As an aspiring Software Development Engineer in Test (SDET) trained at Masai School, I have developed a strong foundation in both manual and automation testing. My hands-on experience with various testing tools and methodologies has equipped me with the skills to ensure software quality and deliver high-performing applications.With a solid background in customer service and sales, I honed my skills as a Sales Executive at Teleperformance, where I specialized in promoting Apple products from June 2022 to December 2023. In this role, I effectively drove sales by understanding customer needs, demonstrating problem-solving capabilities, and providing tailored solutions aligned with Apple’s product offerings. My experience has equipped me with strong collaborative skills and a keen attention to detail, particularly in maintaining thorough documentation of customer interactions.Prior to this, I served as a Front Desk Executive at the Taj Group of Hotels from August 2016 to January 2021. In this capacity, I was responsible for managing front desk operations, handling phone calls, scheduling appointments, and addressing inquiries. My role demanded meticulous attention to detail in documentation and an ability to work collaboratively with team members while ensuring office security and efficient administrative task management.Together, these experiences have enriched my communication skills and enhanced my ability to thrive in fast-paced environments, preparing me for new challenges in the IT sector.