Susan Tockgo Email & Phone Number

321 South Myrtle Avenue Monrovia, Ca 91016

º Create and present career-focused content (articles, blog posts, workshops, and online resources) for job seekers and those in career transition.º Provides specialized reference assistance requiring knowledge of library collection both in library and online databases.º Plans and conducts special projects involving library promotion and outreach activity of business programs.º Supervises and provides instruction, and assists in the training of other library personnel.º Uses appropriate information technologies to conduct research and obtain information for patrons.º Answer verbal or online inquiries regarding special reference subjects.

Pasadena, California

How can prospective employers and new members get an impression about an organization? A website to start: I was able to oversee and manage the detail process of creating one for this organization -- from the inception of creating and presenting a mock up website -- to fully executed website by managing a web panel to faciliate this process and by procuring the necessary funds accepted and approved by the executive board of the organization and the EU Coordinators.

Monrovia, California Usa

Provide research and practical support to implement social media platforms including Facebook, Youtube, FlickR, Blogger, and Wordpress for the library and its literacy division.Key Accomplishments:• Compiled, presented, and implemented a full social media analysis of other libraries identifying strengths and weaknesses and determining where Monrovia Public Library could best communicate and promote its programs and services.• Established a Facebook fan page which included a separate section for YouTube, Twitter Feed, Events, and Photo Album to engage the public and direct traffic to the many services and programs the library offers.• Developed a promotional playlist and uploaded photo albums, and videos to build a presence and a following on YouTube.• Built a strong social media presence of the library of its programs, events, and activities on Blogger and WordPress blog to the community which resulted in an increase traffic of hits online.• Consulted assistant to developing the social media policy for library.

Riverside, California

Mlis, Library And Information Science

Activities and Societies: CLA Student Interest Group

Bachelor Of Arts (B.A.), Communications