Susan Thornton-Hough Email & Phone Number

Portland, Oregon

Podcast ​Production​:Coordinate and Manage the Find Your Dream Job podcast.Research and source potential guests.Pre and post-production management, publication of weekly podcast newsletter and monthly bonus podcast newsletterWorking knowledge of Schedule Once, Google Workplace, DocuSign, Adobe Photoshop, Libsyn,​ ​SquadcastFM,​ and Keap.​Administrative Assistance:​Data research to support the sales and marketing department and podcast production.Manage… Show more Podcast ​Production​:Coordinate and Manage the Find Your Dream Job podcast.Research and source potential guests.Pre and post-production management, publication of weekly podcast newsletter and monthly bonus podcast newsletterWorking knowledge of Schedule Once, Google Workplace, DocuSign, Adobe Photoshop, Libsyn,​ ​SquadcastFM,​ and Keap.​Administrative Assistance:​Data research to support the sales and marketing department and podcast production.Manage partnership agreements with key community and employer organizations and provide technical assistance.Customer Service:Serve as front-line of customer support, providing in-depth assistance to customers and job seekers and job board technical supportSales Support:Provide support to the Director of Sales with job board-related inquiries. Show less

Downtown Chicago

Coordinated sales team by managing schedules and providing support to the Director of Sales, Local and Regional Sales Managers.Accurately performed data entry, clerical and administrative duties. Utilized Salesforce and CRM to prepare hotel group proposals, contracts, room resumes, and invoices, ensuring the accuracy of all details.Provided high quality internal and external customer service utilizing judgment and initiative.Answered phones and email inquiries making sure all… Show more Coordinated sales team by managing schedules and providing support to the Director of Sales, Local and Regional Sales Managers.Accurately performed data entry, clerical and administrative duties. Utilized Salesforce and CRM to prepare hotel group proposals, contracts, room resumes, and invoices, ensuring the accuracy of all details.Provided high quality internal and external customer service utilizing judgment and initiative.Answered phones and email inquiries making sure all inquiries are handled accurately and in a timely professional manner.Collaborated on creative projects, such as special events, presentations, and room amenities while working independently and as a team member.Secured a top producing account to close a deal generating $100K in recurring annual revenue. Show less

Chicago Il

Assisted with the management and training of 20+ associates, weekly schedules, payroll, restaurant purchases.Worked closely with the General Manager to implement new sales concepts increasing revenue during off-peak times.Followed up on customer calls and complaints, resolved queries accurately and in a courteous and confident manner.Assisted with and contributed to the coordination of meetings and events in the private dining room.Designed, developed and executed menus, quality… Show more Assisted with the management and training of 20+ associates, weekly schedules, payroll, restaurant purchases.Worked closely with the General Manager to implement new sales concepts increasing revenue during off-peak times.Followed up on customer calls and complaints, resolved queries accurately and in a courteous and confident manner.Assisted with and contributed to the coordination of meetings and events in the private dining room.Designed, developed and executed menus, quality control, and seasonal specials.Conducted staff performance reviews.Promoted the business through participation in and sponsorship of community events. Show less