hansen Work Experience Details
  • Koncernservice
    Head Of Automation And Development
    Koncernservice Dec 2018 - Present
    Responsible for optimisation, automation, process design, UX as well as project management across Group Services and administration in the City of Copenhagen. Responsible for 5 team leaders and 65 employees.
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  • Københavns Kommune
    Project Manager
    Københavns Kommune Jun 2017 - Nov 2018
    Responsible for implementing a new service platform in Copenhagen Municipality. The project aimed to support Group Services' Service Ambition and efficiency improvement agenda by establishing a user-friendly service platform, optimizing the administrative processes and supporting them in ServiceNow HR.
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  • Danish Energy Agency
    Head Of Administration
    Danish Energy Agency Apr 2014 - Mar 2017
    København
    Responsible for IT, HR, finance, organization and strategy, facility management and a internal travel agency.
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  • Konkurrence- Og Forbrugerstyrelsen
    Projekt Manager
    Konkurrence- Og Forbrugerstyrelsen 2013 - 2014
    Valby
    Responsible for merger case processing and cartel investigations.
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  • Konkurrence- Og Forbrugerstyrelsen
    Head Of Hr
    Konkurrence- Og Forbrugerstyrelsen 2010 - 2012
    Valby
    Responsible for HR, organizational development and resource management.
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  • Konkurrencestyrelsen
    Head Of Hr And It
    Konkurrencestyrelsen 2006 - 2010
    København
    Responsible for HR, organizational development, resource management and IT.
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  • Konkurrencestyrelsen
    Hr Consultant
    Konkurrencestyrelsen 2004 - 2006
    København
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  • Konkurrencestyrelsen
    Controller
    Konkurrencestyrelsen 2003 - 2004
    Copenhagen Area, Denmark
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  • Konkurransetilsynet
    Change Management Consultant
    Konkurransetilsynet Mar 2005 - Apr 2005
    Bergen, Norge
    Assist the Norwegian Competition Authority in their move of the organization from Oslo to Bergen, including change management and establishment of a new salary policy, etc.
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  • The European Commission
    Regulatory Consultant
    The European Commission Aug 2003 - May 2004
    Warsaw, Masovian District, Poland
    Prepared several analyzes and reports for the Polish authorities. Participated in several consultations and workshops with both energy companies and relevant energy authorities regarding new measures, directive interpretation and challenges in the sector.
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  • Sekretariatet For Energitilsynet (Danish Energy Regulatory Authority)
    Project Manager
    Sekretariatet For Energitilsynet (Danish Energy Regulatory Authority) 2002 - 2003
    Copenhagen Area, Denmark
    IT project management.
  • Sekretariatet For Energitilsynet (Danish Energy Regulatory Authority)
    Regulatory Consultant
    Sekretariatet For Energitilsynet (Danish Energy Regulatory Authority) 2000 - 2002
    Copenhagen Area, Denmark
    Develop and implementing financial regulation in the energy areas of electricity, gas and heat both national and cross boarder. Benchmark analyses.

Susanne Hansen Skills

Economics Human Resources Coaching Management Competition Law Employment Law European Union Mergers And Acquisitions Public Policy Human Development Negotiation Politics It Solutions Analysis Policy Analysis Policy Salary Packaging Forhandling Offentlig Sektor Rekruttering Interviews Strategi Lederskabsudvikling Offentlig Administration Strategisk Kommunikation Offentlig Forvaltning Organisationsdesign Projektledelse Ledelsesudvikling

Susanne Hansen Education Details

Frequently Asked Questions about Susanne Hansen

What company does Susanne Hansen work for?

Susanne Hansen works for Koncernservice

What is Susanne Hansen's role at the current company?

Susanne Hansen's current role is Driving Digital Change for the City of Copenhagen.

What is Susanne Hansen's email address?

Susanne Hansen's email address is sh****@****kfst.dk

What schools did Susanne Hansen attend?

Susanne Hansen attended Aarhus University, Copenhagen Business School, Dieu, Danmarks Medie- Og Journalisthøjskole, Københavns Universitet, Mbce.

What skills is Susanne Hansen known for?

Susanne Hansen has skills like Economics, Human Resources, Coaching, Management, Competition Law, Employment Law, European Union, Mergers And Acquisitions, Public Policy, Human Development, Negotiation, Politics.

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