Susan E. Zagula, Mba, Bsn, Rn Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio

Clinical liaison to a medical device manufacturer and their healthcare customers. Responsible for a variety of clinical marketing activities related to the marketing and promotion of Gebauer's vapocoolants and skin refrigerants. Provides technical education and clinical guidance to marketing, sales staff, and customers. Developed and implemented indepth onboarding for sales and marketing team. Creates content for marketing blogs and ebooks. Leads clinical trial activities driven by new product development and regulatory requirements.

Cleveland/Akron, Ohio Area

Managed and directed two online clinical placement programs for scheduling high school healthcare shadowing experiences and scheduling and onboarding nursing students, with annual budget of $500,000 and clients from 27 hospitals, 70 schools and over 4,000 students. • Designed and implemented plan for piloting and launching new clinical onboarding and student management functionalities for nursing scheduling software that resulted in an 80% increase in revenue within 1 year,

Cleveland, Oh

Variety of leadership roles which included:Transitioned Huron Hospital outpatient health center from hospital-based model to state-of-the-art 44-room free-standing clinic. Oversaw closure of 4-suite surgery department as hospital was being decommissioned over 10 weeks. Facilitated and enhanced achievement of strategic, organizational, departmental and individual goals through training, performance improvement and project management.Provided organizational learning and performance services for four-hospital region.

Increased efficiency and sales by developing, implementing and training staff related to customer service, closing sales and processing orders in mid-level accounting system, thus streamlining the business operations.

University Hospitals Of Cleveland

Provided direct patient care as scrub and circulating nurse in multiple inpatient surgical services. Coordinated flow of surgeries and staffing in 22-suite inpatient surgical department. Oriented, trained and mentored staff and students in surgical environment, laser and laparoscopic safety, and Basic Life Support.

Master Of Business Administration - Mba, Project Management

Bsn, Nursing