Susan Sparks Email & Phone Number

Rhode Island, United States

San Jose, California, Us

San Jose, California, Us

Indianapolis, In, Us

Chesterfield, Mo, Us

Conducted business process review sessions, gathering and documenting requirements from customers. Designed and implemented solutions by mapping the business processes to FinancialForce and Salesforce features, including FinancialForce Accounting, Revenue Recognition, Service Cloud and Sales Cloud. Preparation of process documentation, technical documentation and functional design documents, leveraging best practices and Application Exchange solutions. Conducted user trainings and supported user acceptance testing to get the project to completion.Assisted in Pre-Sales activities including RFP responses, solution design and effort estimations.

San Francisco, California, Us

Started and Co-Lead the Providence Salesforce User Group

Asheville, Nc, Us

Evaluated cloud based accounting solutions for functionality related to non profits and integration to Salesforce, specifically the Non-Profit Starter Pack. Selected and setup partnerships with Intacct and FinancialForce.Trained Sales Executives on how to sell financial applications. Conducted Pre-Sales activities including RFP responses, solution design and effort estimations. Led product demonstrations and compiled recommendations and statements of work.Completed the steps necessary to become Intacct Certified Implementation Specialist

San Jose, California, Us

Conducted business process review sessions, gathering and documenting requirements from customers. Designed and implemented solutions by mapping the business processes to FinancialForce and Salesforce features, including FinancialForce Accounting, Supply Chain Management, Professional Services Automation, Revenue Recognition, Service Cloud and Sales Cloud. Planned and lead projects using both Waterfall and Agile Methodologies. Managed scope and client expectations, engaging additional resources when needed, including custom development teams.Preparation of process documentation, technical documentation and functional design documents, leveraging best practices and Application Exchange solutions. Conducted user trainings and supported user acceptance testing to get the project to completion.Assisted in Pre-Sales activities including RFP responses, solution design and effort estimations.

Irvine, California, Us

Documented current processes, procedures and system settings in preparation for annual audits, expansion to foreign subsidiaries and potential system upgradesSupported all ERP systems including Microsoft Dynamics GP, Altec DocLink, Concur Expenses, Paramount Workplace and Infor MPC and the integration between these and the custom Sales Order Processing System Developing a report and process to convert salesperson commissions from unit based system to a contribution based model

Tampa, Fl, Us

Collaborating with project team to develop project schedules and efficiently allocate resourcesTraining clients, testing software modifications, providing client support and consultation, and implementing Microsoft Dynamics GP software at client sitesCreating Best Practice for setting up security in Microsoft Dynamics GP version 10 Utilizing extensive knowledge of product functionalities and requirements to develop flexible, innovative solutions for business information systems that allowed clients to accomplish their business goalsPreparing client-specific procedures, documentation and training Providing structured classroom training for groups up to 30 individuals and personal hands-on training as needed for clients Using interpersonal skills to enhance existing client relationships and providing services from needs assessment and proposal development to training and ongoing technical support Managing multiple projects in multiple companies simultaneously

East Falmouth, Ma, Us

Managing CRM installation, creating custom entity and integration to Great Plains, modifying default entities, and creating custom reportsAdministrating and supporting day to day operation of Financial Applications including Microsoft Dynamics Great Plains, FRx and related 3rd party applications across multiple platformsStreamlining and automating accounting functions to leverage the capabilities on the Great Plains implementation. Creating and documenting policies and procedures to support the accouting functionsCreating and documenting policies and procedures to support existing functionality and to prepare for manufacturing implementation

Planning and performing upgrades, including SQL and system upgrades, go-live coaching and new features training. Upgrade of reports and form modifications, Crystal Reports and FRXPlanning and performing data migrations from existing accounting systems into Microsoft Dynamics GP and Small Business Manager using integration manager, import manager and Microsoft SQL data transformation servicesDemonstrations of software capabilities, providing gap analysis and researching solutions to meet business requirements. Creating ongoing Integrations with VBA scripting to automate recurring entries and tasks. Creating reports using Great Plains report writer, Crystal Reports, SQL Reporting Services and FRX Financial Reporting

Toronto, Ontario, Ca

Installing Microsoft Dynamics GP, Small Business Manager, custom applications and third party products on Microsoft SQL Server, Pervasive SQL and MSDETroubleshooting and resolving technical support escalationsAdministrating Microsoft SQL servers including backups, maintenance tasks and users. Creating SQL views, tables and stored procedures as needed for reporting and ongoing integrations

Supporting and training client personnel including basic accounting theory. Responsible for selection, installation, training and maintenance of firm billing software including customization of invoices with Crystal Reports softwarePreparing state and federal income tax returns for individuals, partnerships, trusts, corporations and not for profit corporationsInstalling and implementing Quickbooks and One-Write Plus software.

Planned and conducted audits, reviews and compilations, assigned detailed work to audit staffProvided tax planning and compliance services in the areas of business acquisitions, reorganizations, and sale transactions, including multi-state filing responsibilities

Ms, Accounting

Bs, Administration

Education record