Susan Schroeder Email & Phone Number

Norcross, Ga, Us

Norcorss, Ga

Organize and supervise all of the administrative activities that facilitate the smooth running of an office.Areas of expertise include:• performing interviews and make hiring recommendations• conducting background and reference checks• advance QuickBooks, AP/AR, Payroll and Benefits, running financial statements, closing out monthly financials•critical support and team member to Co-CEOs and Leadership Team with the ability to prioritize tasks•anticipate needs as well as prioritize and organize meetings and travel arrangements to include calendar management•prepare and submit CEO business expense reports on a timely basis•uses range of office software, including email, spreadsheets and databases•managing filing systems•social media management•developed and implemented new administrative systems, such as record management;•recording office expenditure and managing the budget;•organizing the office layout and maintaining office supplies and equipment maintenance•maintaining the condition of the office and arranging for necessary •organize Board of Advisors meetings on a quarterly basis•delegating work to staff and managing their workload and output•promoting staff development and training•implementing and promoting equality and diversity policy•writing reports for senior management and delivering presentations•responding to customer inquiries and complaints•reviewing and updating health and safety policies and ensuring they are observed•attending conferences and training•ability to demonstrate a high level of professionalism and discretion with confidential information•benefit plan administrator; facilitate and manage open enrollment

Serve as the point person for office manager duties including maintenance, mailing, shopping, supplies, equipment, bills, and errandsOrganize and schedule meetings and appointmentsCross-trained and in depth knowledge of HR and office policies Organize office operations and proceduresCoordinate with IT department on all office equipmentManage relationships with vendors, service providers, and property management, ensuring that all items are invoiced and paid on timeManage contract and price negotiations with office vendors, service providers and office leaseManage office G&A budget, ensure accurate and timely reportingProvide general support to visitors

Payroll and Benefits ManagerProcessed payroll and managed benefits using Automatic Data Processing payroll and benefit software/platform. Expanded knowledge for multi-state payroll processing, UI payments, state to state tax laws.Benefit plan administrator. Responsible for enrollments, terminations, benefit audits, assisting employees with claim resolution, reconciling benefit statements, COBRA, Annual Open Enrollment, annual benefit cost comparison and renewals.

Payroll and Benefits Processing, Expense Report ProcessingTradeshow ManagerSales and Marketing Assistant

Oversee all aspects of the administration of the agent’s business.Create & manage all systems for sellers, buyers, client database management, lead generation tracking, lead follow-up & all office administration.Maintain all agent financial systems, profit & loss statement, bill payment, budget(s), bank accounts, and business credit card(s).Coordinate the purchasing of any office equipment, marketing materials and any other business related supplies and materials.Create & update a business operations manual and all job descriptions/employment contracts for any future hires.Manage the recruiting, hiring, training and ongoing leadership of all future administrative hires.Hold agent(s) accountable for conducting all agreed upon lead generation activities.Ensure that all agent activities are limited to listing property, showing property, negotiating contracts & lead generation.Manage client database management program & system.Coordinate the preparation of all listings, to include coordinating and arranging Buyers Symposiums, graphics, signage and all other marketing materials.