Susan Wilson Email & Phone Number

Chapel Hill, Nc, Us

Chicago, Il, Us

• Led a Talent Acquisition COE responsible for globally scaled solutions in employment branding, process improvement, and recruitment strategy. • Served as a subject matter expert on advanced talent sourcing techniques. Partnered with recruiting teams on design and implementation of strategic recruitment plans, based on business need.• Led identification of tools and technologies to expand talent pipelines, improve efficiency, and build a positive candidate experience. Delivered on a leading-edge recruitment platform, overseeing the global expansion, roll-out and recruiter adoption.• Owned and managed all talent sourcing and recruitment marketing platforms, systems, tools, technologies, and resources. Leveraged data analysis to drive strategic decisions and optimize operational effectiveness. • Focused on high-impact and innovative solutions, and led multiple implementations, including career site and CRM Phenom People, with integrations of chatbot, SMS and text, interview scheduling, video assessment, mentoring module, and bi-directional process automations with ATS Workday. Oversaw the implementation of Alight’s internal mobility platform, which incorporated diverse colleague-led communities, mentoring portal and internal events. • Managed all talent acquisition vendor relationships, including monthly and quarterly business reviews, RFI and RFPs, and contracts.• Led inaugural global talent acquisition social media initiatives to push company’s employee value proposition into the global talent market. • Partnered with the global DEI team on inclusive job descriptions, diversity boards and networks, events, and technology to support multiple initiatives.

London, Gb

London, Gb

Chicago, Illinois, Us

Alphen Aan Den Rijn, Nl

Managed a team of up to 25 recruiters and four verticals (Sales/Marketing, IT, Editorial/Product Development and Operations) performing full lifecycle recruitment for the Financial Services, Health, Tax & Accounting and Legal divisions of Wolters Kluwer, a $4 billion global information services company and software developer.

Alphen Aan Den Rijn, Nl

Hired as a member of the recruitment team involved in the successful start-up of a fully centralized corporate staffing center. Responsible for full life cycle recruitment for all levels of product content development/editorial within our Health, Financial Services, Tax & Accounting and Legal organizations. •Recognized for expertise in client relationship management and candidate pipeline development through passive candidate sourcing via direct competitor cold calling, name generation, social network referrals and other creative approaches to talent identification. •Implemented effective strategies resulting in the recruitment of top talent improving customer satisfaction, time and cost to fill. •Improved overall efficiency in the maintenance of requisition and candidate data in Oracle PeopleSoft meeting OFCCP & EEO compliance requirements.