Susan Palacios Email and Phone Number

Responsible for scheduling, resourcing, and ensuring the quality and on-time delivery of all creative work. Collaborates with a variety of internal stakeholders as well as external freelancers and agencies to ensure all creative requests are turned into quality deliverables.

Designity is your on-demand, virtual creative team with a designated creative director to manage projects and guarantee 5-star quality. A diverse network of vetted, US-based creatives are in their hands to collaborate with and support you in 80+ areas of expertise like website & app design, logo & branding, video production, digital advertising, and more. 500+ brands including Audible, Calendly, Kung Fu Tea, Fiserv, Big Brother Big Sister, and more trust Designity to revolutionize their creative department.

PalmAgent is a rapidly growing Texas-based Real Estate software company that develops mobile apps for Real Estate professionals nationwide. With our fast-growing user base, we're constantly working on exciting new projects as well as new features to meet the demand of our clients and keep the platform up to industry standards.• Increased 50%+ social media engagement by launching monthly marketing campaigns.• Received recognition from top management for increasing content sharing by 505%.• Increased workplace productivity by promoting a collaborative environment between creative departments.• Improved brand online presence and drove corporate sales revenue stream by creating and launching innovative marketing campaigns.• Ensured completion of projects within agreed timelines and budgetary constraints by resolving problems in initial phase.

• Increased traffic and engaged targeted audiences by creating compelling social media content and posting on Petco’s social media platforms.• Designed and created engagement templates to be used throughout Petco’s social media platforms.• Developed and delivered appealing marketing material to be used throughout year on Petco’s social media channels

Created compelling and highly engaging digital sales marketing content for various product lines, including digital ads, web banners, rich media, email marketing campaigns, user interface design, social media assets, and custom editorial campaigns. Explained editorial packages, video sponsorships, and data sets by designing sales presentations. Designed and built ad creative for media network clients.Key Contributions:• Elevated brand identity and increased online presence by designing media kit for sales and marketing teams.• Curated advertising content to comply with ever-changing digital trends.

Adhered to established brand parameters and guidelines while implementing digital media design initiatives. Created customized signage for the annual BlogPaws Social Media Conference.Key Contributions:• Curated digital content for all owned and operated sites of Pet360, including petMD.com, Pet360.com, ZooToo.com, AllPaws.com, and BlogPaws.com.• Established and implemented design strategies for enhancing digital experience and improving advertising efforts while maintaining consistent coordination with internal and external creative teams.(acquired by PetSmart in 2014)

Created digital assets for websites, Facebook pages, blogs, and social media outlets. Designed digital advertising collateral and promotional materials.Key Contributions:• Enhanced end-user experience by designing prototypes and user interfaces for website and mobile applications.• Improved visitors’ engagement while producing custom co-branded visual content for advertisers.(acquired by Pet360 Media in 2012)

Established plans for all 944 events in Miami market while maintaining consistent coordination with Miami and corporate events team. Strategically positioned as primary contact for all vendors.Key Contributions:• Designed all artwork, including invitations, web banners, flyers, e-vites, and social media promotions.• Conducted interviews to recruit and hire nightlife photographers and videographers.• Organized social networking outreach and launched digital and print ad campaigns to promote business.

• Website content management • Maintained and updated email database • Designed print and digital promotional materials• General graphic design support• Web design maintenance tasks