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Susan Peck Email & Phone Number

Director - US Organizational Change Management at Kyndryl
Location: Tustin, California, United States 10 work roles 3 schools
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Current company
Role
Director - US Organizational Change Management
Location
Tustin, California, United States
Company size

Who is Susan Peck? Overview

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Susan Peck is listed as Director - US Organizational Change Management at Kyndryl, a with 59162 employees, based in Tustin, California, United States. AeroLeads shows a matched LinkedIn profile for Susan Peck.

Susan Peck previously worked as Sr. Change Manager at The Standard and Principal Consultant at Change Catalyst Solutions Consultancy, Llc. Susan Peck holds Ba from Ucla.

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Email format at Kyndryl

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Kyndryl

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Profile bio

About Susan Peck

I am an outcome-oriented consultant, skilled in driving business strategies through relationship cultivation and applying change management principles.My expertise spans a range of areas, including organizational change management, IT strategy, IT business relationship management, and customer relationship management. My ability to communicate and collaborate enables me to work effectively with stakeholders at all levels.Additionally, I have a strong background in the following areas:🔹Strategic and Tactical Road Mapping🔹 IT Business Strategy and Capability Modeling🔹 IT Governance🔹 Executive Communications - Development and Execution🔹 Digital Transformation and IT Modernization🔹 Project Portfolio Management🔹 PMO Development and Leadership🔹 Program Governance🔹 Program Management🔹 Project Management🔹 Agile / Kanban🔹 IT Product Selection Process🔹 Business Development and RFP Responses🔹 Disaster Recovery and Business Continuity🔹 ITSM (IT Service Management) – specialized in Incident Management and Change Management

Current workplace

Susan Peck's current company

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Kyndryl
Kyndryl
Director - US Organizational Change Management
Tustin, CA, US
Website
Employees
59162
AeroLeads page
10 roles · 31 years

Susan Peck work experience

A career timeline built from the work history available for this profile.

Director - Us Organizational Change Management

Tustin, Ca, Us

Sr. Change Manager

Current

Portland, Oregon, Us

Leveraging The Standard's structured change management methodology to lead consistent change strategy, design, and execution to meet all client needs.

Nov 2024 - Present

Principal Consultant

Delivered effective change management solutions by providing clients with expertise and experience. Provided consultation to nonprofit leadership to develop company strategy, governance, and scale up operations.

Jan 2024 - Nov 2024

Us Director, Organizational Change Management

New York City, New York, Us

Led team in the creation and execution of sales, marketing, and staffing strategies for the newly formed Organizational Change Management consulting service offering. Originated deals with C-level Fortune 100 prospects; led and contributed to the overall proposal development and deal negotiation process.

2023 - 2024 ~1 yr

Organizational Change Management Consultant

Newport Beach, Ca, Us

Managed all change management activities for three transformation program workstreams including an agile transformation and a key platform upgrade.

2021 - 2022 ~1 yr

Change Management Consultant, Governance Program Manager, Itsm Change Manager

Newport Beach, Ca, Us

Progressively moved from project management to program management to IT program governance to business relationship management.

Jan 2003 - Dec 2020

Executive Director

Tustin, California, Us

Guided the Board of Directors by inspiring and motivating the team to develop the organization’s mission, vision, and values. Chaired the strategic planning process including organizational design and implemented sustainable annual reviews.

Feb 2021 - Dec 2021

Pmo Process Development

Nagoya, Aichi, Jp

Expert in all PMO functions, including portfolio management, resource management, project SLDC methodology, and associated processes. Trained IT staff at all levels, ensuring mastery of processes and gathered feedback for ongoing improvement. Drove continuous process improvement and developed best practices for optimal IT department performance.

Oct 2001 - Jan 2003

Customer Beta Program Coordinator & Customer Training Specialist

Personic, Inc.

Customer Beta Program CoordinatorAuthored comprehensive business and functional requirements documentation for application development projects. Led and mentored a high-performing development team and represented application development management on an architectural governance team. Managed cross-functional QA teams, established vigorous testing procedures, and oversaw release management activities. Acted as chief liaison for customer experience improvements by maintaining and prioritizing a backlog of product enhancements. Training SpecialistDesigned and delivered in-depth training programs for complex applications significantly enhancing user proficiency and satisfaction through meticulous preparation, detailed adoption rate reporting, and improvements to materials based on feedback. Collaborated with the technical writing department to refine existing training materials and create comprehensive documentation for new product lines and upgrades.

1996 - 2000 ~4 yrs

Operations Specialist

Sneakers Software, Inc.

SalesGrew Sneakers Software's client base by representing the company at all major veterinary trade shows. Marketing Created and maintained marketing materials, delivered product demonstrations, and maintained precise client and prospect information in the CRM system.Development & Technical Support Provided 4D database technical support for over 600 veterinary clinics, including software/network troubleshooting on macOS and Windows platforms. Developed custom databases and executed customer data conversions. Documented the company's SDLC development processes and created knowledge bytes for support staff.

1997 - 1999 ~2 yrs
3 education records

Susan Peck education

Ba

Ucla

Associate Of Arts - Aa

Marymount California University

Education record

Regent'S University London
FAQ

Frequently asked questions about Susan Peck

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What company does Susan Peck work for?

Susan Peck works for Kyndryl.

What is Susan Peck's role at Kyndryl?

Susan Peck is listed as Director - US Organizational Change Management at Kyndryl.

Where is Susan Peck based?

Susan Peck is based in Tustin, California, United States while working with Kyndryl.

What companies has Susan Peck worked for?

Susan Peck has worked for Kyndryl, The Standard, Change Catalyst Solutions Consultancy, Llc, Pacific Life, and Helping The Behaviorally Challenging Child (Hbcc).

How can I contact Susan Peck?

You can use AeroLeads to view verified contact signals for Susan Peck at Kyndryl, including work email, phone, and LinkedIn data when available.

What schools did Susan Peck attend?

Susan Peck holds Ba from Ucla.

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