Good standing in attendance, performance and safetyFluent in English language, good communication skill for servicing of international customers.Knowledge of all passport and visa verification.Maintaining the safety and security of the ramp at all the times and complies with safety procedure and station policies.Performing both I NAD and Transfer desk operation for all airlines.Knowledge of Different types of Airlines systems (Sprint, Go Now, SITA)Knowledge of Amadeus Altea system, advance Altea.I have been involved in training programs focused on special needs and systems training.Knowledge of Dangerous goods.Coordinating with turn around coordinator for all kinds of operational requirements including gate no show.Collaborate and support PWD customers.Consistency in flow of airline operations.

Provided excellent customer service by interacting with customers on a personal level.Consistently exceed quarterly sales targets by over 20%.Greets customers in a friendly and courteous manner.Help the customer to choose the good and quality one.Respond to customer needs, assisting them finding the proper shoe model and size.Follows strict compliance with relevant company Standard Operating Procedures.Maintain a clean and organized operation workspace so that customers can easily locate a product.Demonstrated products to customer discussed features and redirected objections to capture sales.Promptly respond to customer enquiries providing information and materials as requested, increasing client satisfaction.Boosted client retention, establishing sales goals and securing targeted ratesAlways handle customer Telephone enquiries and email.Employee of month in (2018 -2019).