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Sushanta Das Email & Phone Number
CEO and AI Behavioural Scientist
at
tRetail Labs
1 work email found
@tretaillabs.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
CEO and AI Behavioural Scientist
Location
Wheelers Hill, Victoria, Australia
Company size
Who is Sushanta Das? Overview
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Quick answer
Sushanta Das is listed as CEO and AI Behavioural Scientist at tRetail Labs, a company with 6 employees, based in Wheelers Hill, Victoria, Australia. AeroLeads shows a work email signal at tretaillabs.com and a matched LinkedIn profile for Sushanta Das.
Sushanta Das previously worked as Chief Executive Officer at Tretail Labs and Director - Global Innovation, Strategy & Market Development at Dfs Group Limited. Sushanta Das holds Master’S Degree, In Business Analytics With Key Focus On Customer Insights, Digital, Ecommerce And Corporate Strategy from Nyu Stern School Of Business.
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{first}.{last}@tretaillabs.com
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Profile bio
About Sushanta Das
With over 28 years of experience in consumer-facing ecosystems, I am a seasoned executive and startup founder who leads with vision, passion, and innovation. As a change catalyst, I specialize in product management and change management, driving transformative growth and development in both product and consulting arenas.Overseeing the critical areas of AI and Behaviour Science at tRetail Labs, I am on a mission to accelerate the transition of the travel F&B and travel retail industry to an AI-driven mindset. I oversee the development and delivery of cutting-edge AI-infused behavioural sciences-based solutions that span research, consulting, and the creation of an AI analytics platform. These solutions are designed to enhance the customer journey and optimise revenue potential for travel food & beverage and travel retail providers and brands. In my role, I collaborate with industry experts, investors, and stakeholders to identify and unlock new opportunities, creating value for the entire travel F&B and travel retail ecosystem. My work focuses on integrating AI and machine learning to transform the industry, making it more intelligent and responsive to customer needs. My expertise extends across various industries, handling research, consulting, and the build-up of B2B SaaS platforms, ensuring comprehensive and scalable solutions for diverse business challenges.I am also a published author and speaker, sharing my insights and expertise on the trends and challenges in the travel retail and luxury markets. I am always open to connecting with like-minded professionals who share my passion for creating intelligent and delightful customer experiences in the travel F&B, travel retail, and duty-free space. Whether you are interested in exploring new ventures, discussing potential partnerships, or exchanging ideas, I look forward to connecting.For a virtual or real coffee chat, feel free to reach out at Sushanta.das@tretaillabs.com / +61450644012
Current workplace
Sushanta Das's current company
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Tretail Labs
12 roles · 30 years
Sushanta Das work experience
A career timeline built from the work history available for this profile.
Chief Executive Officer
Current- Spearheading a mission to accelerate the travel F&B / Retail industry's transition to an AI Mindset. Optimising customer experience, driving change management, and overseeing project management initiatives for a.
- Pioneering the “future of work” for the airport F&B industry via nRture which offers a comprehensive suite of features that will aid businesses identify and develop customer centric initiatives for airports and F&B.
- Signed a global research partnership with The MoodieDavitt Report on the Airport F&B industry and will co-publish annual research reports on Traveller Intelligence, Market Sizing and Competitor Benchmarking on a.
- Inked a 2-year strategic partnership with Monash University to foray into Travel Behavior research and Revenue Estimation modelling. Key outcome: Building an AI-based SaaS platform “nRture” for Airports, Travel.
- Selected as the Insights partner for DFS during their Melbourne Duty-Free Bid in 2022.A one-stop shop for driving innovation!
Dec 2021 - Present
Director - Global Innovation, Strategy & Market Development
- Handpicked to lead the Digital Transformation for DFS’ worldwide conducted and PIT businesses with a distinct focus on PRC markets. Oversaw a complex collaboration across business and technology to revamp legacy.
- Led varied technology, global business and functional teams to build a unique digital platform to augment the end-to-end consumer / partner journey.
- Built new features to drive B2B2C, Dynamic Commission Modelling, Enhanced Data Analytics features
- Formulated and Executed DFS’ first multi-store conducted group strategy [Paris-Venice] to drive a cohesive Upstream – Downstream digital transformation strategy for tourist-led luxury retail business
- Collaborated on strategic partnerships with key PRC OTAs (Ctrip, Bamboo, etc.) to augment partner performance
Jan 2019 - Jun 2020
Director - Operations And Control
Key responsibilitiesDrive process improvement and operational analytics on conversion and productivity including demand estimation and price sensitivity modelingDevelop and execute division financial operating and control strategyLead the division’s activities on Budgeting, Forecasting & Strategic PlansCollaborate on Business Development opportunities in.
Nov 2013 - Jan 2019
Senior Manager, Worldwide Store Operations
Exposure to Worldwide Luxury Retail and Duty Free operations.Responsible for identified Global Store Operations and Process Improvement initiatives across divisions. Exposure to Business Development initiatives for new opportunities in emerging economiesKey Projects: Roll-out of a Global mystery shopping program, Alignment of Support Staff on a global.
Oct 2011 - Oct 2013
Research Assistantship
Involved in researching 53 luxury brands across 5 major segments: Fashion & Accessories, Watch & Jewelry, Wine & Spirits, Perfumes & Cosmetics and Selective Retailing.Analyzed and Benchmarked Brand Identities, Organizational structures & Style of Management, Emerging markets strategies, CRM & CSR, Retail & Distribution, Systems and Processes, IT, Global.
Oct 2010 - Jul 2011
Dgm-Operations
Key ResponsibilitiesFormulation and Implementation of strategy for FHDL business development and expansion within the eastern zone.Accountibility for profitability, forecasting and preparing annual sales budgets in line with the operating plan.Quantify and Map developmental needs of retail store teams (2200 in number) to various training programmes.
Dec 2008 - Jul 2010
Zonal Head- Operations
Key Responsibilities:Implement the strategy for the retail business development and expansion of the supermarket format in the zone.Create a team of professionals, roll out stores and the manage the topline of the supermarket retail business.Supervise allied functions like Merchandising, Marketing, SCM, HR and Training, Visual Merchandising, and Retail.
Nov 2007 - Dec 2008
Senior Operations Manager – North Zone
Key ResponsibilitiesOversee the timely opening of all value and lifestyle formats in the North zone.Standardization and Implementation of SOPs across all stores.Audits of SOP compliance at stores.Educate and train store personnel on business metrics.Achievements:Led the New Store Rollout Team ( Value & Lifestyle ) in the North region. Opened 18 stores.
Nov 2005 - Nov 2007
Regional Sales Manager
Raymond Apparel Ltd
Key ResponsibilitiesResponsible for the sales budgets ( value and volume ) of the region.Accountable for merchandising planning, dealer mapping and implementation of various marketing activities in the region.Coordinate various sales related activities amongst 52 Raymond retail shops, 10 EBOs and 150 MBOsAchievementsRegional Sales Manager-NorthAchieved a.
2001 - 2005
~4 yrs
Manager - Sales And Marketing ( Swatch And Ck Watches )
Priya Exhibitors Ltd
Key responsibility:Responsible for sales and setting up the distribution and dealer network for Swatch and cK watches in North and East India. Responsible for set up of Swatch stores and kiosks in North India.
2000 - 2001
~1 yr
Manager- Sales & Marketing Nbcl
i. Management Trainee - June 1996 to March 2001ii. Sales and Marketing - Assistant. April 1997 - March 1998 Key responsibility: Product Management & launch of Eveready Energizer watch batteries in North India.iii. Sales Officer - Miniatures. April 1998 - Mar 1999Key responsibility: Brand Management including setting up of an independent distribution.
1996 - 2000
~4 yrs
3 education records
Sushanta Das education
Master’S Degree, In Business Analytics With Key Focus On Customer Insights, Digital, Ecommerce And Corporate Strategy
Nyu Stern School Of Business
Mba In International Luxury Brand Management, Luxury Mba
Essec Business School
Pgdm, Marketing
Xavier Institute Of Management(Xim Bhubaneswar)
FAQ
Frequently asked questions about Sushanta Das
Quick answers generated from the profile data available on this page.
What company does Sushanta Das work for?
Sushanta Das works for tRetail Labs.
What is Sushanta Das's role at tRetail Labs?
Sushanta Das is listed as CEO and AI Behavioural Scientist at tRetail Labs.
What is Sushanta Das's email address?
AeroLeads has found 1 work email signal at @tretaillabs.com for Sushanta Das at tRetail Labs.
Where is Sushanta Das based?
Sushanta Das is based in Wheelers Hill, Victoria, Australia while working with tRetail Labs.
What companies has Sushanta Das worked for?
Sushanta Das has worked for Tretail Labs, Dfs Group Limited, Essec Business School, Future Human Development Limited, and Aditya Birla Retail Ltd..
How can I contact Sushanta Das?
You can use AeroLeads to view verified contact signals for Sushanta Das at tRetail Labs, including work email, phone, and LinkedIn data when available.
What schools did Sushanta Das attend?
Sushanta Das holds Master’S Degree, In Business Analytics With Key Focus On Customer Insights, Digital, Ecommerce And Corporate Strategy from Nyu Stern School Of Business.
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