Program Management for Underwriting platforms - Duck Creek - responsible for both Specialty and ISO businessStrategy, Business and Technology Roadmap, Planning and execution of Underwriting and Operations projects

Managed the project for client by reviewing client needs, mapping it with industry trends and convincing the clients for better usability to successfully deliver the solutionSuccessfully Managed a team of 10 Resources – 3 Business Analysts, 3 Developers and 4 QAWorked with Commercial Lines Business to drive the Overall Strategy and AlignmentManaged the effort for changes in Policy Administration System and Systems Configuration – LOB setup, Rating, forms and various other components of Policy Administration SystemManaged the effort for System Integrations with various third-party calls and feedsWorked with other Technical Architects from various Development teams to facilitate creation of Architecture, Design and Data flow diagrams for current and future stateWorked with the Business to create future roadmaps with System Integration for future scalabilityLed discussions with the Business and the BAs to create Business workflow diagrams that helped Agents and Underwriters understand and formalize the new workflow for New Business coming in the doorManaged and facilitated multiple workshops to a successful finish by engaging stakeholders into requirement discussion and prioritizationElicited business needs and built a trusted advisor relationship with business leaders by providing coaching and guidance on the basis of industry trends and customer expectationsSuccessfully led the digital transformation of client site to a completely responsive solution applicable to desktop, tablet and smartphonesWorked closely with the technical architect in order to define data mapping and functional specifications for Rate, Push and Issuance of Policies into the Policy System through Enterprise Service Bus

Responsibilities included implementing StoneRiver insurance software for multiple clients. Specific tasks required day to day interaction with clients to implement and support the Specialty System (SIS) & Workers Compensation Management System (WCMS)