Susan Schaff Email & Phone Number

Waukesha, Wisconsin, United States

Milwaukee, Wisconsin

Waukesha, Wisconsin

Waukesha, Wisconsin

Greater Milwaukee Area

Oversee and coordinated financial activitiesEstablished company financial processes and policies Set controls and monitored expenses in Quickbooks against budget to mitigate risk and increase profitabilityStandardized and maintained a system of accounting records and techniquesComplied with federal and state tax and reporting regulationsAccounts Receivable and Accounts PayablesHuman Resources Duties - Managed all employee records, maintained inventory, personnel, supplies and machine records PayrollBank Reconciliation, Deposits and ReportingBudget Projection Month-end Closing Data Analytics

Waukesha Wi

Provided all training, development, mentoringManaged International Accounts Receivable portfolio consisting of 100+ active accounts monthly, in excess of $400M per yearReviewed creditworthiness for new/existing customers; establish/maintain credit limits by researching financial data, financial statement analysis, country risk analysis, credit reports, credit insurance. Maintained Master Data with current credit limits, payment terms and monitoring credit exposuresManaged project accounts consisting of various progress payments/retentionsManaged credit insurance portfolio and reporting under 3 policies with values in excess of $10MM/monthly Negotiated payment plans for slow paying customers, or prepared for insurance claims or 3rd party collections if necessaryResolved customer deductions, account reconciliation, cash application, month end closing, extensive internal and external customer service/problem solving Reviewed and approve Export Documentary Letters of Credits in excess of $5MM/monthly for accuracy Knowledge and proficient in all countries; with a strong emphasis in Middle East, Africa and SE AsiaCreated Export Documentary Letters of Credits templates to avoid costly amendmentsProvided Export Documentary Letters of Credits Training to internal department/cross-departments, sales teams and company divisionsReviewed and approved StandBy Letters of Credits/Guarantees/Surety Bonds with values in excess of $1MM/monthly Reviewed blocked orders and customers on credit holdsReviewed Terms & Conditions/Purchase Orders for accuracy/acceptance during bid/quoting periodSupported company Divisions, International Sales, Accounting, Marketing, Logistics and Project DepartmentsBenchmarked continuous process improvements (LEAN) with internal department/cross-departments and company divisionsArranged Foreign Exchange hedges/payments as neededDeveloped credit and collections policies and procedures

Issued and examined Letters of Credit documents for accuracy and/or discrepancies. Assisted customers in technical questions and problem solving.

Customer service, export documentation; including Letters of Credit and Direct Collection Letters. Negotiating freight rates, quoting to customers, tracking and problem solving.

Customer service, export documentation; including Letters of Credits, Direct Collection Letters, arranging SGS Inspections, negotiating freight rates, quotes, tracking, problem solving, claims and accounting.

International Certified Credit Executive (Icce), International Credit

Certified International Credit Professional (Cicp), International Credit

Credit Business Associate (Cba), Accounting, Financial Statements, Credit Functions

Banking Principles

Hs Diploma, General Studies