Susanne (Bååth) Blom Email & Phone Number

Nyköping

In preparation for our major school photo season, the fall; communicating with the consumer via mailings, the company´s webpage and social media is always a top priority. Preparation of our product mix for the coming season, marketing planning for the spring student photo is also on the agenda. A busy spring involves getting the sales and marketing material ready. During the fall I act Account manager for a number of schools in Stockholm, and responsible for managing and coaching of the sales department including five sales executives. I also project manage our participation at Schoolforum, the Stockholm International Fairs, promoting the school photo tradition in Sweden. I am one of four members of the company´s management team.

Stockholm, Sweden

Responsible for the day to day presence in social media, mainly Facebook, reporting to the Marketing and Communications Manager. Project manager of the company's annual customer event, reporting to the Office branch Manager. Administrative coordinator for the company's business development group, involving sales, arranging events and participation in fairs. Additionally, practically responsible in managing the email marketing, and the handling and distribution of profile material and giveaways, reporting to the Marketing Manager. Some translation - Swedish to English – were part of my responsibilities.

Trosa, Sweden

"Make-up artist", skincare / beauty consultant, network marketing and sales B2C. Building customer relationships, mainly through personal contacts and in cooperation with hairdressers and beauty salons in the area. When I was consulted for bridal make-up, I improved my ability to perform at my very best when it mattered the most .

Stockholm, Sweden

-02-04: Account Manager, managing clients in the finance business; banks, broker firms, and Corporate finance departments. Sales involved financial information, with focus on the Swedish financial market. I improved my skills in building long lasting client relations in extending contracts, increase of sales and building up new client relations. For more complex IT solutions, I acted project manager for the sales process.-00-02: Head of Helpdesk, eight employees, with staff and budget responsibilities, reporting to the CEO. Our mission to develop customer relationships and achieve increased sales, was reached by new routines and a proactive approach. Through development of processes and cooperation with the sales department, the employees results "grew". We also achieved a greater satisfaction among our customers contacting helpdesk for support. I pushed the rebranding of the department, introducing helpdesk under a new name and structure. I was also active in training and supporting customers on a regular basis.

Stockholm, Sweden

User support of a back-office system, in Sweden and subsidiaries in Europe. Project Manager Assistant for the implementation of a new internal back office systems to banks/subsidiaries in Europe with short "deadline".

Stockholm And Malmö, Sweden

Client Support Manager - Reuters Nordic June 1994-July 1997Head of ReuterSupport, with seven employees, with staff and budget responsibilities, reporting to CEO Reuters Nordic . The goal was to streamline the ReuterSupport group in Sweden, in order to further develop customer relationships and increasing sales – to worldwide actors in the financial market. The staff acted specialists in various areas/product , and trained clients in their respective field. I was responsible for introducing and training the support and sales forces in the use of the CRM system that we installed at the time. Account Manager - Reuters Nordic, Swedish branch March 1990-June 1994Account manager corporate sales, for Reuters, one of the world’s largest vendor of financial information and news. The customer portfolio evolved from small companies, to medium in Stockholm area, to all Reuters customers in southern Sweden, with placement at the Malmö office. The clients, corporates, banks, brokers were all were all players in the Swedish and international financial markets. At Reuters I developed my communications and client relations skills. I also enjoyed the international touch and the travelling to other Reuter branches in the world.Marketing- /sales assistant - Reuters Nordic March 1988-March 1990Assistant to the Marketing and Sales manager for Reuters Nordic. Involved in all intra Nordic issues in close contact with the respective Nordic Country Managers. My duties also included secretarial issues, monthly reporting, collation of ad hoc statistics, arranging travel and organizing conferences. Also involved in producing marketing material such as Nordic Service Directories/Brochures, Newsletters, pricelists, covering the financial products offered by Reuters Nordic.

Marketing And Communications Dihm, Marketing, Communications, Sales, Vg

Marketing Cerficate, Marketing, Behavioural Aspects Of Marketing, Sales, Communications

Gymnasieekonom, Ekonomi

Make-Up Artist, Make-Up, Hair, Väl Godkänd