Susan Renner Email & Phone Number

Newark, Nj, Us

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Troy, Mi, Us

(Acquired by Rockwell Automation, Inc., August 2021)Drawing on my 7+ years of progressive Workday experience and 20 years of hands-on global HR experience in HRIS, Benefits, Compensation and Learning Management, I provide successful technical support and enhancements of Workday HCM and Finance modules by collaborating, analyzing and evaluating business needs.

Hanover, Maryland, Us

Collaborates with internal customers to streamline processes, deploy new functionality and enhance the user experience by optimizing, troubleshooting, configuring, testing, and implementing Workday and other HR applications.

Hanover, Maryland, Us

Perform analysis, research and auditing activities that support the development, implementation, and administration of global compensation and benefits programs and policies. Also act as lead Workday user for benefits programs to maintain system efficiency and provide ad hoc reports.

Towson, Maryland, Us

Responsible for maintaining the HRIS by ensuring data integrity and confidentiality and providing data analysis, reports, analytics and dashboards to senior-level and executive staff; participating in salary surveys and analysis of compensation market studies; system administrator for Learning Management System/LMS (HealthStream) and performance management tools (SuccessFactors); developing/improving HR processes from applicant tracking to payroll including creation of documentation, training and forms; troubleshooting HRIS issues; and maintaining department page of company intranet.During UMMS acquisition of SJMC (December 2012), was project manager for the transition to new LMS instance, implemented new HR processes for efficient and timely data entry into HRIS/payroll systems, assisted with roll-out of new HRIS platform and served as point of contact for employee and manager questions related to the transition.

Brainerd, Mn, Us

• Transitioned the decentralized benefits administration function to the corporate office, established best practices for a corporate benefits department and identified areas for process improvement. • Administered all benefit programs by maintaining eligibility, processing vendor billing, serving as the benefits point of contact for employees at all levels, educating HR on benefits programs and processes, identifying resolutions to issues, maintaining personnel information in HRIS and participating in special HR projects by gathering data and analyzing results.• Successfully moved all benefits-related billing to the corporate office and in doing so, audited all plans resulting in a credit of over $150,000 in claims and admin fees as well as created all reports and standard operating procedures for billing processes.

Towson, Maryland, Us

• Benefits duties included supervising benefits administration and project management – from initial concept to execution – of all major projects including Annual Enrollment and implementation of new HRIS system (ADP Enterprise v5). Also responsible for analyzing plan design, rate contributions, and vendor performance, creating/editing all internal communication materials (i.e. all forms, confirmation statements, booklets, SPDs, letters/memos, flyers, employee surveys, etc.), reviewing/negotiating contracts, overseeing all benefit change processing, tracking benefit payments for employees on LOA/FMLA, and ad hoc reporting for estimates, analysis, and auditing.• Compensation responsibilities included salary administration, evaluating, grading, and analyzing job descriptions/ positions with regard to internal equity, market pricing, and organizational structure, managing process flow to record all new and existing variable pay programs, providing Compensation team with requested ad hoc reporting and performing various audits to maintain data integrity.• Supervisor to Benefits Administrative Assistant for four years.• Recipient of “Into the Future” President’s Award for contributions made towards the implementation of upgraded HRMS system (3Q 2009).• Chosen by Director of Finance to be a member of a select team responsible for developing reports in ADP Reporting for internal clients.• Designated “Wellness Committee Chairperson” by Director of Finance and charged with establishing a company-wide Wellness Program.

Towson, Maryland, Us

• Supervised benefits administration duties, managed Annual Enrollment process, updated HRIS with new benefit options/elections/rates, answered benefits questions from field HR Representatives, served as a representative for the Benefits team in the implementation of the SAP platform, and various projects as assigned.• Responsibilities for Compensation team included analysis of all variable pay programs from field HR, all reporting and auditing of employee data to provide accurate information for mass upload to HRIS of annual business performance adjustment (in lieu of merit increases or COLAs), providing Compensation team with ad hoc reporting, and various projects as assigned.• Promoted within first year of employment to address analysis and reporting functions for the Compensation and Benefits teams.• Nominated by Director, Compensation & Benefits for President’s Award for demonstrating “Excellence in Service” (4Q 2006).• In April 2006, redesigned, gained executive-level buy-in, and implemented an improved company-wide tuition reimbursement policy that increased the benefit for full-time employees and introduced the benefit to part-time employees.

Towson, Maryland, Us

• Performed benefits administration duties including processing all benefit changes, providing customer service to all levels of employees, handling escalated claim issues, and various projects as assigned.• Was an integral member of benefits-related projects that included Annual Benefits Enrollment, creation and mailing of annual confirmation statements, and outsourcing of COBRA administration.