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Susan Wayne is listed as Administrative Manager at H+W Engineering, Inc. based in La Mesa, California, United States. AeroLeads shows a matched LinkedIn profile for Susan Wayne.
Susan Wayne previously worked as Processing Lead at Sharp Grossmont Hospital and Laboratory Technician at Ucsd. Susan Wayne holds Business Administration, Management from San Diego State University.
Highly effective supervisor and manager in a fast paced, critical office operation. Recognized ability to improve workflow processes, information system tools and client services. Extensive knowledge of computer operations drives keen problem solving and decision making skills. Managed payroll, purchasing, billing, data entry, physician relations and compliance.Recognized for designing Excel spreadsheets to achieve accuracy, perform cost analysis, decrease expenses, track projects and data management. Enjoys working with employees to develop their competence, client service skills and performance. Leads and works with teams to plan and coordinate events. Passion for serving people. Interested in office management or coordinator positions in education, healthcare, non-profit, or service organizations.Specialties: Streamlines processes to increase efficiency, customer service and employee satisfaction.• Customer Service• Manage and train employees• Spreadsheet development• Purchasing and inventory management• Timekeeping and payroll• Medicare compliance
Listed skills include Customer Service, Healthcare, Training, Fundraising, and 41 others.
A career timeline built from the work history available for this profile.
La Mesa, Ca.
Lead in the Clinical Laboratory in the Outpatient area specializing in customer service as Sharp plans to expand their outreach services.
Center For Advanced Laboratory Medicine - La Jolla, Ca
• Lab liaison responsible for resolving issues for customers that often included concerns about testing, billing and service.• Supervised, trained and reviewed employees in outpatient office and secretarial functions.• Performed daily timekeeping and bi-weekly payroll for 80 employee department using Kronos Software.• Assured daily staffing coverage to optimize workflow and response to customers. • Point person for computer and office equipment issues.• Continued responsibility for Medicare compliance, inventory management, billing, and staff variance report.
• Supervised initial and annual safety training of all laboratory staff to meet evaluation and inspection requirements.• Trained employees on Medicare requirements and utilize compliance program.
• Developed spreadsheets to calculate test count, verify billing, and calculate staffing standard and variance.• Successfully designed an ordering and tracking process for inventory management. Responsible for bi-annual inventory.• Accurately processed manual bills for laboratory testing.
• Utilized Cerner computer systems for data entry, testing, and billing.• Organized work flow and direct personnel for optimum response time. • Developed an in-house phlebotomy training program to meet staffing needs.• Performed IVF testing, electrophoresis, and RIA procedures.• Processed microbiology specimens for staining, plating, and AFB. • Performed testing and maintenance for analyzers in chemistry and hematology.
• Phlebotomy, specimen processing, microbiology processing including AFBs.
Introduction to Word 2007 Certificate Intermediate Word 2007 Certificate Introduction to Excel 2007 Certificate Intermediate Excel 2007.
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Susan Wayne is listed as Administrative Manager at H+W Engineering, Inc..
Susan Wayne is based in La Mesa, California, United States.
Susan Wayne has worked for Sharp Grossmont Hospital, Ucsd, American Red Cross, Alvarado Hospital, and Grossmont Hospital.
You can use AeroLeads to view verified contact signals for Susan Wayne, including work email, phone, and LinkedIn data when available.
Susan Wayne holds Business Administration, Management from San Diego State University.
Susan Wayne is listed with skills including Customer Service, Healthcare, Training, Fundraising, Management, Event Planning, Microsoft Excel, and Microsoft Word.
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