Susan Zwillinger Email & Phone Number

I help business owners and managers overcome their blind-spots using analytics and integrating data on a map. I love helping service businesses make the best use of mapping technology and market analytics, whether working one-on-one with individual analysts or meeting with an entire group to talk about strategy and implementation steps. I am passionate about GIS as a data mining and visualization tool as well as a way to get creative ideas about how analysis can provide business value for marketing, real estate, logistics and operations, CRM, and even human resources and knowledge management.I specialize in business applications of GIS using Esri Business Analyst software for demographic analysis, customer profiling, customer prospecting, site selection, statistical market analysis, reporting, route planning/logistics, and GPS systems. Consulting and training clients include automotive shops, lawn care, hair salons, pest control, real estate, service retail, manufacturing, banking, insurance, and healthcare companies.I am responsible for consulting and project management; developing project scope, estimating costs, and coordinating proposal development; developing deliverable schedules; facilitating and defining requirements with interviews, prototype demonstrations, and use cases; writing requirements documents and application design specification documents with input from developers; managing quality control, developing test plans with MS Office; handling client communication including status reports and project meetings; coordinating invoicing and ensuring that the client’s expectations are met throughout the project.

Listed skills include Business Analysis, Gis, Analysis, Esri, and 45 others.