Sushant Singh Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

1. Worked with one of the biggest Quick Commerce Players in the Middle East as a consultant - Improved AoV by 15% in 2 months and conversion by 200 bps2. Worked with leading meat D2C company in India to improve user retention by 2% and revenue growth by 1000 bps in 3 months3. Worked on fund raise for 2 startups one in the fintech space and one in the D2C space with both raising $ 1Mn as seed funding4. Engaged with Mesa for various initiatives around student skill enhancement for them to ready for he job market5. Engaged with multiple VCs, consulting firms and investors through various expert network primarily around Quick Commerce, Category Growth and PnL improvement6. Engaged with Masters Union as a guest faculty taking courses to prepare students for Chief of Staff / Founder's office roles

Mumbai, Maharashtra, India

• Category Growth and Planning - Customer P&L ownership for for the entire business - Scaled business from 4 stores to over 350 stores in 2 years with revenue growth of 150X. - Launched 10 private label brands increasing share of private label to 5% of GMV - Launched 4 new categories - Electronics, General Merchandise, Beauty and Meat - Responsible for scale-up of the Advertising revenue to over 4% of GMV in 1 year with number of brands monetizing climbing to over 400 with 90% and above revenue retention. • User Growth and Retention - - ARPU growth of 2.5X by executing customer journeys in a 360degree manner across all customer touch points. - Customer retention on the platform improved by 1000 bps and frequency improvement from 2.4 to 3.4 opm. • Profitability Improvement – Improved revenue per order from 12 Rs to 105 Rs and achieved store level profitability. - Ad-income scaleup (0 to 4% of GMV) over 2 years, implementation of Ads Platform - AOV improvement (250 to 450), margin and mix scaleup (4% margin expansion) and private label share increase (0 to 5% of GMV). • Customer Product Roadmap – Led the customer roadmap for Zepto - Developed the ad-income product across search ads, display ads and other properties, scaled ad revenue percentage from 0 to 4% of GMV in 12 months. - Pricing automation across all categories, outlined the next phase of ML roadmap as well. Reduced overall subsidies by 7% over 2 years. - Developed multiple customer journey products – Subsidy and coupon engine, personalization engine, Home page product with roadmap for extensive personalization, BXGY, NZS, Liquidation and Inventory Health etc - 10% search ATC improvement over 2 years through significant evolution in a personalized search product, over 8% conversion improvement in 2 years

Dubai, United Arab Emirates

Mumbai Area, India

• Responsible for the complete checkout journey from cart addition to payment success. Primary responsibilities include working on integrating new payment methods and improving the success of presently integrated methods• Improve the checkout journey basis user behaviour. Identify key points where drop customers drop-offs are happening and evaluate product / UI / UX fixes to improve the conversion

Mumbai Area, India

• Responsible for all metrics pertaining to CX, SCM and overall Lifestyle PnL• Worked with other functional leaders to build lifestyle’s business plan and to establish operational goals across functions • Conducted weekly/monthly meetings with business leaders to analyze progress and to evaluate corrective actions• Conceptualized and implemented performance improvement initiatives across business units - CX, SCM & Category

Gurgaon, India

• Extensively worked on Snapdeal 2.0 - Turnaround strategy for Snapdeal with complete change in focus of the firm. Worked on where to and how to play as well as extensively worked on the initial execution plan to drive profitable growth• Worked with functional leaders to build company’s business plan and to establish operational goals across functions • Conducted weekly/monthly meetings with business leaders to analyze progress and to evaluate corrective actions• Conceptualised and implemented performance improvement initiatives across business units - CX, SCM & Category (SCM cost reduced by 50% in 6 months)• Brand Alliances: Lead strategic alliances with key mobile brands like Google, Moto and Lava to drive M-o-M business (Drove 3 exclusive launches on SD)• Extensively worked on driving profitability for Snapdeal by operational improvement across Supply Chain and Business (Reduce monthly burn by 90% over 6 months)• Product Strategy: Set strategic growth priorities (Orders/Revenue / experience), plan & drive product enhancements in app for achieving targets

Noida Area, India

• Only one of 3 students selected across all MBA campuses in India by Shiv Nadar (Chairman HCL) for Entrepreneur in Residence program to drive growth of new business at HCL• Managed business planning for both Consumer Goods and Manufacturing practice (2 Bn $ business) and extensively worked on GTM for new offerings and client pitches• Formulated 3 year growth strategy for the company and drove corp. wide implementation with leaders• Conceptualised and implemented org restructuring of a 1.4 Bn $ business unit leading to business unit becoming growth driver for the org. • Created joint GTM plan for Cloud and M2M offering with AT&T and drove the business plan implementation with CXO level leadership

Bangalore

- Sector study on mobile payments and recommendations on possible investment opportunities to the global leadership team- Evaluation of the business model of over 10 startups for investment by Qualcomm Ventures. Recommended investment in MobiQwik- Worked closely with the R&D team to come up with an innovative consumer product based on Augmented Reality

Gurgaon, India

- Managed company wide trade handling and risk evaluation using Monte Carlo simulation for CEM team providing automated risk calculations on trades as well as providing inputs to traders for effectively hedging trades- Managed daily risk exposure corresponding to various counter-parties over life time of trades- One of the 20 candidates selected for a month long training on investment banking at RBS based on performance in the first 3 months

Bangalore

• Developed a search application MSearch that generated over 12 Crores in annual revenue in 15 countries - MSearch awarded mBillionth Award a Mobile VAS industry award for innovative mobile applications• Worked on developing a recommender system based on SVD that was used in the products at Onmobile for driving additional recommendations for customers based on their past behaviour

Bachelor Of Technology - Btech

Activities and Societies: Member of the departmental technical fest organising team - Cognizance

Master Of Business Administration - Mba, Strategy And Finance

Activities and Societies: Member of the placement committee with complete responsibility of senior batches placements as well as junior.

12Th Standard

10Th Standard