I am a dedicated Business Change Support professional with a strong academic background, holding a degree in Banking and Finance from Covenant University and a Master’s in Business Management from the University of Plymouth. I bring a wealth of expertise to the table, having held significant roles at Stanbic IBTC, Guarantee Trust Bank, and Covenant Micro Finance Bank, where I honed my skills in client service, marketing, and financial analysis.As a Business Support Officer at Batley DIY Centre, I excel in organising appointments for in-store services, coordinating seamlessly between customers and staff. I ensure compliance with store policies and safety standards, proactively suggesting improvements to enhance efficiency and safety. I manage customer projects from inception to completion, maintaining high standards and ensuring customer satisfaction. My expertise in project management, leadership, teamwork, and emotional intelligence drives our organisational success.In my previous role as the Head of Business at Bamboo Real Estate and Construction Limited, I oversaw business operation and human resource management, and initiated/supported change initiatives. My responsibilities included client management, business projects, and operational excellence.Outside of my professional life, I am an enthusiastic traveller, movie lover, and cultural explorer. Balancing work with family time and holidays is a priority for me. Working with me is not only productive but also enjoyable. Let’s connect and explore the future possibilities together!