Susan Moore, Bsn, Mph Email & Phone Number

Atlanta, Georgia, United States

We assist industries including healthcare, finance, defense, manufacturing, along with managed service providers, focused on IT security and compliance. Sure-Shield comprises a suite of integrated modules to identify and address data breaches, protect exposed, sensitive data, and continuously manage vulnerabilities to keep organizations compliant with industry-specific control frameworks.

Atlanta, Georgia

Successfully developed and launched new division to cultivate funding opportunities beyond membership dues. Implemented innovative programs and raised the company’s profile with healthcare stakeholders across the state through collaborative partnerships to improve care. Convened physician practices and institutions to improve care quality, safety, and health status. Oversaw Third-Party Payer Advocacy Program and staff and engaged with payer executives regarding adverse reimbursement policies and claims disputes. • Secured nearly $750K in grant funding from 2014 to 2016 to create and expand the division that officially established in 2016; instrumental in founding the nation’s first medical society-led Medical Reserve Corp. • Took on leadership role in the design, marketing, and promotion of HealtheParadigm, a private physician-led clinical health information exchange (HIE) and business intelligence platform that creates a longitudinal patient record and uses clinical data to calculate performance quality metrics for practices and payers in support of value-based care.• Provided leadership, oversight, and direction to the organization’s signature “Think About It” program for substance abuse reduction and prevention, the unique “A Month at MAG” mini residency program, and both secured annual funding and identified topics of interest and speakers for “What Doctors Need to Know Now”, a radio talk show with listeners now in 50 states and 80 countries.

Atlanta, Georgia

Effectually assisted physicians, practice managers, and professional associations in alleviating administrative burdens imposed by insurance companies to collect hundreds of thousands of dollars in receivables. Supported healthcare policy advocacy efforts of physician members, authored formal complaints to both payers and Department of Insurance regarding abusive payer practices, and secured non-membership funding to support education and program implementation.• Conducted data trend analyses and consulted with physicians and practice administrators regarding third-party payer issues and claims disputes. • Drafted multiple public health related resolutions to address care quality, patient safety, care coordination, electronic medical record adoption, and preventive screening reimbursement.• Partnered with central Georgia county medical society to recover over $1M from Medicare for local physicians; founded Physician Advisory Committee to meet with physicians and payers to improve reimbursement policies and practices.

Marietta, Georgia

Authored reference documents and communication guidance for Georgia acute care hospitals to ensure reliable health care response to large-scale public health emergencies when medical resources are limited. Functioned as advisor and researcher, working collaboratively with healthcare stakeholders, on project to provide guidance, policy advice, and best practice strategies to support the effective delivery of Essential Health Services during a catastrophic event such as a pandemic. • Convened state, regional, and local stakeholders to establish community model for sustaining delivery of essential health services during a catastrophic event. • Achieved 90% adoption rate by acute care hospitals for implementation of recommended policies, guidance, and directives.

Atlanta, Georgia

Oversaw daily operations for Quality Improvement Organization Division. Held responsibility for multi-million dollar budgets, contracts, subcontracts, and performance and evaluation, as well as interactions with federal project officers and state regulators. Supervised multi-disciplinary and functional teams of IT and healthcare professionals to develop and produce clinical process improvement products and services to improve care and outcomes for Medicare and other healthcare consumers. Initiated nationally recognized partnerships, coalitions and health awareness campaigns focused on diabetes, mammography, immunization, heart attack, congestive heart failure, stroke, and atrial fibrillation.

Bsn, Nursing

Master Of Public Health - Mph, Health Services Administration And Health Education