Susan Berger Email & Phone Number

Saint Paul, Mn, Us

Agoura Hills, California, Us

Key Responsibilities:● Team Leadership & Development:• Recruit, select, train, and manage staff.• Set job expectations, monitor performance, and provide coaching and counseling as needed.• Conduct regular performance evaluations and disciplinary actions where required.● Operational Strategy & Execution:• Develop, implement, and evaluate operational systems, procedures, and policies to ensure optimal workflow.• Contribute to strategic plans by providing operations-related insights and recommendations.• Implement productivity, quality, and customer service standards; resolve issues and identify emerging trends.● Financial & Resource Management:• Participate in preparing annual budgets, forecast operational requirements, and schedule expenditures.• Oversee staff levels, wages, and contract labor to align with revenue projections.● Process Improvement & Compliance:• Continuously analyze workflows and employee performance, making adjustments to enhance business operations.• Ensure all operational activities comply with relevant laws and regulations, maintaining a safe and positive work environment.● Client & Vendor Relations:• Serve as the primary point of contact for resolving high-level issues, including application performance and customer service challenges.• Work closely with internal teams to address customer feedback and enhance the overall experience.• Communicate critical operational policies during department meetings, fostering alignment across the organization.● Reporting & Collaboration:• Provide operational performance reports to senior management and collaborate closely with direct managers to ensure consistent execution of strategies.• Act as a key stakeholder in improving the Vitu platform both at the state and national levels.

Agoura Hills, California, Us

The Regional Sales Manager will be responsible for developing new prospects to increase sales of Vitu's products and services for the state of Minnesota. • Prospect and sell products and services associated with the Vitu solution. • Establish account contacts, develop relationships with prospects and recommend appropriate solutions.• Install and train new clients on the Vitu solution.• Maintain client relationships. • Provide support, on-going training, technical information and account management.• Research and recommend new solutions, product and service improvements.• Ensure all proposals and scope of work are submitted accurately and in a timely manner to future customers.

Minnetonka, Mn, Us

Determine the desire/need for automobile financing through customer interviews and exploration of payment optionsDetermine the customer’s creditworthiness through analysis of credit application, credit reports, etc.Partner with lenders through their information systems, conferring with underwriters and loan processors, obtaining stipulations when requiredSell additional products and services through a customer needs assessment – i.e. auto insurance, credit insurance, extended warranties, etc.Supervise and assist with training and development of sales consultants and customer service specialistsAssist with new and pre-owned car salesMaintain Morrie’s reputation of high customer service by building and maintaining customer rapport; answering questions thoroughly, resolving customer issues, and maintaining a high Customer Satisfaction Index

Bloomington, Minnesota, Us

Commitment: Ensure our customers have a world-class car-buying experience at every step along their sales journey.Excellence: Provide an unparalleled level of knowledge and expertise to help customers find the finance, insurance and aftermarket products they're looking for.Communication: Educate and update the sales team with current information about finance and lease programs, as well as the benefits of financing, insurance and extended service programs.Accountability: Understand and comply with all regulations that affect new and used vehicle finance departments, and process finance and lease deals accurately, fairly and in accordance with local, state and federal statutes, as well as company policies.Initiative: Establish and maintain positive working relationships with multiple finance and insurance sources, including manufacturers, to provide a wide range of competitive options for our customers.

Bloomington, Minnesota, Us

• Meets all goals and objectives including but not limited to response rate, total number of internet leads received, appointments set, personal sales goals, personal income goals• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention• Understands the psychology of Internet customer and has the ability to use in appropriate methods to draw them into the store for proper vehicle demonstration and to close e transaction• Has the ability to communicate effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email

Fine interchangeable jewelry in silver, 18k gold and Swedish steel with precious gemstones and pearls. Combine different centerpieces and discs on various rings, pendants and bangles for endless possibilities.

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.• Operating cash registers, managing financial transactions, and balancing drawers.• Achieving established goals.• Directing customers to merchandise within the store.• Increasing in store sales.• Superior product knowledge.• Maintaining an orderly appearance throughout the sales floor.• Introducing promotions and opportunities to customers.

Minneapolis, Mn, Us

Support CEO, EVP of Sales and VP of MarketingSupports team members and activities as requestedReceptionistProcess, sort, file, and maintain department expense reports, invoices, receipts, contracts, and/or other internal department documentsSchedule and coordinate meetings, appointmentsTravel arrangementsPrepare and modify documents including correspondence, agendas, reports, PowerPoint presentations and announcementsMaintain office and break room suppliesCoordinate maintenance of office equipmentCoordinate corporate position interview schedules supporting recruiters and hiring managersSchedule and assist with new hire orientationsEnroll and clearly communicate coverage detail to each new employee

Hanover, Maryland, Us

Develop and coordinate timely interview schedules for candidates utilizing the clients’ internal email calendar technology (usually using Microsoft Outlook).Manage any schedule changes and modify the schedule accordingly.Email candidate resume (and any other required documents) and interview schedule to the interview team and candidate.Communicate directly with candidates and coordinate all related travel arrangements following the client’s corporate travel guidelines.Communicate with contingency agencies (when used) and share interview schedule details and information accordingly.Electronically provide the candidate with the approved company application and related reading materials.Update the client database appropriately and in a timely manner.Escort the candidate to interviews on the day of on-site meetings and manage the “candidate care” aspect of the candidate’s interview day.Compile minor statistical data; may format in reports for management reviewProcess, sort, file, and maintain department expense reports, invoices, receipts, contracts, and/or other internal department documentsAnswer routine mail and inquiries and follow up with others to ensure that information is coordinated.Prepare letters, memos, presentations, and materials in final form from rough drafts that may contain technical terminology

Plan and execute all aspects of events including arrangements of stage, decorations, food stalls, lighting, sound and video systems, etc. Proficient in executing the plans in time and even at short notice. Oversee every aspect of meetings and events with in budgetary guidelines and timelinesManage and coordinate internal and external event attendeesEnsure consistent branding across all events and activitiesConsult with necessary parties to outline event requirementsAbility to research and suggest the best-suited venue for the event, managing staff needed for the events related to recruitingAssist with the planning and administration of recruiting-related activities including job fairs, recruiter travel, communication with professional networking groups such as National Black MBA Association, National Society of Hispanic MBAs, and SUPERVALU in-house business resource groups.Responsible for event promotion and communication internally and externallyWork with members of TA team to filter vendor solicitationsTracking and processing of event, travel or other candidatesPrepare letters, memos, presentations, and materials for supervisor’s review.Supports Talent Acquisition team members and activities as requested.Answer routine mail and inquiries and follow up with others to ensure that information is coordinated.Support scheduling of candidate interviews, including some at the executive level

Provide support to the 5 Directors of Grocery and their teams.Prepare materials needed for meetingsArrange and schedule rooms needed for meetingsWork closely with executive assistants to arrange for speakers at these meetingsAssembles and analyzes information, prepares reports, manuals, and agendasSchedule travel arrangementsProcess, sort, file, and maintain department expense reports, invoices, receipts, contracts, and/or other internal department documentsPrepare letters, memos, presentations, and materials in final form from rough drafts that may contain technical terminologyCompile minor statistical data; may format in reports for management review

Provide support to the Director of Training in Merchandising and MarketingPrepare materials needed for training coursesArrange and schedule rooms needed for training purposesWork closely with executive assistants to arrange for speakers at training coursesAssembles and analyzes information, prepares reports, manuals, and agendasSchedule meetings and make meeting arrangementsProcess, sort, file, and maintain department expense reports, invoices, receipts, contracts, and/or other internal department documentsPrepare letters, memos, presentations, and materials in final form from rough drafts that may contain technical terminologyCompile minor statistical data; may format in reports for management review

Provide support to the Director of Training in Merchandising and MarketingPrepare materials needed for training coursesArrange and schedule rooms needed for training purposesWork closely with executive assistants to arrange for speakers at training coursesAssembles and analyzes information, prepares reports, manuals, and agendasSchedule meetings and make meeting arrangementsProcess, sort, file, and maintain department expense reports, invoices, receipts, contracts, and/or other internal department documentsPrepare letters, memos, presentations, and materials in final form from rough drafts that may contain technical terminologyCompile minor statistical data; may format in reports for management review

Eden Prairie, Mn, Us

Support recruiters with various tasks on the Talent Acquisition teamSchedule candidates for phone and in-person interviewsCoordinate video conferencing meetings through OutlookPost open requisitions on a daily basis through our ATS, Vurv and Documentrum systemsCoordinate travel arrangements with, candidates and hiring managersPrepare and Organize for job fairs

Support recruiters with various tasks on the Talent Acquisition team Schedule candidates for phone and in-person interviews Coordinate video conferencing meetings through Outlook Post open requisitions on a daily basis through our ATS, Vurv and Documental systems Coordinate travel arrangements with, candidates and hiring managers Prepare and Organize for job fairs

New York, Ny, Us

Through relationship recruitment interviewed national candidates, determining qualifications and their fit with the client's organization 116% candidate generation for client pipeline management Managed candidate process; interview scheduling, candidate feed back, and maintaining candidate interest Consulted with hiring managers to receive interview feed back and discuss appropriate candidate qualifications Work directly with field leaders to act as an extension of the local recruiting department Promoted to assist coworkers with feedback to improve their skills and provide information to the Quality Assurance team Developed tools to make process easier for recruiters and coached employees on proper procedures and helpful hints to meet goals Trained new recruiters in day-to-day responsibilities and new procedures

Troy, Michigan, Us

Management of daily operations including reviewing P&L statements, development of staff and employee reviews Relationship management and assessment of client needs to ensure partnership through client meetings, feedback, and creation of client appreciation events Using Best-in-Class service, maintained staff retention goals for temporary placements and had low turn over with onsite staff Analyzed recruitment history of client to anticipate hiring needs and developed strategies to exceed placement and time to fill goals Conducted interviews, checked references and made hiring decisions for internal staff and temporary hires

Us

Troubleshoot mortgage documentation with banks and clients Scheduled client appointments and maintained communication throughout Build and managed client relationships Oversaw office functions; ordered supplies, managed files, etc.

St. Louis, Mo, Us

Sold services to surrounding businesses including insurance companies, dealerships and hotels Utilized the company's "Plus 1" philosophy in managing customer satisfaction Completed on-site training for new hires Assisted in loss prevention at site

Business And Communication

Education record

Education record