Susan Warren Email and Phone Number
I am focused, dedicated and highly motivated project manager with extensive business knowledge in the superannuation and financial services environment. Have a proven track record of success in project management by having a very hands on approach to team leadership and direction utilising excellent communications and relationship building skills at all levels within the business, resulting in a positive team rapport. With being highly skilled at staying organised, multi-tasking, adapting to change, problem solving, written and verbal communication with diplomacy at all times and results driven this enables projects to be delivered on time and in scope and budget. My skills have been gained whilst working with businesses ranging in size from start-ups to large and international corporations and managing small to medium teams in business and technology environments.
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Data Migration LeadGbst Jun 2023 - PresentAustraliaLeading GBST data migrations end to end with• working collaboratory with our clients to develop a data migration strategy to meet their business needs.• leading the design, build and implementation of the data migration tool.• scheduling and managing the dress rehearsals and data migration event.Business project management of Composer deployments for new clients and functionality builds. -
Business System ConsultantFinocomp Apr 2017 - Aug 2023Jamberoo, AustraliaCo-ordinate between the clients and technical teams to understand the clients needs, and plan and lead the analysis of complex problems and data.Manage project implementations with the clients for system solutions and data migrations. -
Transition Cutover Project ManagerAnz May 2016 - Apr 2017Wollongong, AustraliaFacilitated workshops for all ANZ transition activities. Built the Transaction Freeze Schedule and Cutover Schedule, including dependencies for all business units.Managed all ANZ cutover activities: This resulted in a successful transition, including the decommissioning of the old processes and systems. The core working group was 22 representatives based 50/50 in Sydney/Wollongong. Facilitated workshops for the ANZ/Macquarie Joint Procedure Manual, including developing procedures for the processes that would be partially completed during the transition. This was finalised and made available for the transition launch. -
Product Development Project ManagerAnz Sep 2015 - May 2016Wollongong, AustraliaBuilt and maintained the project implementation plan to create products on the Macquarie platform with the key deliveries of ANZ and External Governance Approvals, Trustee Board Approvals, Product Disclosure Statements, New Policies and Amendment Approvals, ANZ System Development, Macquarie Product/Brand/Fee Specification signoffs, Macquarie Platform Acceptance and Business Launch Materials. The core working group was 24 representatives based 90/10 in Sydney/Wollongong.Facilitated workshops for the ANZ/Macquarie Joint Procedure Manual. This was finalised and made available for the product launch. -
Business Project ManagerAnz Jan 2012 - Aug 2015Wollongong, AustraliaDecommissioned a major external facing client system (M1 Office).Implemented MySuper government regulatory changes for non-complying products.Client forms simplified, reducing the number of forms and making them ‘user friendly’.The Future of Financial Advice (FOFA) implemented by closing 23 in-house products to new business; fee updates and product disclosure changes made for open products.Products closed with external trustees (two clients): funds paid directly to account holders; and Successor Fund Transfer (SFT) to another administrator.Developed an Eligible Rollover Fund (ERF) batch process to transfer accounts that required no system development. -
Senior Manager Project GovernanceAnz Sep 2010 - Dec 2011Wollongong, AustraliaImplemented the project governance framework within the parent company (INGA).Managed and reported on the project portfolio scheduling and financials, and made major improvements to the quality of the reporting.Facilitated activates for the annual INGA project budget review and strategic project approvals.Supported project managers in issue management and simplified processes and templates. -
Manager Project Management OfficeInga Sep 2008 - Aug 2010Wollongong, AustraliaDeveloped and maintained a clear framework for the project start phases.Reported the project pipeline to executive and trustee boards.Setup and chaired the project initiation committee for senior managers (INGA).Seconded to support a major business implementation of a new client. Note: ANZ Bank acquired the business from ING Australia in 2009. -
Deputy Chief Information OfficerOasis Asset Management Jun 2006 - Aug 2008Wollongong, AustraliaManaged the day-to-day operation of the technology teams: up to 45 staff.Oversaw key business strategy technology projects and implemented uniformity of processes and document templates across all teams.Created and maintained the scheduling and resourcing profiles for projects. Invited to INGA Hong Kong for a week to assist with the introduction of a cash account to their superannuation environment.Note: INGA Australia acquired the business from Oasis Asset Management Limited in 2007. -
Manager System ServicesOasis Asset Management Oct 2003 - May 2006Wollongong, AustraliaWhilst retaining the responsibilities of the previous two roles, assumed the management of the Product Enhancement Technology Teams: up to 35 staff. Team lead for key implementations of Composer configuration: employer products; super simplification rollout; error correction process; and new clients (including data migrations).Team lead for the major implementation of the Investment Management System. This was market leading at the time and was still in use at ANZ transition in 2016. -
Business Services ManagerOasis Asset Management Jan 2002 - Sep 2003Wollongong, AustraliaWhilst retaining the responsibilities of the previous role, assumed the management of the IT Infrastructure and Technology Teams for process enhancements: up to 20 staff.Led the Technology Team in the creation of a new framework for writing client transactions for commission collections and investments instructions, these were still in use at the ANZ transition in 2016.High participation and contribution to the Business Performance Framework roll out. -
Data Management ManagerOasis Asset Management Oct 2000 - Dec 2001Wollongong, AustraliaManaged all Composer administration platform system configurations.Process development for the complex processes and rolled out online commission statements.Staff development for new starters and ongoing training for all business units. Managed the Business Operation Support Team for client corrections, commission payments and collections, and half-yearly client statements: up to four staff. -
Senior Business AnalystOasis Asset Management Limited May 2000 - Sep 2000Wollongong, AustraliaSecond employee recruited for a superannuation business start-up that became the very successful Oasis Asset Management Pty Ltd, purchased seven years later by ING Australia. Solely configured and tested the administration platform (Composer), which was still in use at the ANZ transition in 2016, and the superannuation and pension products, including the branded product for the first dealer client and many more thereafter.Completed all operational tasks such as new client setup, deposit processing, investment processing, investment unit pricing, fee collections, and client enquiries.
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Project ManagerConnelly Temple Limited Nov 1992 - May 2000Wollongong, AustraliaRole HistoryProject Manager Business AnalystTeam Leader (Allocated Pensions and Benefit Payments)Quality Co-ordinatorSenior Administrator (Contributions)Administrator (Contributions)Key Accomplishment/sA member of the team that built the Composer Platform Administration System in a joint venture with InfoComp (acquired by GBST). This gave me an extensive knowledge of the underlying data model and application usage. I then planned and implemented training for 120+ staff on the newly built administration platform.
Susan Warren Skills
Frequently Asked Questions about Susan Warren
What company does Susan Warren work for?
Susan Warren works for Gbst
What is Susan Warren's role at the current company?
Susan Warren's current role is Data Migration Lead at GBST.
What skills is Susan Warren known for?
Susan Warren has skills like Project Management, Team Leadership, Planning And Scheduling, Project Planning, Business Analysis, Problem Solving, Collaborative Problem Solving, Decision Making, Project Scope Development, Data Analysis, Analytical Skills, Project Governance.
Who are Susan Warren's colleagues?
Susan Warren's colleagues are John Waddy, Matthew B, José Felipe, Vaibhav Joshi, Ght Gnsn, Sangeeta Sonania, Thành Đạt Lê Đặng.
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Susan Warren
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