Sushant Arora
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Sushant Arora Email & Phone Number

Director - Marketing at ResultsCX | MBA, Boston University at ResultsCX
Location: Bengaluru, Karnataka, India 12 work roles 3 schools
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Role
Director - Marketing at ResultsCX | MBA, Boston University
Location
Bengaluru, Karnataka, India

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Sushant Arora is listed as Director - Marketing at ResultsCX | MBA, Boston University at ResultsCX, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sushant Arora.

Sushant Arora previously worked as Director - Marketing at Resultscx and Associate Director - Marketing at Firstsource. Sushant Arora holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.

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ResultsCX

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Profile bio

About Sushant Arora

A B2B marketing leader with 18 years of experience in creating and capturing value for organizations by crafting successful digital-first marketing strategies that help increase the efficiency and effectiveness of the marketing function and exceed revenue objectives. I thrive in dynamic environments that require adaptability, agility, and innovative problem-solving. Over the last 10 years, I have been building and managing high-performance teams, setting up and scaling digital-led marketing processes, and future-proofing organizational growth by focusing on strengths and mitigating potential brand risks by keeping a keen eye on the ever-changing target market environment.I bring a unique blend of strategic B2B marketing experience and technical skills to the table. From creating brand value and awareness to elevating demand generation, I take a data-driven approach that combines my deep understanding of account-based marketing (ABM) and marketing automation with advanced tools such as Pardot, Demandbase, Google Analytics, SEMrush, Influ2, and various CRM platforms like Salesforce, Zoho, and HubSpot. This combination of skills and tools consistently allows me to surpass even the most challenging business goals.

Listed skills include Google Analytics, Dreamweaver, Html/Xml, Sem, and 38 others.

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Sushant Arora's current company

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ResultsCX
Resultscx
Director - Marketing at ResultsCX | MBA, Boston University
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12 roles

Sushant Arora work experience

A career timeline built from the work history available for this profile.

Director - Marketing

Current

Fort Lauderdale, Fl, Us

- Leading Digital-led B2B marketing at ResultsCX across North America, the UK, and Europe, focusing on key business verticals such as Healthcare, BFSI, Telecom and Media, Retail, and Technology.- As one of the early members of the marketing team, I'm responsible for setting up a digital-led marketing strategy, direction, and processes with the end goal of increasing brand awareness and accelerating demand generation.- Identifying marketing opportunities for new and existing business verticals in collaboration with business leaders and designing the right marketing communication strategy with the right channel mix to inform, persuade, convince, and convert the target audience using an account-based marketing approach combined with funnel-based marketing.

Nov 2023 - Present

Associate Director - Marketing

Mumbai, Mh, In

- Led B2B digital marketing at Firstsource for all business verticals across North America, the UK, and Europe. Business verticals - BFS, Mortgage, CMT, Healthcare Providers, Health Payers, Edtech and Digital Collections.- Focused on Demand Generation + Brand Marketing strategies to position Firstsource as a leader in all business verticals and horizontals. Led a team of 5 high-performing marketers.- Led and managed corporate websites development and maintenance, Demandbase ABM programs, Marketing Automation, SEO, LinkedIn and Influ2 campaigns, Google Search campaigns, and Corporate Recruitment lead generation and branding.- Partnered with sales and business leaders to devise digital strategies for better solutions positioning and increased pipeline

Nov 2021 - Oct 2023

Deputy General Manager - Marketing

Mumbai, Mh, In

Nov 2020 - Oct 2021

Head - Digital Marketing

Bangalore, Karnataka, In

Led global B2B marketing efforts to position Flatworld as one of the fastest growing outsourcing solutions providers in 5 business verticals: Mortgage, Insurance, Healthcare, Call Center and Software. Milestones:- Growth in marketing qualified leads from 0 to 200 per month- New customer acquisitions with $6 million of annual revenue generated using channels - SEO, SEM, ABM, content marketing, linkedin ads, email marketing and cross device custom retargeting through various ad platforms- Initiated and scaled in-house video production and video marketing for each business vertical covering critical topics, services and solutions leading to strong brand positioning, better engagement and conversion rates- Overhead the design and development of 5 high performing websites to diversify channels for demand generation in each business vertical- Set up a high performance team to initiate and scale ABM and email marketing which now contributes to 60% of total closed dealsResponsibilities:- Set up and implement yearly, quarterly and monthly multi-channel marketing plans to continuously generate leads and to align with desired growth rate targets by stakeholders/management team-Direct, led and assisted a 10 member team of SEO, SEM, design, content marketing, email marketing & market researchers to accelerate demand generation, surpass business goals and set new benchmarks every year- Worked with external agencies to plan, develop, launch and optimize performance marketing campaigns: SEO, content marketing, SEM campaigns, programmatic ads- Worked with external agencies on bloggers outreach programs for brand awareness, building high quality links for our websites- Worked with sales & operations teams across verticals with innovative design & content ideas to improve prospecting & proposal process leading to increased conversions- Setting up & tracking Team's KRAs, P&L variables & taking constant measures to improvise

Apr 2016 - Oct 2020

Director - Digital Marketing

Singapore, Singapore, Sg

• Led digital marketing campaigns specifically to drive seller growth and brand awareness among youth• Initiated and launched three new programs right from developing the content for landing pages, leading the development of pages and launching marketing campaigns w.r.t organization’s business objective o Freshmonk for brands o Freshmonk affiliate program o Freshmonk for celebrities• Results: 120+ leads for brands with some big names on board such as GAIL and Hyatt, 32+ affiliates who are driving 2000 sales per month, and got 1 celebrity on board (Ankit Tiwari)• Developed and monitored multi channel digital marketing campaigns : native ads on economictimes, outbrain, SEM campaigns for sellers and affiliates, LinkedIn ads for brand and marketing managers, Facebook ads to acquire sellers

Sep 2015 - Apr 2016

Digital Marketing Manager

Faridabad, Haryana, In

• Planned and strategized digital marketing campaigns to drive online traffic and conversions for two of the business divisions – Audioeducator.com and Audiosolutionz.com• Developed campaigns and directed efforts towards multiple channels such as affiliate, display marketing, SEM & SEO• Led the revamp of Audiosolutionz.com keeping the current loopholes in mind, building a better user flow, cart integration while maintaining a simplistic approach towards the new website• Developed and launched an HR solutions website in first 3 months which caters to US Market –www.thehrinstitute.com• Led and managed a team of 15 professionals, which includes online marketing/SEO executives, web developers and designers

Sep 2014 - Aug 2015

Manager - Brand And Digital Marketing

New Delhi, Delhi, In

- Planning and strategizing digital and offline marketing campaigns and activities as per the assigned quarterly budget.- Responsible for client relationship management and day to day reporting to clients.- Managing social media campaigns for clients with specific targeting for maximum outreach.- Working closely with art directors for maximum creative outputs - I hitherto managed following clients:o Firefox Bikes (Social Media and Digital Marketing)o Virtual Retail - VR Surat Mall (Digital and offline Marketing)o Krispy Kreme (Social Media)o Saxo Bank (Social Media)

Aug 2013 - Mar 2014

Manager - Digital Marketing & Seo

New Delhi, New Delhi, In

Digital Marketing:- Planning and strategizing ROI driven digital marketing activities as per the assigned quarterly budget- Working towards increasing organic and paid traffic and directing efforts towards multiple channels such as affiliate, display marketing, social media channels, SEM & SEO- Identifying & negotiating with the business partners and extracting maximum result out of each channel- Creating & submitting weekly/ monthly metric reports comprising traffic, conversions, rankings, sales and revenue for key shareholders & management- Identifying and understanding the product categories for relevant keyword research and analysis- Organizing & maintaining comprehensive technical requisites for SEO friendly web content like URL structure, 404 errors, header & footer navigation, page loading speed et al.- Planning and executing quarterly On page & Off page SEO strategy. Assigning traffic & sales estimation against proposed keywords

Nov 2011 - Aug 2013

Manager - Seo

Mumbai, Maharashtra, In

- Preparing and presenting business proposals to various prospective clients (like Amex, Genpact, Aircel Business solution, Guardian Pharmacy, HCL, Shine.com, Singapore airlines, USHA, Investors Clinic et al) by showcasing the extensive website & keywords analysis vis-a-vis their industry competition- Pitching the clients with relevant synopsis and SEO strategy for their business- Strategizing the on page & off page strategies for clients- Monitoring and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance client goals- Conducting & sharing website audit reports on half-yearly basis to notify the progress/ status for long term strategy plan- Also worked on ORM (Online Reputation Management) for Dishtv and Aircel using SM2 Alterian.Managed following brands :• Dish TV • SBI Cards • Religare • USHA • ICICI Prudent Life Insurance • Carzonrent • Hyatt Hotels • LG Electronics

Jul 2010 - Nov 2011

Assistant Team Leader - Seo

London, Gb

- Successfully handled SEO for UK’s most renowned travel company; Southall Travel & it’s other related properties like southalltravel.co.uk, airticket.co.uk, awayholidays.co.uk & cheapticket.co.uk.- Achieved top SERP for various non-brand generic keywords for all the properties

May 2009 - Jun 2010

Senior Executive Seo & Business Development

Keerat Group

- Responsible for bringing in new business from international clients (UK, US et al) majorly catering towards SEO, web development, web designing & SEM- Strategized & executed SEO activities for UK based leading computer hardware e-commerce client i.e. riverproaudio.co.uk

May 2008 - May 2009

Search Engine Optimization Executive

Noida, Uttar Pradesh, In

- Handled & managed on page & off page activities for UK based financial websites like Shakespearefinance.co.uk, longdogfinance.co.uk

May 2006 - May 2008
3 education records

Sushant Arora education

Master Of Business Administration - Mba

Questrom School Of Business, Boston University

Bachelor Of Science In Business Administration And Marketing

University Of London

High School - Commerce

Dav Centenary Public School, Haridwar
FAQ

Frequently asked questions about Sushant Arora

Quick answers generated from the profile data available on this page.

What company does Sushant Arora work for?

Sushant Arora works for ResultsCX.

What is Sushant Arora's role at ResultsCX?

Sushant Arora is listed as Director - Marketing at ResultsCX | MBA, Boston University at ResultsCX.

Where is Sushant Arora based?

Sushant Arora is based in Bengaluru, Karnataka, India while working with ResultsCX.

What companies has Sushant Arora worked for?

Sushant Arora has worked for Resultscx, Firstsource, Flatworld Solutions, Freshmonk, and Eli India.

How can I contact Sushant Arora?

You can use AeroLeads to view verified contact signals for Sushant Arora at ResultsCX, including work email, phone, and LinkedIn data when available.

What schools did Sushant Arora attend?

Sushant Arora holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.

What skills is Sushant Arora known for?

Sushant Arora is listed with skills including Google Analytics, Dreamweaver, Html/Xml, Sem, Seo, Web Analytics, Ppc, and Affiliate Marketing.

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