Susan Kaplan Email & Phone Number

Worldwide, Us

Pyramid Consulting, Inc. is your Talent, Technology and Transformation partner.Pyramid provides rewarding career opportunities and enables companies to compete and win in today’s technology-driven global markets. Need top talent to support your organization’s success? Our Clients benefit from our innovative staffing and technology solutions, focus on strategic partnership, and commitment to increase diversity and inclusion in the workplace.Need a partner to help you make the right career moves? We place candidates with top companies around the world. Pyramid’s consultants benefit from our commitment to consultant satisfaction, and our focus on long-term strategic partnership.As a $250M company, our world-class capabilities have been built over 23 years. Headquartered in Atlanta, GA, with offices across the United States, Canada, Europe and India, our clients range from innovative startups to Fortune 500 and 1000 companies across verticals.Pyramid is ranked by SIA as a Top 10 largest diversity-staffing firm, and has been recognized with NMSDC’s Corporate Plus designation, signifying operational excellence.

Stamford, Ct, Us

Stamford, Ct, Us

Part of a fast-paced, dynamic team providing the highest level of client support to C-level individuals in some of the world’s most successful companies. Responsible for building relationships with existing clients ensuring they receive value from their Gartner services. Uncovering critical initiatives, aligning Gartner research and expertise, and helping Gartner maintain its growth by ensuring strong client retention.

Arlington, Virginia, Us

I plan and implement high-volume, multifaceted recruiting campaigns to identify and attract qualified candidates for new career opportunities.Recruiter Responsibilities Include: •Source resumes using our proprietary database, on-line job boards, professional associations, social media, referrals and various other sources•Screen prospective candidates and evaluate candidates for employment factors such as job experience, education and training, knowledge, skills and abilities, organizational culture considerations, and other data pertinent to the job•Autonomous negotiation of pay rates•Schedule candidate interviews and prep candidates prior to interview•Gather candidate feedback from interview team and facilitate selection process and final offer•Manage the data associated with the recruitment process to ensure all relevant data on applicants, the process and the final hiring decision is properly handled in a timely manner.•Acquire new clients through rapport and relationship buildingOur technical team specializes in: •Video on Demand/Digital Media and Broadcasting •DevOps •Network and Security Engineering •Systems Infrastructure •Storage Engineering •Application/Software Development •Mobile/QA Testing •Cloud Based Solutions •Wireless Technologies •Project Management •Business Analytics

Responsible for managing preschool classroom. Managed preschool curriculum and planning. Delegated responsibilities to two teaching assistants. Supervised preschool students; conducted learning assessments in intervals throughout the school year to track progress. Maintained detailed files on students’ work and progress. Provided parent-teacher conferences. Created a weekly newsletter to provide parents with updated communication. Answered directly to the Director of Children’s Ministry.

Tracking independent inventory, purchasing decisions based on current sales and anticipation of customer needs. Maintain website that allows for online purchasing. Managing credit card processing software. Marketing business and products through word-of-mouth, fliers, and hosting events. Entering pertinent customer information into online database.

AT-TECH is a full-service employment company. Founded in 1964 and committed to building client for life relationships, AT-TECH has been providing fast, high-quality staffing results for more than four decades. AT-TECH is part of the Act-1 Group of Companies.Working independently and as part of a team, I am responsible for the acquisition of new orders, sourcing, qualifying, and presenting strong candidates to customers and driving the recruiting process to a successful closure. I develop and maintain positive and consultative relationships with targeted clients and candidates by consistently providing an exceptional service experience. Clients and candidates are identified through a variety of resources including traditional and advanced Internet search techniques, community based networking, prospecting, cold calling, head hunting, and direct sourcing.

Menlo Park, Ca, Us

High level of customer service represented by continuous contact with IT professionals and clients. Proactively seek out IT talent in the metropolitan region. Track candidates in proprietary information database; thoroughly document all interaction. Phone screen, interview, and present offers to qualified candidates. Single point of contact for recruited candidates. Present candidate benefits, explain and facilitate timesheet submission process, weekly quality control calls to candidates on payroll. Prepare candidates for client interviews, assist in candidate resume overhauls, and develop tailored profile packages for submission to clients. Use of Monster, Career Builder, Dice, Linked In, and other social media for recruiting. Interface with sales team to determine most qualified candidates for placement. Creative recruiting functions such as job fairs, resume clinics, and college advisory boards.

Northlake, Il, Us

Traveled throughout Maryland, DC, and Virginia to consult with clients about their home improvement desires. Region covered from Fredericksburg, VA to Odenton, MD. Completed 10 step sales process with each customer for a successful close. Closing rate was 73%. Ranked #1 in Northern Virginia Region for hardwood sales.

Us

First and second point of contact for FHFA system users. Average of 15-20 help desk tickets per day all requiring client follow-up. BES and Blackberry configuration and administration, RSA token deployment and management, workstation set-up, new user orientation, Guardian Edge encryption, Break/Fix, VPN troubleshooting, Outlook email account configuration, troubleshooting, and management, password reset, Active Directory user group and account management, WSUS, network printer troubleshooting, virus removal, inventory management, Numara Track It! ticketing system, Crystal Reports using VB script, SLA compliance adherence, software and application support, 24/7 environment, security incident reports

Held a series of positions with increasing responsibility. From day one, managed the phone calls for the company President. Assisted in all administrative duties including reception, office management, payroll, supplies, warranty dispatch, filing, plotter printing and troubleshooting, marketing, event and meeting coordination, and customer complaint calls. IT Coordinator: Offered desk side support to all employees, monitored Spam, pushed software patches, updated and optimized performance on company equipment, monitored server performance, removed computer viruses from company equipment, recovered data Executive Assistant to the company president: handled president’s email, calendar and scheduling, and travel arrangements. Posted job openings, interviewed potential new hires, assisted in hiring decisions and new hire training. Developed warranty tracking database and new policies and procedures for warranty management. Reviewed and edited proposals and contracts, processed RFIs, RFPs, submittals, change orders, and other incoming correspondence.

Master Of Business Administration, Global Enterprise Management

Bs, Information Technology / Information System Security

Associate Of Science, Information Technology

Education record