Cfo & Coo
CurrentI lead Gem's Customer Success & Support, Finance, BizOps, RevOps, and Legal functions.
Aug 2023 - Present
AeroLeads people directory · profile
Susan Phan Email & Phone Number
Chief Operating Officer at Gem
at
Gem
1 work email found
@gem.com
2 phones found area 415 and 310
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Operating Officer at Gem
Location
San Francisco Bay Area, United States
Who is Susan Phan? Overview
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Quick answer
Susan Phan is listed as Chief Operating Officer at Gem at Gem, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at gem.com, phone signal with area code 415, 310, and a matched LinkedIn profile for Susan Phan.
Susan Phan previously worked as CFO & COO at Gem and Chief Financial Officer at Gem. Susan Phan holds B.A. (Cum Laude), Economics, Environmental Science from Columbia University.
Company email context
Email format at Gem
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{first}@gem.com
86% confidence
AeroLeads found 1 current-domain work email signal for Susan Phan. Compare company email patterns before reaching out.
Profile bio
About Susan Phan
Susan Phan is a Chief Operating Officer at Gem at Gem. She possess expertise in investment banking, data analysis, valuation, capital iq, corporate finance and 15 more skills.
Listed skills include Investment Banking, Data Analysis, Valuation, Capital Iq, and 16 others.
Current workplace
Susan Phan's current company
Company context helps verify the profile and gives searchers a useful next step.
7 roles
Susan Phan work experience
A career timeline built from the work history available for this profile.
Chief Financial Officer
I lead teams that are responsible for finance, accounting, revenue ops, bizops, and IT/real estate.
Sep 2021 - Jul 2023
Vp Finance & Business Operations
- Built out Gem's finance/operations functions and managed legal/compliance- Hired Controller, Sr Director of Strategic Finance, Director of BizOps, Director of Revenue Ops, and helped hire General Counsel- Quarterbacked $37M Series B and $100M Series C
Jun 2019 - Sep 2021
Head Of Strategic Finance
Director-level role managing team of four- Corporate finance: Forecasting impact of new products and initiatives, capital planning, guidance setting, earnings calls prep, board materials prep- Strategy: Long range planning, operational targets setting, pricing & bundling, customer segmentation & targeting, unit economics & customer lifetime value, cost reduction - IPO: S-1 drafting, valuation, structuring, key metrics selection, roadshow presentation & roadshow messaging prep
Apr 2017 - May 2019
Principal
Feb 2016 - Mar 2017
Associate
Apr 2015 - Jan 2016
Investment Banking Analyst
M&A, valuation, fairness opinions, strategic advisory, capital structure, capital allocation, shareholder activism defense Selected transactions include: - Cisco's $2.7 billion acquisition of Sourcefire - Cognizant's $2.7 billion acquisition of TriZetto
Jul 2012 - Mar 2015
1 education record
Susan Phan education
-
Columbia University
FAQ
Frequently asked questions about Susan Phan
Quick answers generated from the profile data available on this page.
What company does Susan Phan work for?
Susan Phan works for Gem.
What is Susan Phan's role at Gem?
Susan Phan is listed as Chief Operating Officer at Gem at Gem.
What is Susan Phan's email address?
AeroLeads has found 1 work email signal at @gem.com for Susan Phan at Gem.
What is Susan Phan's phone number?
AeroLeads has found 2 phone signal(s) with area code 415, 310 for Susan Phan at Gem.
Where is Susan Phan based?
Susan Phan is based in San Francisco Bay Area, United States while working with Gem.
What companies has Susan Phan worked for?
Susan Phan has worked for Gem, Dropbox, and Centerview Partners.
How can I contact Susan Phan?
You can use AeroLeads to view verified contact signals for Susan Phan at Gem, including work email, phone, and LinkedIn data when available.
What schools did Susan Phan attend?
Susan Phan holds B.A. (Cum Laude), Economics, Environmental Science from Columbia University.
What skills is Susan Phan known for?
Susan Phan is listed with skills including Investment Banking, Data Analysis, Valuation, Capital Iq, Corporate Finance, Financial Modeling, Bloomberg, and Bloomberg Terminal.
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