Susan Panella Email & Phone Number

Irvine, California

SKILLS• Effective communication and interpersonal skills• Multi-task• Detail-oriented• Efficient mise en place• Strong organization skills• Effective hands-on production in baking and pastry techniques• Efficient food safety practicesPROFESSIONAL EXPERIENCE• Prepare over 250 covers made-from-scratch pastries• Production on cakes layers and cupcakes; cookies, tarts, pizza dough; creams, fillings, frostings; syrups• Build and finish cakes, tarts, cupcakes• Set-up pastry case and prepare cookie bake• Prepare daily production list and pastry product order• Fill special orders for our customers• Oversee pastry lead duties• Practice sanitation and food safetyAWARDS AND CERTIFICATIONPremio De Oro Award Recipient, El Pollo Loco, Inc.• Recognized for going above and beyond required job accountabilitiesServSafe® certified, March 25, 2012

3601 W Sunflower Avenue, Santa Ana, Ca 92704

I am currently a student at The Art Institute of California, Orange County completing my Associates of Science degree in Baking and Pastry. Graduated in September of 2013.

Corona, California

Prepared, cooked and served hot meals to homeless individuals and families.

Orange County, California Area

•Effectively managed Executive’s calendar and scheduled appointments. •Scheduled meetings and arranged conference room set up in timely manner to allow for last minute requests. •Coordinated and planned offsite executive meetings and events. Interacted with hotels to confirm details were accurate and concise for a successful meeting. •Organized details of travel arrangements and itineraries.•Prepared presentations for executive-level meetings.•Liaison between the department and agency partners to ensure consistent and proper day-to-day communication flow.•Managed redesign of product gift vouchers. Worked with vendor to ensure flawless results. •Assembled and packaged Point of Purchase (POP) merchandise to restaurants. Proofread POP copy. Processed invoices in the absence of the budget coordinator.•Utilized discretion and judgment to incoming calls and respond to internal requests in a timely manner. •Handled confidential and sensitive information discreetly.•Provided executive support to the Chief Executive Officer, and secondary support to the Chief Financial Officer in secretary’s absence in areas of calendar management and document preparation.

Costa Mesa, Ca

Seeking an opportunity to gain experience in the field as an event coordinator. Interests in special events: galas, conferences, fund raising, conventions, trade shows, hotel events.Ten years’ experience in event coordinating in a fast-paced corporate environment. Self-motivated, eager to learn, resourceful and flexible. Detail-oriented with excellent time management skills. Perform well in individual or team environment. Effective people skills. Planned and coordinated following events:•Numerous press interviews with senior-level management. •Media campaign events.•Company milestone events.•Over 100 in-restaurant photo shoots to promote new products, restaurants in new markets, new restaurant design and the franchise community. •Over 50 on-air product segments with TV stations. Interacted with TV stations and restaurant management to confirm details were accurate and concise. Prepared product and set-up the food display table. •Over 200 Healthy Dining events in LA, OC and San Diego. Served healthful menu offerings to over 15,000 health gatekeepers. Executed on-site preparations: table set up, banners, decorations. Handed out brochures and coupons.•New Product Kick-Off Luncheons for internal employees. Arranged and set-up food, decorated conference room to fit the theme of each new product. Events heighten brand awareness in the communities, maximized added value opportunities in new and existing markets for exposure and mentions in trade publications: Nations’ Restaurant News, OC Business Journal, QSR and Chain Leader.•Prepared over 5,000 press kits to media to promote new products, restaurant openings, advertising campaigns. •Utilized discretion and judgment to incoming media calls and responded to requests in a timely manner. •Created target media lists. Maintained current target media lists.• Managed the budget. Processed invoices. Provided quarterly budget updates to VP.

Irvine, Ca

•Prepared advanced communication to restaurant management on upcoming promotions. •Managed and maintained the restaurant menu boards. Worked with supplier to produce new menu slats, perform run checksand to place existing menu slat orders. Assembled menu slats for shipment to restaurants.•Managed restaurant field orders relating to Point of Purchase (POP) merchandise.•Coordinated and planned offsite executive meetings and events.•Organized details of travel arrangements and itineraries.

Associate'S Degree, Baking And Pastry Arts/Baker/Pastry Chef

Associates In Arts Degree, Business