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Susanne Kelly Email & Phone Number
Customer Service Representative
at
BECU
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Representative
Location
Kent, Washington, United States
Company size
Who is Susanne Kelly? Overview
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Quick answer
Susanne Kelly is listed as Customer Service Representative at BECU, a with 2807 employees, based in Kent, Washington, United States. AeroLeads shows a matched LinkedIn profile for Susanne Kelly.
Susanne Kelly previously worked as Contact Center Consultant at Becu and Armed Security Guard at Allied Universal. Susanne Kelly holds Electronics from Green River Community College.
Company email context
Email format at BECU
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BECU
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Profile bio
About Susanne Kelly
Over twenty years of experience working with Salesforce, PHP, MySQL, Javascripting, WordPress, Drupal and more. Well versed in Unix servers and operations. Continuously updating skills by keeping up with the latest technologies.Specialties: Salesforce, ITAR/EAR Security, Drupal, WordPress, PHP, MySQL, OSCommerce, various CRM programs, various blog programs, Smarty, Google Map API, Wireless Web Cam setup and remote viewing. Extensive experience in customer service and liaison work between customers and technical support teams.Currently working as a security guard - a bit of a sorbet or palate cleanser, if you will. I needed a bit of a break from the technical/customer support side of things and am ready to get back to what I love.
Listed skills include Wordpress, Mysql, Javascript, Drupal, and 18 others.
Current workplace
Susanne Kelly's current company
Company context helps verify the profile and gives searchers a useful next step.
Becu
19 roles
Susanne Kelly work experience
A career timeline built from the work history available for this profile.
Contact Center Consultant
Current
Aug 2023 - Present
Armed Security Guard
Nov 2021 - Jun 2023
Customer Service Representative
Customer service agent - responsible for answering potential customer questions regarding the product and helping with setting up meal plans and subscriptions as well as ensuring current customers subscriptions and issues are quickly and efficiently dealt with.
Feb 2021 - Jul 2021
Customer Service Agent
Veterans Advantage
Customer service representative for members of Veterans Advantage as well as information person for those interested in services offered by Veterans Advantage.
Aug 2019 - Mar 2020
Aug 2017 - Apr 2019
Aug 2017 - Apr 2019
Jun 2005 - Aug 2017
Quality Assurance
Responsible for monitoring recorded calls and providing feedback as well as verbal coaching.
Jan 2017 - Jul 2017
Itar Security Support Agent
Support agents are responsible for vetting all support tickets and file uploads as well as moderating teleconference calls with clients who have been deemed to potentially pass along ITAR/EAR governed data. Additionally, ITAR support agents must maintain all documentation regarding ITAR/EAR regulations as it pertains to the company and keep updated with all current ITAR/EAR regulations and policies
Feb 2014 - Jul 2016
Web Presence Production Manager
Local Web Traffic Solutions
Project management - team management - web development - server administration
Jun 2013 - Jan 2014
Client Project Coordinator
Big Think Web Creative
* Oversaw communication on web design projects* Contacted support for client issues* Input content into website projects for clients* Held online webinars to help train clients on how to use their new website* Worked heavily with Wordpress
Jul 2012 - Dec 2012
Freelance Writer
Freelance writer for opinion pieces and articles at Technorati - http://technorati.com/people/sbullo/
Oct 2009 - Feb 2010
Freelance Writer
Examiner.Com
Freelance writer with regard to social media in Seattle - http://www.examiner.com/x-27213-Seattle-Social-Media-Examiner
Oct 2009 - Feb 2010
Freelance Writer
Uptik Research Group
Freelance writer for Uptik Research Group - specialize in web technology and social media.
Sep 2009 - Feb 2010
Technical Assistant
SmartBoard configuration, setupAudio equipment testing and setupDesktop/Laptop assistance and repair
Sep 2008 - Feb 2009
Support Services Coordinator
Dashonline
Responsible for ensuring expedient customer ticket workflow. Managing several web developers and designers. Expanding customer support system as client base grows. Working closely with owner and developer/designers to create site packages.
Feb 2008 - Aug 2008
Php/Mysql Web Developer
Self Employed
Independent freelance web developer - PHP, MySQL, Unix server administration
Jan 1994 - Jan 2005
Automatic Test Equipment Operator/Maintainer
Worked on circuit boards from Apache helicopters, field radio repair
Jun 1988 - Dec 1991
Team & coworkers
Colleagues at BECU
Other employees you can reach at becu.org. View company contacts for 2807 employees →
KL
Kim Lybecker
Colleague at BecuGreater Seattle Area, United States
View →
DM
Dixie Mooney
Colleague at BecuSeattle, Washington, United States
View →
JM
Joie Missiaen
Colleague at BecuSeattle, Washington, United States
View →
SY
Sydney Yenokida
Colleague at BecuBellevue, Washington, United States
View →
AG
Audra Grassetti, Frm
Colleague at BecuGreater Seattle Area, United States
View →
SH
Stephaine Henderson
Colleague at BecuGreater Seattle Area, United States
View →
DH
Darren Horejsi
Colleague at BecuSeattle, Washington, United States
View →
AS
Alexander Smith
Colleague at BecuSpokane, Washington, United States
View →
SC
Shanise Cooper
Colleague at BecuAvondale, Arizona, United States
View →
JG
Joseph Green
Colleague at BecuSpokane, Washington, United States
View →
Kim Lybecker
Colleague at BecuGreater Seattle Area, United States
View →
DM
Dixie Mooney
Colleague at BecuSeattle, Washington, United States
View →
JM
Joie Missiaen
Colleague at BecuSeattle, Washington, United States
View →
SY
Sydney Yenokida
Colleague at BecuBellevue, Washington, United States
View →
AG
Audra Grassetti, Frm
Colleague at BecuGreater Seattle Area, United States
View →
SH
Stephaine Henderson
Colleague at BecuGreater Seattle Area, United States
View →
DH
Darren Horejsi
Colleague at BecuSeattle, Washington, United States
View →
AS
Alexander Smith
Colleague at BecuSpokane, Washington, United States
View →
SC
Shanise Cooper
Colleague at BecuAvondale, Arizona, United States
View →
JG
Joseph Green
Colleague at BecuSpokane, Washington, United States
View →
1 education record
Susanne Kelly education
-
Green River Community College
FAQ
Frequently asked questions about Susanne Kelly
Quick answers generated from the profile data available on this page.
What company does Susanne Kelly work for?
Susanne Kelly works for BECU.
What is Susanne Kelly's role at BECU?
Susanne Kelly is listed as Customer Service Representative at BECU.
Where is Susanne Kelly based?
Susanne Kelly is based in Kent, Washington, United States while working with BECU.
What companies has Susanne Kelly worked for?
Susanne Kelly has worked for Becu, Allied Universal, Darwin'S Natural Pet Products, Veterans Advantage, and Adaptus, Llc.
Who are Susanne Kelly's colleagues at BECU?
Susanne Kelly's colleagues at BECU include Kim Lybecker, Dixie Mooney, Joie Missiaen, Sydney Yenokida, and Audra Grassetti, Frm.
How can I contact Susanne Kelly?
You can use AeroLeads to view verified contact signals for Susanne Kelly at BECU, including work email, phone, and LinkedIn data when available.
What schools did Susanne Kelly attend?
Susanne Kelly holds Electronics from Green River Community College.
What skills is Susanne Kelly known for?
Susanne Kelly is listed with skills including Wordpress, Mysql, Javascript, Drupal, Blogging, Apache, Unix, and Social Networking.
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