Susan Smith Email & Phone Number

Remote

Remote

Underwriting rental insurance policies

Wildwood, Fl

Scheduled all new residential construction AC installations for local builders, implemented continuous process improvement, and maintained work relationships with field and office workers

Indianapolis, Indiana Area

Showed homes to potential buyers, wrote offers to purchase and created listing contracts, worked with buyers, sellers, mortgage and title companies as well as appraisers, inspectors, other brokers, and anyone involved in the home buying transaction throughout the sale process, overcame selling obstacles and expressed a clear knowledge of the current housing market

Indianapolis, Indiana Area

Showed homes to potential buyers, wrote offers to purchase and created listing contracts, worked with buyers, sellers, mortgage and title companies as well as appraisers, inspectors, other brokers, and anyone involved in the home buying transaction throughout the sale process, overcame selling obstacles and expressed a clear knowledge of the current housing market.

Fishers, In

Planned daily and long-term manufacturing production from open sales orders received through customer service, created labels for manufacturing use, generated and managed all open work orders throughout production to the shipping process

Fishers, In

Showed homes to potential buyers, wrote offers to purchase and created listing contracts, worked with buyers, sellers, mortgage and title companies as well as appraisers, inspectors, other brokers, and anyone involved in the home buying transaction throughout the sale process, overcame selling obstacles and expressed a clear knowledge of the current housing market

Pendleton, In

Showed homes to potential buyers, wrote offers to purchase and created listing contracts, worked with buyers, sellers, mortgage and title companies as well as appraisers, inspectors, other brokers, and anyone involved in the home buying transaction throughout the sale process, overcame selling obstacles and expressed a clear knowledge of the current housing market

Fishers, Indiana

Reviewed and processed settlements on defaulted accounts, liaison for outsourced collection agencies, and audited borrower accounts alongside compliance reports

Muncie, Indiana Area

Posted credit card payments to borrower accounts through Excel templates- reviewed the payment breakdown per the notes/account information and applied the payment to loans as requested, investigated misallocation and missing payment issues, and audited borrower accounts alongside compliance reports

Fishers, Indiana

Worked to resolve escalated borrower issues, reached out to various departments within the company for direct support to ensure that the borrower had a good servicing experience, created documents to assist with training reps and colleagues with necessary processing functions and questions regarding servicing issues

Fishers, Indiana

Assisted borrowers with student loan issues by collecting updated demographic information, processing payments, and providing supportive communication to locate the best alternatives for repayment

Indianapolis, Indiana Area

Assisted borrowers with student loan delinquencies by collecting updated demographic information, processing payments, and providing supportive communication to locate the best alternatives for repayment and preventing default

Indianapolis, Indiana Area

Completed quality inspections of client reports and surveys, reviewed data collection and processes that went into creating and finalizing reports, quality assurance reporting team leader, and trainer of quality reporting processes

Indianapolis, Indiana Area

Completed quality inspections of background reports, resolved issues through troubleshooting processes, maintained open lines of communication between various departments, trained newly hired employees, and organized workflow of the department

Terre Haute, Indiana Area

Assisted technicians and radiologists by organizing workflow in the radiology department, communicated exam information with patients and doctors, burned exams on CD, troubleshooting computer programs, transported patients, and maintained clerical support for the department

Bachelor'S Degree, Business Administration And Management, General

English

Studied English