Susan Ross

Susan Ross Email and Phone Number

Talent Acquisition Leader, Global Recruiting Expert @ Southern Consulting Company
About Susan Ross

As the Head of Talent Acquisition for Global Field Operations, I lead a global team of recruiters for Field Operations, including AMER, EMEA, and APAC. With over 17 years of diversified recruiting experience in mid-sized, agency, and pre-IPO high tech companies, I have a proven track record of successfully staffing all levels of sales, technical, and business disciplines. I am also a certified analyst in the Predictive Index, a tool that helps me assess the fit and potential of candidates and employees.My expertise is in driving the staffing and recruiting process, hiring the best staffing teams, and building close working relationships with the hiring management. I am passionate about finding and attracting top talent for the companies in the SaaS space. Some of my recent accomplishments include a 250% QOQ increase in the number of hires for Q1FY22, a 67% increase in recruiter capacity in 6 months, and a 162% increase in female starts for 1H through DE&I initiatives. I am motivated by the challenge and opportunity to grow a companies global presence and impact with a diverse and talented workforce.

Susan Ross's Current Company Details
Southern Consulting Company

Southern Consulting Company

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Talent Acquisition Leader, Global Recruiting Expert
Susan Ross Work Experience Details
  • Southern Consulting Company
    Principal Recruiter
    Southern Consulting Company Apr 2024 - Present
    Milton, Ga, Us
    Recruiting for Enterprise AE, Strategic AE, VP of Sales, and other GTM roles at Alight. https://southernconsultingcompany.com/
  • Elastic
    Head Of Talent Acquisition For Global Field Operations
    Elastic Jan 2021 - Mar 2024
    San Francisco, California, Us
    Lead the 19–28-person global team of recruiters for Field Operations, including AMER, EMEA, and APAC. Managed full-cycle recruitment processes for senior executive roles, demonstrating strong ability in direct sourcing, candidate assessment, and stakeholder engagement to fill critical positions efficiently and effectively.Accomplishments include:250% QOQ increase in the number of hires for Q1FY22Exceeded AE Headcount Target for end of year67% increase in recruiter capacity in 6 months93% NPS client and candidate Established Recruiter Recognition ProgramEstablished New Employee Referral Program with 43% increase QOQ of referralsIncreased DE&I hiring with events through Power to Fly, including 162% increase in female starts for 1HImplemented Handshake for early talent hiring*Club Trip FY22, Cabo
  • New Relic, Inc.
    Senior Director For Gtm Recruiting, Noam, Emea, And Apac
    New Relic, Inc. Aug 2019 - Jan 2021
    San Francisco, Ca, Us
    New Relic is the industry’s largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world’s best software and DevOps teams rely on New Relic to move faster, make better decisions, and create best-in-class digital experiences. If you run software, you need to run New Relic.Learn why more than 50% of the Fortune 100 trust New Relic at www.newrelic.com.30% diversity hires for GTM globally for FY2080% NPS for GTM globally for Q4 FY20 *highest NPS for all divisions for the year100% TA capacity for FY2061 days time to fill for FY20 2% agency use for FY2011% offer declines of goal of <15%Record-breaking AE hiring quarter Q4FY20Other accomplishments include: Implementation of Friends Of New RelicNew Relic program, Job Seeker Resource Guide for candidates, Global PI Implementation Global 360 Skill Survey Implementation, 3 Global Power to Fly Diversity Events in San Franciso, London and Syndey
  • Docusign
    Senior Director Of Sales Recruiting - Noam And Apac
    Docusign Jan 2015 - Aug 2019
    San Francisco, Ca, Us
    It may not be obvious from the outside that DocuSign® is amazing. As you dig in a bit you see that it’s growing like a weed, has the potential to reach every person as a target customer, and does so much more than meets the eye. Better yet, it’s filled with smart folks who work collaboratively and efficiently to ship product, hit sales targets and capture market-share. It’s a rare business like Uber, eBay/PayPal in the early years, and ours that has both sides of a transaction grateful and happy for their experience. DocuSign® is the Electronic Transaction & Signature Management leader and global standard for signing anything, anytime, anywhere, on any device. “DocuSign” is well on its way to becoming a verb and a household name.Manager of the WWO 20 person recruiting team from Seattle to Japan responsible for roles such as: Executive Sales Leadership, Enterprise and Corporate Sales AE roles, Professional Services, Customer Success, Customer Support, Sales Engineering, and Sales Operations. Successfully led executive searches for C-level and VP positions, leveraging extensive networks and industry insights to identify and recruit top-tier candidates without reliance on external agencies.100% of Headcount target consistently YOY 2018, 2017, 2016, and 20150% Agency use in NOAM
  • Sap Successfactors
    Vice President Of Recruiting -Noam And Laca
    Sap Successfactors Aug 2008 - Jan 2015
    South San Francisco, California, Us
    Manage a global team of 38 recruiters/sourcers/coordinators responsible for hiring our global sales team specific focus on SAP CLOUD. Promoted from Recruiting Manager to Director to Senior Director to Vice President in 6 years.
  • Salesforce
    Recruiting Manager- Sales
    Salesforce Dec 2004 - Aug 2008
    San Francisco, California, Us
    Manage a team of recruiters responsible for hiring Enterprise and Corporate Account Executives on a National basis managing a full requisition load myself. Promoted from Recruiter to Recruiting Manager. Top Recruiter WW with 2 trips to Club for outstanding performance.
  • Aspect Software
    Senior Recruiting Manager
    Aspect Software Aug 1999 - Nov 2004
    Boulder, Colorado, Us
    Senior Recruiter for sales executives promoted to manage the team of recruiters for the Southeast.

Susan Ross Skills

Recruiting Human Resources Team Management Internet Recruiting Applicant Tracking Systems Technical Recruiting Talent Acquisition Benefits Negotiation Executive Search Rpo Saas College Recruiting Onboarding Sourcing Talent Management Screening Public Outreach Temporary Placement Account Management Interviews Personnel Management Salesforce.com Deferred Compensation Contract Recruitment Screening Resumes Hris Employee Benefits Staffing Services Workforce Planning Professional Services Cold Calling Employer Branding Crm Start Ups Sales Management Peoplesoft Networking Selling Taleo Global Hcm Global Talent Acquisition Coaching Cloud Computing Team Leadership Program Management Staff Augmentation Consulting Search Hiring

Susan Ross Education Details

  • Auburn University
    Auburn University
    Pre Law
  • Georgia State University
    Georgia State University
    General
  • The Lovett School
    The Lovett School
    College/University Preparatory And Advanced High School/Secondary Diploma Program

Frequently Asked Questions about Susan Ross

What company does Susan Ross work for?

Susan Ross works for Southern Consulting Company

What is Susan Ross's role at the current company?

Susan Ross's current role is Talent Acquisition Leader, Global Recruiting Expert.

What is Susan Ross's email address?

Susan Ross's email address is sr****@****ors.com

What is Susan Ross's direct phone number?

Susan Ross's direct phone number is +120621*****

What schools did Susan Ross attend?

Susan Ross attended Auburn University, Georgia State University, The Lovett School.

What are some of Susan Ross's interests?

Susan Ross has interest in Animal Welfare, Children, Disaster And Humanitarian Relief.

What skills is Susan Ross known for?

Susan Ross has skills like Recruiting, Human Resources, Team Management, Internet Recruiting, Applicant Tracking Systems, Technical Recruiting, Talent Acquisition, Benefits Negotiation, Executive Search, Rpo, Saas, College Recruiting.

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