Susan Venancio

Susan Venancio Email and Phone Number

Association Governance @ Welk Resorts
san marcos, california, united states
Susan Venancio's Location
Vista, California, United States, United States
Susan Venancio's Contact Details

Susan Venancio work email

Susan Venancio personal email

n/a
About Susan Venancio

Motivated resourceful leader experienced in management, coaching/training, and delivering top rated customer service for result oriented business environments with excellent communication and analytical skills and the ability to influence cross-functional teams through promotion of synergistic collaborative culture. Industrious problem solver utilizing research, analysis, thought and change principles. Hands on experience includes:• Administrative Management • Audit Control Management• Evaluation and Analysis• Identify and Anticipate Needs• Management Reporting• New System Implementation• Organizational Planning• Performance Management• Policy and Procedure Development• Project Leadership• Recruiting and Staffing Logistics• Relationship and Team Building

Susan Venancio's Current Company Details
Welk Resorts

Welk Resorts

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Association Governance
san marcos, california, united states
Website:
welkresorts.com
Employees:
801
Susan Venancio Work Experience Details
  • Hyatt Vacation Club
    Owner Association Manager
    Hyatt Vacation Club Sep 2016 - Present
    United States
  • Welk Resorts
    Owner Services Assistant Manager
    Welk Resorts Sep 2016 - Present
    Escondido, Ca
    Manage day-to-day operations, schedules, performance, employee engagement, training, staffing logistics, retention, and resolve owner challenges. Provide entrepreneurial innovative approaches to department challenge resolutions. Collaborate with upper management to seek new innovative ideas and strategies to improve contact center performance and career paths.• Collaborated to configure/implement virtual contact center• Researched/implemented revenue/service generating opportunity• Implemented employee incentive program
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  • Boy Scouts Of America
    Volunteer
    Boy Scouts Of America 2007 - Present
    Troop 722, Vista Ca
    • District Level: Committee Member, eCommunications, 2016 - Present• Unit Level: Assistant Scoutmaster/Patrol Advisor/Merit Badge Counselor/Committee Member, 2014 - Present• Cub Scout Adult Leader/Committee Member, 2010 - 2014• Cub Scout Summer Camp Volunteer/Activity Director, 2007 – 2013
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  • Plant Source, Inc.
    Accounts Receivable Representative
    Plant Source, Inc. Apr 2015 - Jun 2016
    San Marcos, Ca
    Facilitate sales invoicing and recordkeeping for this $45MM horticultural sales and marketing wholesaler. • Carry out Pay-by-Scan and conventional billing and reporting according to specific deadlines• Generate and submit invoices through various electronic data interchanges• Match sales orders to deliveries and document variances• Resolve account discrepancies by investigating documentation; process adjustments• Process authorized deductions by following pending deductions procedure• Maintain accounting ledgers by posting account transactions• Maintain shipment transport records including Bills of Lading and Proof of Deliveries
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  • Guava Graphics
    Web Marketing Manager
    Guava Graphics 2009 - 2011
    Vista, Ca
    Collaborated with designers and sales team to identify opportunities with client acquisition and retention. Designed, built, and maintained social media presence. Brainstormed new and creative digital marketing growth strategies.• Authored two internal blogs and two client blogs with corresponding accounts to Facebook and Twitter• Facilitated website analysis for Search Engine Optimization, aesthetic, relational, and functional dimensions• Performed the maintenance and modification of websites• Measured and reported performance of digital marketing goals
  • Lender E-Source
    Guideline Analyst Team Leader
    Lender E-Source 2005 - 2007
    Vista, Ca
    Provided innovative strategies, project leadership, and organizational planning to insure fulfillment of client needs with introduction of technological efficiencies for a high volume demand on guideline production and maintenance.• Recognized for proactive evaluation and research of improved technology that allowed for a 12 day improvement in guideline analysis• Implemented a business management software program• Collaborated with clients, sales staff, and guideline analyst to provide new data points for the electronic mortgage eligibility system
  • San Diego County Credit Union
    Member Service Supervisor
    San Diego County Credit Union 1997 - 2005
    Encinitas, Ca
    Oversaw managerial, administrative, and operational functions of a large full service branch. Trained and coached staff to achieve sales goals and meet quality service standards. Resolved member problems quickly and efficiently. Performed as branch manager in his or her absence.- Maintained 100% in audit controls for eight years.- Directed creative internal sales promotions; results exceeded branch teller sales goals: 2004, 2003, 2002, 2001.- Coached team in customer service satisfaction to achieve high annual average in mystery service shopper score: 2004, 2003, 2002.
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Susan Venancio Skills

Microsoft Word Microsoft Excel Microsoft Office Powerpoint Access Mac Os Wordpress Basic Html Crm Adobe Acrobat Financial Services Credit Unions Banking Cash Management Cash Handling Management Employee Management Process Improvement Leadership Team Leadership Cross Functional Team Leadership Teamwork Team Motivation Positive Coaching Employee Training Training Customer Service Customer Satisfaction Cross Selling Sales Process Creative Solutions Analysis Social Media Blogger Social Media Blogging Procedure Development Procedure Review Mortgage Lending Consumer Lending Non Profit Volunteering Volunteering Fundraising Boy Scouts Activity Coordination Activity Planning Accounts Receivable Billing Process Edi Invoice Processing

Susan Venancio Education Details

Frequently Asked Questions about Susan Venancio

What company does Susan Venancio work for?

Susan Venancio works for Welk Resorts

What is Susan Venancio's role at the current company?

Susan Venancio's current role is Association Governance.

What is Susan Venancio's email address?

Susan Venancio's email address is su****@****rts.com

What schools did Susan Venancio attend?

Susan Venancio attended Miracosta College, Palomar Community College, Torrey Pines High School.

What are some of Susan Venancio's interests?

Susan Venancio has interest in Education.

What skills is Susan Venancio known for?

Susan Venancio has skills like Microsoft Word, Microsoft Excel, Microsoft Office, Powerpoint, Access, Mac Os, Wordpress, Basic Html, Crm, Adobe Acrobat, Financial Services, Credit Unions.

Who are Susan Venancio's colleagues?

Susan Venancio's colleagues are Rachelynn French, Tracy Stegeman, Pete Carroll, Darrell Dahms, Nicole Gutierez, Leah Trevino, Rob Alexander.

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