Susan Nielsen Email & Phone Number

United States

Fairview Heights, Illinois, United States

Provide great customer service support to property owners and tenants.Assist property owners with leasing their property to prospective tenants.Assist with negotiations between clients and owners.Excellent organizational, verbal and written communication skills.Prepare legal documentations, estoppels, agreements and contracts.Negotiate contract terms and.

St Louis, Missouri, United States

Property manager Monitored timely receipt and reconciliation of rent collections in accordance with landlord and tenant leases.Completed, reviewed and submitted property operating and capital budgets including common area maintenance charges (CAM).Monitored timely payments for each property expenses, including taxes, mortgages, insurance premiums and.

• Member of the management team responsible for the financial and operational functions for over a 1 million square foot class-A commercial real estate office building.
• Earned praise for strong communication and relationship development talents, serving as a liaison between ownership, tenants, management, building engineers, security, parking, contractors/vendors; providing extensive.
• Respond to, investigate and resolve all tenant concerns with superior customer service, timeliness and professionalism.
• Facilitate tenant visits, complete various inspections and manage tenant portal through Building Engines.
• Lead sustainability efforts along with expanding, developing, and educating our tenants, vendors and staff by working together on our sustainability efforts by building on our current efforts along with working.
• Analyze and complete monthly reports, reforecasts, annual budget, escrow packets, and annual true ups; first point of contact for assisting in annual financial audit along with working with auditors year round.

• DRS Sustainment Systems – Accounts Payable Specialist; responsible for high volume non-PO invoice processing in Oracle and P-Card reconciliation.
• Better Family Life = Bookkeeper/Assistant Controller; assisted the Controller and Director of Finance in converting the payroll system from ADP to QuickBooks.
• Corrigan Company – Accounts Receivable Specialist; researched, verified and reconciled all T&M billing invoices, labor costs, vendor invoices, Timberline reports and purchase orders, fro the time and material billing.
• Jacob Development – Tax Credit Specialist; assembled and gathered information, with limited documentation to re-construct 2 years of payable files, for a tax credit audit including invoices, check stubs, lien waivers.
• Jones Lang LaSalle – perform monthly financial reporting for the property, prepare year end financials, along with assisting general manager with management audit and peer audit and annual budget.

• Maintained and organized all payroll and accounts payable files.
• Responsible for employee benefits and worker’s compensation.
• Met or exceeded accounts payable deadlines on a monthly basis.
• Designed and developed the employee handbook along with documenting that each employee received and signed for their new employee handbook.
• Researched, processed and verified office paperwork, unemployment claims, employee garnishments and job verifications.
• Created, implemented, responsible and maintained 150+ employee orientations for current employees and all new hires; highlight – exceeded deadline for completing the employee orientations.

Maintained, organized and processed 500 trip envelopes for 30 owner operators and 70 company drivers on a bi-weekly basis and 12 4x4 drivers on a weekly basis.Exceeded deadlines for processing 3 weekly and 4 bi-weekly payrolls.Maintained and processed unsettled trips, advances, vacations, mailing list and fuel reports for all drivers.Responsible for daily.

Provided administrative support to National Sales Executive, 9 Sales Executives, Division Sales Manager, Prime Time Sales Manager, Terminal Manager and Prime Time Manager.