Susan Peck Email & Phone Number
Who is Susan Peck? Overview
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Susan Peck is listed as Director - US Organizational Change Management at Kyndryl, a with 59162 employees, based in Tustin, California, United States. AeroLeads shows a matched LinkedIn profile for Susan Peck.
Susan Peck previously worked as Sr. Change Manager at The Standard and Principal Consultant at Change Catalyst Solutions Consultancy, Llc. Susan Peck holds Ba from Ucla.
Email format at Kyndryl
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About Susan Peck
I am an outcome-oriented consultant, skilled in driving business strategies through relationship cultivation and applying change management principles.My expertise spans a range of areas, including organizational change management, IT strategy, IT business relationship management, and customer relationship management. My ability to communicate and collaborate enables me to work effectively with stakeholders at all levels.Additionally, I have a strong background in the following areas:🔹Strategic and Tactical Road Mapping🔹 IT Business Strategy and Capability Modeling🔹 IT Governance🔹 Executive Communications - Development and Execution🔹 Digital Transformation and IT Modernization🔹 Project Portfolio Management🔹 PMO Development and Leadership🔹 Program Governance🔹 Program Management🔹 Project Management🔹 Agile / Kanban🔹 IT Product Selection Process🔹 Business Development and RFP Responses🔹 Disaster Recovery and Business Continuity🔹 ITSM (IT Service Management) – specialized in Incident Management and Change Management
Susan Peck's current company
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Susan Peck work experience
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Sr. Change Manager
CurrentLeveraging The Standard's structured change management methodology to lead consistent change strategy, design, and execution to meet all client needs.
Principal Consultant
Delivered effective change management solutions by providing clients with expertise and experience. Provided consultation to nonprofit leadership to develop company strategy, governance, and scale up operations.
Us Director, Organizational Change Management
Led team in the creation and execution of sales, marketing, and staffing strategies for the newly formed Organizational Change Management consulting service offering. Originated deals with C-level Fortune 100 prospects; led and contributed to the overall proposal development and deal negotiation process.
Organizational Change Management Consultant
Managed all change management activities for three transformation program workstreams including an agile transformation and a key platform upgrade.
Change Management Consultant, Governance Program Manager, Itsm Change Manager
Progressively moved from project management to program management to IT program governance to business relationship management.
Executive Director
Guided the Board of Directors by inspiring and motivating the team to develop the organization’s mission, vision, and values. Chaired the strategic planning process including organizational design and implemented sustainable annual reviews.
Pmo Process Development
Expert in all PMO functions, including portfolio management, resource management, project SLDC methodology, and associated processes. Trained IT staff at all levels, ensuring mastery of processes and gathered feedback for ongoing improvement. Drove continuous process improvement and developed best practices for optimal IT department performance.
Customer Beta Program Coordinator & Customer Training Specialist
Customer Beta Program CoordinatorAuthored comprehensive business and functional requirements documentation for application development projects. Led and mentored a high-performing development team and represented application development management on an architectural governance team. Managed cross-functional QA teams, established vigorous testing procedures, and oversaw release management activities. Acted as chief liaison for customer experience improvements by maintaining and prioritizing a backlog of product enhancements. Training SpecialistDesigned and delivered in-depth training programs for complex applications significantly enhancing user proficiency and satisfaction through meticulous preparation, detailed adoption rate reporting, and improvements to materials based on feedback. Collaborated with the technical writing department to refine existing training materials and create comprehensive documentation for new product lines and upgrades.
Operations Specialist
SalesGrew Sneakers Software's client base by representing the company at all major veterinary trade shows. Marketing Created and maintained marketing materials, delivered product demonstrations, and maintained precise client and prospect information in the CRM system.Development & Technical Support Provided 4D database technical support for over 600 veterinary clinics, including software/network troubleshooting on macOS and Windows platforms. Developed custom databases and executed customer data conversions. Documented the company's SDLC development processes and created knowledge bytes for support staff.
Susan Peck education
Ba
Associate Of Arts - Aa
Education record
Frequently asked questions about Susan Peck
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What company does Susan Peck work for?
Susan Peck works for Kyndryl.
What is Susan Peck's role at Kyndryl?
Susan Peck is listed as Director - US Organizational Change Management at Kyndryl.
Where is Susan Peck based?
Susan Peck is based in Tustin, California, United States while working with Kyndryl.
What companies has Susan Peck worked for?
Susan Peck has worked for Kyndryl, The Standard, Change Catalyst Solutions Consultancy, Llc, Pacific Life, and Helping The Behaviorally Challenging Child (Hbcc).
How can I contact Susan Peck?
You can use AeroLeads to view verified contact signals for Susan Peck at Kyndryl, including work email, phone, and LinkedIn data when available.
What schools did Susan Peck attend?
Susan Peck holds Ba from Ucla.
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