Susan Poust, Pmp, Msit Email & Phone Number

Sioux Falls, SD

South Dakota, United States

Sioux Falls, South Dakota Area

Sioux Falls, South Dakota Area

Remote

Please see resume

Sioux Falls, South Dakota Area

Sioux Falls, South Dakota Area

Sioux Falls, South Dakota Area

Sioux Falls, South Dakota Area

Sioux Falls, South Dakota Area

Sioxu Falls, SD

The Software Development Project Manager will lead projects under the supervision of the Project Management Office (PMO) Director and be accountable for the Project Management Triple Constraints. The position requires significant business experience, best practice know-how, leadership qualities and planning and organizational skills. The Project Manager.

Callidus Business Consulting strives to help companies make money, save money, or both. We are an all encompassing business consulting firm that specializes in website design, social media, text marketing, network support, business analysis, marketing/sales plans, and new business start up.

• Co-owner of upscale cooperative direct mailer.
• Use gorgeous, glossy, full color postcards to attract attention, generate high response rates and maintain a positive image for each client.
• Design each RSVP mailing to bring some of the highest quality services and products available.

• Co-owner of upscale cooperative direct mailer.
• Use gorgeous, glossy, full color postcards to attract attention, generate high response rates and maintain a positive image for each client.
• Design each RSVP mailing to bring some of the highest quality services and products available.

Vision: To increase your company's profitability by improving process flows, validating resources, and verifying technologies.

• Co-owner of upscale cooperative direct mailer.
• Use gorgeous, glossy, full color postcards to attract attention, generate high response rates and maintain a positive image for each client.
• Design each RSVP mailing to bring some of the highest quality services and products available.

• Created new department that specializes in document management and managed services (backup/recovery, network monitoring, network support, and data storage).
• Created and maintained budget and projections for growth.
• Provided strategic visioning for enhancing technology services.
• Responsible for overseeing technology team and platform.
• Worked with appropriate vendors to ensure compliance on all technologies.
• Ensured confidentiality and reliability of corporate data for the company and customers.

• Provided guidance and supervision to Project/Quality Team (Project Managers, Test Leads, Software Configuration Manager, and Technical Writers).
• Recruited, developed, and maintained qualified personnel, including providing training to ensure skills are available to perform work assignments.
• Provided on-going Performance Management for assigned staff by establishing expectations, monitoring staff progress and development, and evaluating performance, including application of Company policies, organizational.
• Managed resource requests to meet project managers’ resource needs.
• Coached staff in project management, quality assurance and testing processes to improve overall customer satisfaction and continuous improvement in our delivery of product.
• Oversaw and actively participated in the project definition and development processes which included: developing project statements of work that define the scope, risk, technical approach, project deliverables.

• Engaged as a Project manager for a telecommunications company to help define and deliver a customer contact management system. This project required an analysis of all systems and processes and recommendations on.
• Engaged as a Project manager for a provider of hardware and management software for the hospitality industry to develop an interface between an existing Clarify CRM system and an Oracle ERP system. This interface.
• Engaged as a Project Manager for an international software engineering company, lead a two-step upgrade to from Clarify 7SR4 to 10.1 supporting over 1500 users. Was responsible for ensuring project met fixed time/fixed.
• Engaged as a Lead Consultant for a provider of hardware and management software for the hospitality industry to perform an evaluation of their existing interfaces and to make recommendations for data and process.
• Engaged as a Team Lead Consultant for a major Health Services Corporation to perform a business process assessment. Analyzed key processes at an operational level and mapped current business requirements to CRM tool.

• Responsible for managing five project enhancement releases consisting of eight customizations per release to A CRM application.
• Assisted in process mapping the current state of the sales and contracts administration processes and making suggestions for improvements.
• Performed applications systems analysis, programming and project management activities and personnel for a major IS corporate system.
• Managed a staff of developers and a project manager.
• Conducted feasibility studies, time and cost estimates and the establishment and implementation of new or revised application systems and programs.
• Assigned personnel to projects and directed their activities, reviewed and evaluated their work and conducted performance reviews.

Diploma

Ms, Information Technology