Susan Serven

Susan Serven Email and Phone Number

Director of Development and Communications @ DarkSky
New York, NY, US
Susan Serven's Location
New York City Metropolitan Area, United States, United States
Susan Serven's Contact Details

Susan Serven personal email

About Susan Serven

Senior strategy, business development, fundraising, marketing, social media and corporate relations executive with diverse experience and proven leadership skills in business management, ideation, strategy, social media strategy and execution, digital media, marketing technology, digital communications, development, corporate partnerships, major gifts, grant stewardship, communications, publicity, and event and project management developed through an interdisciplinary career in tech start-ups, development, brand management, customer and donor marketing, publicity, promotions and strategy in both the corporate and nonprofit sectors.Specialties: Business development, finance, marketing, digital media, public relations, ideation, lead generation, UI/UX, corporate partnerships, marketing technology, operations, process management, fundraising, social media strategy, social media organic and paid campaigns, SEO, SEM, media relations, event and project management, publicity, community and cultural relationsSkills include: Google Analytics, Google Suite, Facebook Blueprint, Facebook Business Manager, Canva, Venngage, SocialStudio, Wordpress, Canva, Office365, Instagram for Business, Mailchimp, ConstantContact, Salesforce, eTapestry, Kindful, Classy

Susan Serven's Current Company Details
DarkSky

Darksky

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Director of Development and Communications
New York, NY, US
Susan Serven Work Experience Details
  • Darksky
    Director Of Development And Communications
    Darksky
    New York, Ny, Us
  • Darksky
    Chief Development And Marketing Officer
    Darksky Aug 2024 - Present
    Tucson, Arizona, Us
  • Darksky
    Director Of Development And Communications
    Darksky May 2023 - Aug 2024
    Tucson, Arizona, Us
  • A Greener World
    Director Of Engagement
    A Greener World Oct 2021 - May 2023
    Terrebonne, Oregon, Us
    Responsible for all development and fundraising activities as well as consumer-facing communications and social media for A Greener World, one of the most highly regarded food labels in North America for sustainability, animal welfare and pasture-based regenerative agriculture.Primary responsibilities include:• Create and execute annual Development plan and budget as well as Communications strategy and calendar• Work with Senior Executive team to broaden and manage corporate partnership and foundation outreach• Created all Consumer content including blog posts, e-blasts, media releases and social mediaKey Achievements:• Grew consumer list 25% Y/Y; increased social media engagement and growth 10-30% per platform• Created calendar and standardized processes for eblasts, blogs, press releases, social media, and donor acknowledgments• Led web site update to include donor options including stock gifts, planned giving, peer-to-peer and digital fundraising• Developed grant strategy and outreach plan to more than two dozen foundations• Led partnership outreach to corporations and organizations resulting in 4 new key partnerships in 2022
  • Voices Center For Resilience
    Director Of Development And Public Relations
    Voices Center For Resilience Sep 2019 - Sep 2021
    New Canaan, Connecticut, Us
    Responsible for all development and fundraising activities and events as well as public relations, marketing, and social media for VOICES, formerly Voices of September 11th, Inc.Primary responsibilities include:• Creating VOICES annual fundraising plan• Working with developers to build custom donor database tool• Developing campaign budgets, metrics, and benchmarks • Leading fundraising activities and special events• Overseeing the solicitation, cultivation, stewardship, and recognition of donors (including corporate partners and foundations)• Creating and managing content for digital and social media
  • Susan Serven / Strategy
    Digital Marketing And Development
    Susan Serven / Strategy Nov 2018 - Sep 2019
    Multiple marketing and development consulting engagements to:• Develop strategy for and manage onboarding of The Impact Vine, a digital crowdfunding platform for nonprofits, upon acquisition• Create plan and write content for digital materials to be used in promoting international education forum to be held in Tokyo, Japan, August 2019• Develop social media strategy, plan, calendar and editorial content plan across multiple social platforms for healthcare company in order to generate leads, grow engagement, and test platforms• Create event partnership plan for Spring 2019 Development department of nonprofit organization• Work with Development and Communications team to create initial Business Development plan focused on Earth Day 2019• Develop and execute new corporate sponsorship strategy to net $40K in new business supporters by Q1 2020
  • The Impact Vine
    Program Director And Founder
    The Impact Vine Aug 2016 - Aug 2019
    Created by nonprofits for nonprofits, The Impact Vine is an online crowdfunding platform, creating an experience of connecting people with nonprofits they can give to and engage with, to solve local problems. Responsibilities included working with the Board of Directors, Executive Director, web development team, volunteer working committee, corporate donors, founding funders, and nonprofit agencies to:• Develop strategy, implementation plan and budget for start-up crowdfunding site• Generate and execute digital marketing, social media, onboarding, corporate, and matching gifts plans: create optimized site content based on SEO best practices: key words, meta data, high ranking authority content, develop paid search build plans to align with program goals• Obtain two Connecticut trademarks• Create, launch, manage and write all content for new platform, including e-blasts, social media and partnership promotions• Develop e-commerce metrics and track analytics The Impact Vine was acquired by The (Connecticut Nonprofit) Alliance in January, 2019. www.TheImpactVine.org
  • Epm Channel
    Managing Director, Cmt
    Epm Channel Jan 2012 - Sep 2017
    Co-founded EPM Channel in 2012 to provide engaging information and media promotion programs, as well as benchmarking data and consulting services to those in the Enterprise Performance Management sector of the Finance industry. EPM Channel is an interactive business-to-business multi channel brand focused on the information needs of Senior Finance, FP&A, Strategy, Decision Support, Advanced Analytics, and Compensation executives.We understand the real-world challenges confronting organizations and provide the intelligence needed to stay current and to compete effectively. In addition to providing on-demand thought leadership and core strategies for improving enterprise performance management, we also offer benchmark data, analytic tools, and peer-to-peer networks to deliver unparalleled, actionable insights.EPM Channel was acquired in 2017.Co-Founder, Managing Director (2012 – 2017)• Developed business plan, raised funds, established goals, targets, organizational structure, policies• Created go-to-market strategy, brand development, content development, recruited Contributors• Partnered with APQC to develop benchmarking survey and webinar• Recruited IE Group and CFO Magazine as initial clients• Developed EPMC 360 Finance Gap Benchmarking Survey
  • Projectsquare
    Founder
    Projectsquare Feb 2012 - Sep 2013
    Founded ProjectSquare to help connect project workers and freelancers with small- to mid-sized companies.ProjectSquare connects Projects with People.ProjectSquare is a comprehensive online community which helps knowledge workers identify projects to work on. We understand that many small- to medium-sized companies often need additional help with projects, but may have challenges finding people to help them.And, in the “Brand: Me” new reality, many people are looking for short- or long-term projects to work on, who may have unique skill sets which allows them to set their own schedules, or who are interested in working with many organizations in order to enhance their professional skills.We get it.And we want to help.Expand Your Brand. Extend Your Network. www.TheProjectSquare.com(ProjectSquare was acquired in September 2013. For more info: http://www.mbopartners.com/ )
  • Chinese Language School Of Connecticut, Inc.
    Executive Director, Co-Founder, Board Member
    Chinese Language School Of Connecticut, Inc. Mar 2002 - Feb 2012
    Us
    Founded in 2002, the Chinese Language School of Connecticut is a fully accredited program which teaches Mandarin Chinese to children and adults, offering both weekend and weekday classes, After School programs, special events, workshops, private tutoring, iVuChinese online distance learning, and corporate services.Responsibilities included:• Developing annual plan and budget, working with Board of Directors, accountants, and auditors to finalize annual reports and financials, and managing volunteers and staff to run programs and fundraising events. • Initiating development and implementation of five year strategic plan, policies, and processes to broaden program scope and reach revenue targets.• Creating 5-year budget and forecast model; analyzed financials and presented to Board monthly.• Creating and executing marketing plan to expand program reach and increase revenue 10-20% annually.• Developing social media strategy including search engine marketing management implementation via LinkedIn, Facebook, GreenTeaPop blog, others.• Managing 2008 redesign and re-launch of web site resulting in 40% increase of online registrations. Collaborated with web developers and internal clients to develop and design content.• Developing and tracking promotional strategy and programs, write and edit press releases, update web content, and manage social media implementation.• Working with accreditation team, board, and staff members to obtain CITA and MSA accreditations in 2008, and AdvancEd accreditation in 2010. • Creating CLSC's Advisory Committee in 2009 in order to reach out to other area finance, marketing, and fundraising professionals to expand program offerings and plan for long term sustainability.• Developing strategy, led test and launch of iVuChinese online distance learning program (2011).
  • Chopstix
    Founder
    Chopstix Oct 1998 - May 2003
    Created Chopstix, a Chinese preschool program which teaches Chinese to children ages 2 to 5 using age-appropriate, interactive techniques. All proceeds donated to non profit organizations working with children in Chinese orphanages. Chopstix was acquired by the Chinese Language School of Connecticut in May, 2003.
  • American Cancer Society
    Special Events Director
    American Cancer Society May 1995 - Aug 1996
    Atlanta, Ga, Us
    Developed budget and plan, and recruited and managed volunteers to execute fundraising events for Southern Fairfield County unit.
  • Save The Children
    Global Marketing Specialist
    Save The Children May 1991 - May 1995
    London, Gb
    Worked with various Save the Children Federation departments and field offices to develop and execute advertising and direct marketing campaigns for international non profit development agency.Developed analytical tools used by Global Marketing directors to quantify the success of various marketing campaigns.
  • Hazelden Foundation
    Volunteer, Marketing And Public Relations
    Hazelden Foundation 1990 - 1991
    Center City, Minnesota, Us
    Worked with director and staff of newly-established European branch to manage community outreach, direct mail, and public relations efforts.
  • Unilever
    Business Systems Specialist
    Unilever Jan 1989 - Apr 1990
    Worked with Lever Bros.' Marketing Research and Sales department using Nielsen Scan Pro tools to provide competitive and geographic data and analytics for various products by region, brand, and brand size, filtered by promotional campaign.

Susan Serven Skills

Strategy Marketing Strategy Strategic Planning Public Relations Social Media Management Social Media Marketing Project Management Fundraising Nonprofits Event Planning Analytics Analysis Event Management Advertising Business Development Business Strategy Blogging Program Management Marketing Communications Business Planning Budgets Start Ups Operations Management Business Process Improvement Media Relations Non Profits Digital Media B2b Entrepreneurship Brand Management New Business Development Press Releases Market Research Team Building Managerial Finance Community Relations Marketing Management Financial Management Program Execution Project Implementation Organizational Structure Cultural Diversity Promotion Planning Business Management Publicity Promotions Budgeting Customer Relations

Susan Serven Education Details

  • Indiana University Lilly Family School Of Philanthropy
    Indiana University Lilly Family School Of Philanthropy
    Principles And Techniques Of Development And Fundraising
  • Fairfield University
    Fairfield University
    International Business
  • Pace University - Lubin School Of Business
    Pace University - Lubin School Of Business
    Marketing

Frequently Asked Questions about Susan Serven

What company does Susan Serven work for?

Susan Serven works for Darksky

What is Susan Serven's role at the current company?

Susan Serven's current role is Director of Development and Communications.

What is Susan Serven's email address?

Susan Serven's email address is su****@****rld.org

What schools did Susan Serven attend?

Susan Serven attended Indiana University Lilly Family School Of Philanthropy, Fairfield University, Pace University - Lubin School Of Business.

What are some of Susan Serven's interests?

Susan Serven has interest in Children, Civil Rights And Social Action, Education, Human Rights, Arts And Culture.

What skills is Susan Serven known for?

Susan Serven has skills like Strategy, Marketing Strategy, Strategic Planning, Public Relations, Social Media, Management, Social Media Marketing, Project Management, Fundraising, Nonprofits, Event Planning, Analytics.

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