Susan Toal Email and Phone Number
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I am an Analyst who is proficient in data migration, process analysis, functional design, technical writing, testing and training.My recent experience is as HCM Specialist at Triple Zero Victoria (ESTA), implementing SuccessFactors Employee Central, Recruiting, Onboarding and Reporting, and Senior Project Service Delivery Lead for the new AIA Financial Wellbeing business, migrating people and payroll data from CBA to AIA Workday and ADP SAP.Previously, I was Specialist Analysis and Improvement at BHP, successfully implementing SuccessFactors Employee Central for more than 40,000 employees and contractors across 18 countries; Operations Process and Change Lead at Metro Trains Melbourne where I successfully delivered HASTUS to the Driver Rosters team, replacing Microsoft Access-based systems and repetitive paper-based rostering practices; Rostering and SAP Payroll Analyst at Spotless Group, implementing Quintiq; Communications Analyst at MMG, working in the Organisational Change Management team to deploy a common set of global processes operating from a standard SAP platform; and a process analyst and business representative in three releases of the SAP global business transformation project at BHP Billiton. By ensuring the corporate functions were engaged and educated, and the solutions fit for purpose, SAP HR/Payroll processes were successfully implemented across 21 functions located in 17 global locations using 9 different payrolls.I am passionate about finding how things work and communicating this information to those who need it.
Fujitsu Asia Pacific
View- Website:
- fujitsu.com
- Employees:
- 59526
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Senior Business Systems AnalystFujitsu Asia PacificMelbourne, Vic, Au
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Senior Business Systems AnalystFujitsu Asia Pacific Jan 2024 - Present -
Hcm SpecialistTriple Zero Victoria Mar 2022 - Dec 2023Implemented SuccessFactors Employee Central, Recruiting, Onboarding and Reporting at Triple Zero Victoria. Tasks include: data cutover, work instructions, testing, training, reporting, configuration and end-user support. -
Senior Project Service Delivery LeadAia Australia Jul 2021 - Dec 2021Melbourne, AustraliaJoined AIA to identify and migrate the people and payroll data of Commonwealth Financial Planning employees transferring to a new advice business, AIA Financial Wellbeing.Agreed data requirements, including timing and mechanism of delivery, with representatives of Commonwealth Bank of Australia.Taking into account CBA Enterprise Agreement 2020 and ASIC requirements, identified Workday and ADP SAP changes required for the new population. Created the new org structure in Workday and transformed, validated and loaded the data. -
Specialist Analysis And ImprovementBhp Mar 2018 - Jun 2021Melbourne, Victoria, AustraliaJoined the HR Transformation Data Team to implement SuccessFactors Employee Central for more than 40,000 employees and contractors in 18 countries.Subsequently, led data migration for EC optimisation; led testing for the iterative delivery of Dialogflow chatbots with connectivity to EC and SAP, and Automation Anywhere process bots for contractor management; coordinated UAT for SF Recruiting implementation, focusing on integration with SpinifexIT's Strato document generation solution and Microsoft Dynamics case management system; delivered EC UX uplift using WalkMe and native solutions. -
Operations Process And Change LeadMetro Trains Melbourne May 2016 - May 2017Melbourne, AustraliaImplemented HASTUS-Rail DailyCrew module into the Driver Rosters section. Tasks included: process mapping; gap analysis; stakeholder engagement and vendor liaison; requirements elicitation; change impact assessments; integration with the Scheduling team processes; data migration and setup; writing functional specifications; development of test cases and conduct of user acceptance testing; training needs analysis; development and delivery of training and standard operating procedures; support to the Driver Rosters team during and post go-live. -
Workshop FacilitatorBayside City Council Apr 2016 - May 2016Sandringham, VictoriaAs part of a strategic service review of local government, I facilitated sessions to map Bayside's high-level processes in the areas of traffic management and transport. -
Sap Payroll AnalystSpotless Group Jan 2016 - Feb 2016Melbourne, AustraliaI joined the Payroll team to recommend system and process improvements that would reduce the number of pay adjustments received for hourly paid employees. -
Rostering Analyst, Sap Implementation ProjectSpotless Group Oct 2014 - Jan 2016Melbourne, AustraliaAs a member of the project team, I supported the progressive roll-out of the Quintiq rostering and timesheet system to Spotless business sectors. Time worked by hourly paid employees is entered in Quintiq and submitted to SAP for payment.To ensure that the Defence, Resources, Government, and Health sectors were operating efficiently and effectively, I undertook a review of their Quintiq usage. I then led refresher training sessions, produced a monthly bulletin focused on reducing errors, updated training materials, and wrote change requests for functionality that would deliver large-scale efficiencies for minimum outlay.
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Communications Analyst, Ibm ProgramMmg Limited Mar 2014 - Aug 2014Melbourne, AustraliaMMG Limited is a global resources company that explores, develops and mines base metal deposits. The iBM Program introduces a common set of global processes operating from a single, standard SAP platform that will support MMG's future growth.Working in the Organisational Change Management team, I designed and developed posters, a series of factsheets, and a toolkit to support and build awareness of new HR processes; utilised the MMG intranet to communicate release dates, factsheets, FAQs and training information; and co-wrote a position paper on process sustainability to facilitate discussion with the Executive Committee. -
Organisation Design Analyst, 1Sap ProjectBhp Billiton Feb 2013 - Jan 20141SAP is a BHP Billiton-wide alignment of business-critical data and processes, supported by a single integrated SAP platform. Its foundations are to simplify and standardise, eliminating customisation and providing common meaningful data and processes.Building on my solid understanding of HR processes, my focus was to assess compliance to organisation design protocols developed for Finance, Supply, HR, and Work Management, and to build awareness amongst stakeholders.I also prepared and executed test scenarios throughout all phases, and provided process expertise and assistance to the Learning and Performance Support team with the development of operating procedures and training material.
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Talent And Learning AdministratorBhp Billiton Oct 2011 - Feb 2013In the learning component of this role, I facilitated and administered all SAP process-related training by BHP Billiton employees in corporate functions using the SAP learning solution; and organised Mining for Non-Miners courses in Melbourne and Singapore.In the talent component, I presented demographics, movements, and talent statistics across BHP Billiton for the Human Resources, Finance and Supply functions; supported the talent review cycle; and administered the talent management system.
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Process Analyst Hr/Payroll, 1Sap ProjectBhp Billiton Sep 2010 - Oct 2011As part of the corporate functions implementation team, I supported the rollout of the world's largest SAP HR/Payroll implementation. Tasks included fit-gap analysis, change impact assessments, process education, data cleansing and mapping, testing throughout all phases in Singapore and Australia, preparation of operating procedures, system cutover and post go-live assistance in Australia and Kuala Lumpur.
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Talent Data AdministratorBhp Billiton Mar 2009 - Dec 2010Using SAP and Microsoft products, I collected, maintained and provided talent data to the Group Management Committee and Board for employees occupying executive-level positions.I also provided data and analysis to support succession planning and to assist in the identification of emerging talent in the businesses.
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Support Analyst, Project VerdadBhp Billiton Jan 2008 - Feb 2009Project Verdad was established to realise the expected value from BHP Billiton's investment in SAP HR. Master data catalogues were introduced to ensure data integrity; HR processes were standardised across the enterprise; and ownership of HR data was defined.As a team member, I wrote test scripts, performed testing, and documented the processes for BHP Billiton businesses globally. I also produced online assessments for use in train-the-trainer and end-user training sessions.
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Employee Systems AnalystBhp Billiton Apr 2001 - Jan 2008Following the merger of BHP and Billiton, I assisted in the design and implementation of the Employee Services section of the new BHP Billiton global intranet. It comprised policies and forms that were filtered according to an employee’s business, location and job function. I maintained the site for four years.Other achievements were:Surveying HR representatives globally to determine their treatment of personnel files as part of the Employee Records Management project. I sought advice from legal representatives on BHP Billiton’s regulatory obligations in key jurisdictions.Writing test scripts and performing testing of the Employee Self Service and Manager Self Service modules of the Global SAP (GSAP) system, along with the Enterprise Compensation and Performance Enhancement modules.Developing an Equity Incentive Plans intranet site for Group Remuneration using Microsoft SharePoint and FrontPage. Maintained the user base for this secure site and amended content so that participants could track performance of their plans.
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Technical WriterTusc Computer Systems 1994 - 1999Melbourne, Australia
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ConsultantWise Training And Documentation 1992 - 1994Melbourne, Australia
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Technical WriterXyvision 1989 - 1991Massachusetts, Usa
Susan Toal Skills
Susan Toal Education Details
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Library And Information Science
Frequently Asked Questions about Susan Toal
What company does Susan Toal work for?
Susan Toal works for Fujitsu Asia Pacific
What is Susan Toal's role at the current company?
Susan Toal's current role is Senior Business Systems Analyst.
What is Susan Toal's email address?
Susan Toal's email address is su****@****ess.com
What schools did Susan Toal attend?
Susan Toal attended University Of Ballarat.
What are some of Susan Toal's interests?
Susan Toal has interest in Cycling, Reading, Photography, Hiking, Dogs.
What skills is Susan Toal known for?
Susan Toal has skills like Sap Hr, Sap Bi, Sap Implementation, User Acceptance Testing, Regression Testing, Integration Testing, Test Scripts, Test Scenarios, Technical Writing, Data Analysis, Systems Analysis, Training Delivery.
Who are Susan Toal's colleagues?
Susan Toal's colleagues are 宮本貴文, Harshal Ghogale, 大石慎司, Santiago Vila Farré, ビシュノイ サンディ−プ Sandeep Bishnoi, Vijay Ankem, Abel Gascon.
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Susan Toal
Associate Director Of Operations At Salford Royal Nhs Foundation TrustGreater Manchester2ntlworld.com, srft.nhs.uk -
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