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@cisco.com
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4 phones found area 415, 919, and 888
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Susan Parrish is listed as Webex Technical Enablement Trainer at Cisco, based in Four Oaks, North Carolina, United States. AeroLeads shows a work email signal at cisco.com, phone signal with area code 415, 919, 888, and a matched LinkedIn profile for Susan Parrish.
Susan Parrish previously worked as Webex Technical Enablement Specialist at Cisco and Customer Success Manager, Collaboration - Commercial Americas at Cisco. Susan Parrish holds Master’S Degree, Adult Education from East Carolina University.
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AeroLeads found 1 current-domain work email signal for Susan Parrish. Compare company email patterns before reaching out.
Training professional with a strong background in customer facing, account management roles. I merge my years of experience in software and technology customer facing roles, with my knowledge of adult education to bring a relevant perspective to adult learners in the tech industry. Professional Tools: Salesforce CRM, Gainsight, Confluence, Zendesk, Asana, GSuite, Microsoft Office Suite, Process Street, Camtasia, UserVoice, Cirrus Insight, TotangoProfessional Skills: TrainingTraining Content CreationTraining Program DevelopmentClient Relationship Building Product Consultation Best Practices & Policies Project Management Implementation PresentationStrong Written Communication SkillsAPI and SSO basic knowledgeHTML basic skillsFamiliarity with database structureWork History: Project Management & Coordination Strategic Client Account Management Program PlanningImplementation, & OptimizationTraining Development and DeliveryTechnical WritingContent Creation
Listed skills include Process Development, Process Improvement, Customer Service, Customer Satisfaction, and 14 others.
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San Jose, CA, US
Technical trainer for Webex Collaboration solutions such as Webex Calling and the Webex Suite. Design, create, update, and deliver coursesCreated and implemented the team's first fully asynchronous courseCreated and delivered a live Webex Calling Customer Administration 3-day courseLed the team in redesigning the Webex Calling Partner course
San Jose, CA, US
Act as trusted advisor for mid-market Cisco Webex accounts to ensure customer retention and adoption through creating and leading customer adoption programs, monitoring usage, and maintaining relationships. Work directly with sales to ensure account growth and renewals.
Raleigh, NC, US
Developed a newly created role to begin Product Enablement process within UserVoice.Created and delivered content for training sales and success teams on new product releases.Created content for product adoption campaigns.Worked with the product team on go-to-market planning.
Raleigh, NC, US
As an original member of UserVoice's Customer Success team, I have worked to create processes and best practices from the ground up. -Trusted advisor to accounts totaling approximately $2 million ARR-Onboard & train new customers-Create training content for customers and new hires-Customer advocate with product and engineering teams to help drive the.
Raleigh, NC, US
Established KnowledgeTree's Customer Success Department through development of success initiatives and processesTrusted advisor relationship for book of approximately 25 accountsLed the on-boarding process for new customers.Created and conducted training for end users and trainers.Assisted customers with identifying and defining use cases for.
Raleigh, North Carolina, US
Trusted customer advisor and account manager for $750K ARR.Managed deployment process for new clients, including configuration of customized CRM and other technology driven sales solutions.Configured client's database to their specifications. Provided software training on CRM and various other touchscreen sales tools. Offered technical support on issues as.
Boston, Massachusetts, US
Within the Managed Services team, worked with data infrastructure and Cisco networking infrastructure, security, wireless, and collaboration technologies customers.Responsible for the ownership and management of all delivery activities necessary to achieve support and services to customer satisfaction (internal or external) ensuring that the agreed time.
Quick answers generated from the profile data available on this page.
Susan Parrish works for Cisco.
Susan Parrish is listed as Webex Technical Enablement Trainer at Cisco.
AeroLeads has found 1 work email signal at @cisco.com for Susan Parrish at Cisco.
AeroLeads has found 4 phone signal(s) with area code 415, 919, 888 for Susan Parrish at Cisco.
Susan Parrish is based in Four Oaks, North Carolina, United States while working with Cisco.
Susan Parrish has worked for Cisco, Uservoice, Knowledgetree Inc., Brightdoor Systems, Inc., and Nwn Corporation.
You can use AeroLeads to view verified contact signals for Susan Parrish at Cisco, including work email, phone, and LinkedIn data when available.
Susan Parrish holds Master’S Degree, Adult Education from East Carolina University.
Susan Parrish is listed with skills including Process Development, Process Improvement, Customer Service, Customer Satisfaction, Technical Training, Software Training, Software Documentation, and Hands On Training.
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