Susan Wilkinson Email & Phone Number

Quebec City, Qc, Ca

Québec, Quebec, Canada

Top Line Solutions offers hotels and tourism organizations sales and marketing strategies to increase revenue performance. With over 35 years experience in the hospitality industry, I have worked in branded and independent hotels, in sales and marketing, as well as hotel management. Services offered include:- Revenue Management- Market Analysis- Sales Force Deployment- Sales and Marketing Plans- Sales Training- Coaching- Internet Strategies- Public… Show more Top Line Solutions offers hotels and tourism organizations sales and marketing strategies to increase revenue performance. With over 35 years experience in the hospitality industry, I have worked in branded and independent hotels, in sales and marketing, as well as hotel management. Services offered include:- Revenue Management- Market Analysis- Sales Force Deployment- Sales and Marketing Plans- Sales Training- Coaching- Internet Strategies- Public RelationsSpecialties: Coaching, training, revenue management, sales and marketing, public relations Show less

Quebec, Canada

Hotel 71, in Old Quebec City, is located in a prestigious building that was once the National Bank of Canada's first head office in Quebec City. The refined style of its interiors is as attractive as it is welcoming, and Hotel 71 offers 60 contemporary hotel rooms and suites featuring sweeping views of the St. Lawrence River and Cap Diamant.A distinctive hotel located in the heart of the Old Port district, l'Auberge Saint-Pierre enjoys a simply ideal location. The hotel brings together… Show more Hotel 71, in Old Quebec City, is located in a prestigious building that was once the National Bank of Canada's first head office in Quebec City. The refined style of its interiors is as attractive as it is welcoming, and Hotel 71 offers 60 contemporary hotel rooms and suites featuring sweeping views of the St. Lawrence River and Cap Diamant.A distinctive hotel located in the heart of the Old Port district, l'Auberge Saint-Pierre enjoys a simply ideal location. The hotel brings together the top-notch services of a grand hotel with the authenticity of a cozy hotel, in Old Québec.During the 6 years overseeing both hotels, achieved, with the team, important RevPar growth, and collected many awards and recognitions such as Conde Nast Traveler Readers' Choice Awards (2018 and 2019 in 3rd place in Canada, 2020 1st place in Canada), Trip Advisor Travelers' Choice Awards (for both properties; Hotel 71 named in the top hotels in Canada every year), CAA/AAA 4-diamond every year. Both hotels ranked in the top 10 in Québec City. Show less

Mérici Collégial Privé

Part-time teacher in the Hotel Management, Tourism and Event Management Programs

Worked at Wyndham Montreal for 1-1/2 years, overseeing the sales & marketing efforts of the hotel, until it was sold in Dec. 2003. I continued on with the new owners and management group (Hyatt).

I worked for Canadian Pacific Hotels & Resorts (now Fairmont Hotels & Resorts) at the following properties:Le Château Frontenac (1990-93)Le Château Champlain (1993-95)The Empress (1995-97)

Québec, Quebec, Canada

Started working as a student, spent seven years in various positions, making my way to Director of Sales and Marketing for both Château Bonne Entente and Hôtel Le Georgesville.