Systems Analyst and Administrator for AIX/Power/VIO/HMC, RHEL Linux, Windows, Veritas NetBackup Enterprise, Dell/EMC Data Domain, Solarwinds Orion Network and Application Monitoring, NetApp, Tivoli Storage Manager, VMWare ESXi, Tivoli/IBM Workload Scheduler, Change Management, Problem Management

Specializing in systems, database and application administration, customer support, software development/maintenance and technology implementation on Windows, AIX and Linux based systems

• Provided business and systems analysis, development maintenance, statewide implementation & 24/7 availability of server and client applications for a criminal case management system (CLERIS)• Established, maintained, administered high-availability production environments of SQL database servers, application/web servers, and Windows/AIX/Linux server systems for the CLERIS system• Performed server/client OS and vendor hardware installation, software and network configuration, maintenance, updates and upgrades• Ensured responsive Level 1/2/3 technical support for custom and supplemental desktop applications with follow-up to gain 100% customer satisfaction• Authored knowledgebase technical notes and policy, procedure and user training material• Delivered quality assurance and quality control testing for the CLERIS application and supporting server environments, web-based applications and proof-of-concept systems• Researched, built “proof-of-concept” environments and recommended new technologies and applications; trained and mentored IT staff personnel on development and application technologies; developed course material and trained users on custom application functionality• Provided key support for server virtualizations to VMware ESX, Dell/EMC SAN/Fibre Channel/Tape Library environments, networking, backup and disaster recovery, .NET and Active Directory-integrated web applications, document management systems.• Generated customized performance metrics reports from SQL queries for management using Crystal Reports, Infomaker and Powerbuilder.• Established backup/recovery processes as part of disaster recovery for CLERIS application systems environment which resulted in 100% production system availability

Managed the design, implementation and development of a GBI-customized version of the Texas CLERIS application; primary technical interface to GBI for system installation, configuration and integration of SQL Server, application server and maintenance applications in Java and COBOL.

Provided AIX system administration, FTP services, Korn Shell scripting, FileNet integration and enablement of automated process of collecting teacher retirement / years-of-service data from school districts across Texas for aggregation into DB2

Detailed analysis of corporate servers and networked devices to develop company-wide standards for new server and client installations. Detailed evaluations of network fax solutions; analysis of products' capabilities and ease of integration into TGSLC's existing productivity suite, incorporating user input and requirements to provide a corporate solution

- Team Lead for certification testing of vendor applications as part of the "Ready for OS/2" and "Ready for IBM LAN" logo certification programs. Developed Lotus Notes database for tracking certified vendors, software test requirements and product certification status. - Primary Network Administrator of LAN Server department network. Configuration, maintenance and planning of shared file servers, printers, fax servers, optical drives and tape backup devices. Established guidelines and procedures for security, data recovery, reliability and performance.- Lead Development Designer for IBM LAN NetView (network management software) Developers Course. Delivered the 5-day, hands-on course material on schedule, under budget, and with 95% customer satisfaction. Customized course promotional brochures and advertisements.- Online and Phone technical support to independent software vendors developing complementary applications for OS/2, LAN Server, Communications Manager and P2P products. Question and Answer, Test-Drive and Technology Demonstration support for IBM Personal Software Product technologies at industry events and technical conferences. - System Test Team Lead, responsible for development and execution of test programs. Supervised Co-op and contractor personnel in System, Compatibility and Build Verification Testing for the following products, including US and National Language Versions: Work Station Program (3270 emulation) OS/2 2.x, Communications Manager, Database Manager, LAN Server

Responsible for budgetary data analysis associated with the Space Transportation System Operations Contract; developed and maintained technical databases, utilizing analysis software for financial statistics in support of renegotiation of Rockwell Corporation operations contract.