SUSAN XUAN BARONI have more than thirty years of experience, co-founding and building T&M Forwarding into a leading Vietnamese freight-forwarding company, with offices across Vietnam.As T&M's COO, I have worked with the leading global logistics networks (WCA, SCN, Atlas Network), customers and agents world-wide. With the growing trade between Vietnam and other Pac-Rim countries, I am now based in Vietnam to lead business expansion.Bilingual Vietnamese and English, I successfully led the company to achieve ISO 9001 in shipping and freight forwarding – a global affirmation of quality assurance. I have traveled worldwide, working with agents, clients, conferences, and trade fairs, to develop international business.SKILLSDeep understanding of Vietnamese: market, business practices, opportunities, clients and vendors. logistics, transportation, customs, duties, formality to/from Vietnam and worldwide. work culture, HR recruitment, payroll. laws on tax, labor, health & social insurance, company and personal income tax. Deep understanding of international freight forwarding and global logistics management: seafreight, airfreight, multi-transportation, logistics,  inbound, outbound, international shipping. Insight and understanding the company’s HR and management systems:  connecting people building, training and supervising whole company operation, internal SOPs auditing internal data, revenue, costing and KPIs controlling general expenses, operations, P&L, and risk management conducting data analysis administering ERP software (CargoWise One), HR (HiStaff), Sharepoint, Excel, PowerpointI look forward to speaking and working with you!