Suseela Narayanan Email & Phone Number

Developed content for Microsoft, NIIT, Tate Interactives

• Managed team to create HP printers and cameras online support documentation• Suggested new ideas for various process improvements• Created project schedules and reports• Conducted status meetings and customer reviews• Conducted training programs for employees• Wrote business proposals• Attended product meetings• Effectively communicated with the onsite team

• Developed Basic Guides and Set up Guides for printers and cameras• Visited HP San Diego, USA to develop documentation for the camera software• Interacted with the User Experience team and the software team to work on the documentation• Attended product meetings

• One of the key members to set up Loc teams• Created Framemaker training plans• Conducted Framemaker training for the new teams• QA formatting and Indexing of Framemaker files in different languages• Understood the RFPs and delivered the scope of work to the team.• Created project schedules and reports

• Developed Tool Book on Adobe InDesign 2.0• Written Articles on Context Server, Oracle Listener and Oracle Portal• Reviewed Instruction Led Training materials and Articles on various new and emerging technologies• Developed a quiz for a Web portal focusing on health awareness for school students under the age group of 6-12 years• Developed computer-based training for the Hero Honda, Sales• Developed content for presentation focusing on the new products lines of HP

• Performed quality analysis of the storyboard that included objectives of the topic, screen text, tips, questions, and practices• Managed client reviews to edit and enhance the presentation of the document• Managed beta client reviews to test the course in the browser and check for any bugs especially while performing practices.