Writing "Employee Performance...The Good, The Bad, and The Ugly" where I discuss leading both poor and high performers, drawing on my 25 years of management.The second edition of The Power of Business Process Improvement, published by the American Management Association is now available.Completed a workbook that complements The Power of Business Process Improvement nine months ago. The Workbook answers the request of many readers for a streamlined approach to process improvement and this workbook gets right to the point! A great tool to use with the Kindle or Audio versions of the hardcover book.Specialties: Business process improvement, technology strategy, project management, writing, leadershipWeb site: www.susanpagebooks.comWeb site: www.powerofbusinessprocessimprovement.com
Listed skills include Business Process Improvement, Project Management, It Strategy, Process Improvement, and 26 others.